Client & Market Research Coordinator

3 weeks ago

Melbourne City Centre, Australia BDO Full time

**What do you want from your next employer?**
- Enjoyment in what you do and the community of colleagues and clients you work with.
- Health, wellbeing, and workplace giving programs, as well as the range of social activities including an active Social Club.
- Professional opportunities, personal fulfilment, and long-term growth that only a growing global firm like BDO can provide
- Competitive salary and flexibility options

**Current opportunity**

We are currently sourcing a research and client experience coordinator to join our Clients and Markets team based in Melbourne. Reporting to the Senior Manager, Client and Market Research this position will be responsible for making sure our client listening and market research programs run smoothly. This position would ideally suit someone with a love of data and research, which in combination, allow for the firm to draw meaningful client insights and ultimately play a role in driving our client experience program - bringing client insights to life

**Performance and progress in the following areas will be the priorities for this position**:

- Coordination of the firm’s client listening programs including stakeholder management and development of internal communications
- Assisting the Senior Manager, Client and Market Research with the rollout of the firm’s market research framework
- Where required, development of communications to support program rollout and ensuring a high level of responsiveness to these programs
- Development of reporting through the use of Qualtrics dashboards and PowerBI to assist in the delivery of information to the firm.
- Review of client feedback data in order to draw out insights and pull together reports that assist the business to improve client experience.

**To be successful in this role, ideally you will have**:

- Tertiary qualifications in sales, marketing, communications or commerce
- Previous experience in the delivery of client feedback programs, including prior experience with survey platforms and CRM systems
- Strong communication skills (both written and verbal)
- Advanced knowledge of Microsoft Office Suite
- Excellent stakeholder management skills including the ability to quickly build rapport, influence, persuade and negotiate.
- Exceptional time management skills and the ability to coordinate multiple projects simultaneously
- Resilience and self-motivation - able to work autonomously with a large degree of flexibility and adaptability
- A genuine desire and commitment to going beyond delivery, including assisting to build knowledge and skills development of our people, and contribution to client and firm initiatives.

**What we will offer you**

BDO offers professional development, collaborative culture, workplace flexibility, global career growth opportunities and an industry-competitive salary package.

We are committed to building your technical, advisory, leadership, and management skills, and balance work with promoting health, wellbeing, workplace giving and social activities. At BDO, we want you to enjoy what you do and the community of colleagues and clients you work with.

As a firm, we embrace an inclusive culture and value the difference and unique perspective of every individual. We are proud to be named an Inclusive Employer by Diversity Council Australia (DCA).

IDEAS | PEOPLE | TRUST #LI-DO1

**#BDOCareers

  • Client & Market Research Coordinator

    6 days ago

    Melbourne City Centre, Victoria, Australia BDO Full time

    What do you want from your next employer? Enjoyment in what you do and the community of colleagues and clients you work with. Health, wellbeing, and workplace giving programs, as well as the range of social activities including an active Social Club. Professional opportunities, personal fulfilment, and longterm growth that only a growing global firm like BDO...

  • Lead Product Marketing Manager

    2 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Market Research Consultant

    2 months ago

    Melbourne, Australia Quantum Market Research Full time

    Job Description Quantum Market Research is seeking a Market and Social Research Consultant to join our growing team. You will have a proven track record of developing and executing market research projects across government and corporate clients and have a desire to work across multiple sectors. You will be responsible for successfully...

  • Market Research Consultant

    3 weeks ago

    Melbourne, Australia Quantum Market Research Full time

    Job Description Quantum Market Research is seeking a Market and Social Research Consultant to join our growing team. You will have a proven track record of developing and executing market research projects across government and corporate clients and have a desire to work across multiple sectors. You will be responsible for successfully...

  • Market Research Consultant

    6 days ago

    Melbourne, Victoria, Australia Quantum Market Research Full time

    Job Description Quantum Market Research is seeking a Market and Social Research Consultant to join our growing team. You will have a proven track record of developing and executing market research projects across government and corporate clients and have a desire to work across multiple sectors. You will be responsible for successfully leading projects and...

  • Lead Product Marketing Manager

    6 days ago

    Melbourne, Victoria, Australia Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Learning & Organisational Development Coordinator

    4 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Learning & Organisational Development Coordinator

    6 days ago

    Melbourne, Victoria, Australia Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Customer Success Coach, Mid-market

    6 days ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how millions of employees across more than 6,600 companies create a better world of work. As the global leader in employee experience, Culture Amp empowers businesses to transform employee engagement, develop high-performing teams, and retain talent via cutting-edge...

  • Market Research Interviewer

    2 months ago

    Melbourne, Australia Q and A Market Research Full time

    Q&A Market Research Services is a leading market research supplier located in Milton. We are a privately owned Australian company and have been operating in the Market Research Industry for 19 years We currently have a number of vacancies for Market Research Interviewers across Sydney and Melbourne. THERE ARE STRICTLY **NO** SALES INVOLVED IN THIS...

  • Senior Product Marketing Manager

    6 days ago

    Melbourne, Victoria, Australia Culture Amp Full time

    How you can help make a better world of work We're on the hunt for an ambitious Senior Product Marketing Manager (Snr.PMM) to drive Culture Amp's go-to-market (GTM) strategy for the company's core product portfolios and work alongside a team of passionate product marketers.As a Saa S Product Marketing expert, you will bring a plethora of exciting features to...

  • Nsc Client Team Quality Coach

    2 months ago

    Melbourne, Australia AMP Limited Full time

    **The opportunity** The NSC Quality Coach is responsible for providing technical skills coaching to consultants to uplift the quality experience for advisers and clients on the North Platform **How you will make an impact**: - Listen to calls and provide feedback and coaching in a timely manner to enhance service the competency of consultants - Understand...

  • Security Sales Analyst

    2 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Security Sales Analyst

    2 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • North Service Centre Client Consultant

    4 weeks ago

    Melbourne, Australia AMP Full time

    North Service Centre Client Consultant (Sydney + Hybrid) If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial...

  • North Service Centre Client Consultant

    4 weeks ago

    Melbourne, Australia AMP Full time

    North Service Centre Client Consultant (Melbourne + Hybrid) If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial...

  • North Service Centre Client Consultant

    1 day ago

    Melbourne, Australia AMP Full time

    North Service Centre Client Consultant (Melbourne + Hybrid) If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial...

  • North Service Centre Client Consultant

    1 day ago

    Melbourne, Australia AMP Full time

    North Service Centre Client Consultant (Sydney + Hybrid) If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial...

  • Sales Development Representative, Outbound

    4 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Sales Development Representative, Outbound

    2 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...