Helpdesk Officer

6 months ago


Melbourne, Australia Public Sector People Full time

3-month temporary contract
- $37 per hour + super
- Monday - Friday

**Join Our Team as a Helpdesk Officer - 3-Month Temporary Contract**

Are you looking for an exciting opportunity to make a meaningful impact in the public sector? Our client, a dynamic and forward-thinking organisation dedicated to serving the community, is seeking a Helpdesk Officer to join their team. Partnering with Public Sector People, we are looking for motivated individuals to provide exceptional IT support and contribute to the company's mission of fostering a better future for all.

**Position Overview**:
As a Helpdesk Officer, you will play a pivotal role in ensuring seamless IT support for our client's staff. Your responsibilities will include acting as the first point of contact for all IT-related inquiries, logging and tracking issues, and providing prompt resolutions or escalations to the Service Delivery Coordinator. In addition, you will engage with staff through various communication methods to address their queries efficiently while upholding high standards of customer service. Collaborating closely with the Service Delivery Coordinator, you will offer valuable support and insights related to end user matters.

**Why Join Our Client's Team**:

- **Work-Life Balance**: Embrace a healthy work-life balance with a Monday to Friday schedule and no weekend work. Our client values the well-being of their employees and ensures that you have time to enjoy life outside of work.
- **Hybrid Model**: Experience the flexibility of a hybrid work model that combines remote work and in-office collaboration. This approach empowers you to excel in your role while maintaining a comfortable work environment.
- **Professional Growth**: Our client is committed to fostering professional growth and development. By joining their team, you'll have the opportunity to enhance your skills and advance your career in the public sector.

**How to Apply**:
**About Us**:
At Public Sector People, we understand the importance of connecting skilled professionals with organizations that share their values. Our mission is to facilitate these connections and empower individuals to make a positive difference in the public sector. Our client embodies these values, and together, we are on a mission to create a stronger, more vibrant community

Join our client's team and contribute to their vision of building a brighter future for our community. Your expertise and dedication will be instrumental in creating a positive impact that resonates far beyond your role. Take this opportunity to make a difference and grow alongside a team that shares your passion for service and excellence.



  • Melbourne, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-369900 Industry IT Salary per hour - Min: AUD 35 - Max: AUD 38 - Opportunity to work within the government. - Be a part of the team that aims to make a difference. - Immediate Start **About the Role** One of our government clients is looking for a helpdesk desk officer to join their team. As helpdesk support...

  • Helpdesk Officer

    7 months ago


    Melbourne, Australia Public Sector People Full time

    $40 per hour plus super - 3 days per week, - Local Council Experience Essential! **Exciting Opportunity: Helpdesk Officer - Level 1 | 5-month Temporary Contract** **Our Client,** a leading organisation committed to enhancing community services, is seeking a skilled and passionate Helpdesk Officer to join their dynamic team. As a trusted partner of Public...


  • Melbourne, Australia HAYS Full time

    Work with leading service provider onsite at a premium health site, commencing asap **Your new company** Is a specialised service provider with a global presence and strong reputation here in Australia, you are joining this company in a time of growth. This company supplies facilities services to the Health division here and are seeking a permanent...

  • IT Helpdesk Officer

    6 months ago


    Melbourne Eastern Suburbs, Australia HAYS Full time

    Contract Role until August Initially | Location Malvern **Your new company** Hays Technology are delighted to announce their partnership with a Victorian Government owned Corporation! The opportunity will see you joining a passionate team environment within a successful and well-known organisation based in Melbourne with a flexible working...


  • Melbourne, Australia Rokon Full time

    Work as part of a small, collaborative team - Richmond Location - Genuine career progression and development With over 20 years’ experience, Rokon has become one of Victoria’s most prominent civil contractors. Partnering with some of the largest developers and Infrastructure owners in the state, we pride ourselves on being able to deliver projects on...

  • Level 2 Ict Helpdesk

    7 months ago


    Melbourne Western Suburbs, Australia Superior People Recruitment Full time

    The main responsibility of this Level 2 ICT Helpdesk person is supporting existing customers around hardware, software and networks issues relating to desktops, servers, telephony systems and internal networks (firewalls, switches etc ) Company will provide a flexible workplace able to work from home and in the office. Ideal is a minimum of 2 days per week...

  • IT Helpdesk Support

    1 month ago


    Melbourne, Australia Milestone IT Full time

    Milestone IT is currently working with this brilliant organisation who right now has an exciting opportunity for an experienced IT Helpdesk Support - Level 1 to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users both on and off-site.Key Responsibilities include:Gathering information and raising...


  • Melbourne, Victoria, Australia Milestone IT Full time

    Milestone IT is currently collaborating with a prominent organisation in an exciting opportunity for an accomplished IT Helpdesk Specialist - Level 1 to contribute to a high-performing team.Working alongside a small group of skilled IT professionals, you will be providing Level 1 technical support to users both on-site and remotely.Key...


  • Melbourne, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is currently working with this brilliant organization located in Perth that right now has an exciting opportunity for an experienced IT Helpdesk Support Engineer to join a great team. Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone Key Responsibilities include: Providing IT...


  • Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is a leading provider of Information & Communication Technology solutions, with a strong focus on delivering exceptional support to our clients.We are currently seeking an experienced IT Helpdesk Support Engineer to join our team in Perth. As a key member of our Help Desk & IT Support division, you will play a critical role in providing Level 1...


  • Melbourne, Australia PRA Full time

    A Helpdesk / Desktop Support Analyst is required to join a large NFP organization based 10 mins East of Melbourne CBD. You will join the IT team and will be responsible for managing customer requests, including incidents and requests. Multiple opportunities, based on site from Richmond or Werribee. (6 roles available) You must have: - Exceptional...


  • Melbourne, Victoria, Australia Cdc Data Centres Full time

    About Cdc Data Centres:Cdc Data Centres is a leading operator of sovereign, secure, world-class data centre facilities in Australia.We are passionate about creating an inclusive workplace that promotes and values diversity. Our mission is to attract, retain, and grow the world's best data centre team.Our people are committed, tenacious, and meticulous in...


  • Port Melbourne, Australia WS Audiology APAC Full time

    This opportunity would see you join us,** WSAudiology **at an exciting stage of global transformation and growth. We are a global medical device business, with pioneering technology to help people with hearing loss hear the sounds that make life wonderful. We are active in over 125 markets and employ 11,000 people worldwide. Our retail business, **bloom...

  • Helpdesk Officer

    7 months ago


    Melbourne, Australia Public Sector People Full time

    $34.79 per hour + super. - Monday - Friday, no weekend work! - 3-month temporary role. **Join Our Client's Team for a 3-Month Contract!** Are you a talented Help Desk Officer seeking an exciting opportunity to showcase your skills? Our client, a leading organisation dedicated to making a positive impact in the community, is looking for a Help Desk Officer...

  • IT Helpdesk Support

    2 months ago


    Melbourne, Australia Milestone IT Full time

    Milestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT Helpdesk Support on a part-time basis to work on Saturdays and Sundays for an afternoon shift.Please note the candidate would be required to attend an Initial 3 weeks of full-time training Monday to Friday on-siteWorking with a...


  • Melbourne, Australia Cdc Data Centres Full time

    Support CDC team in broad, autonomous role Leading business with strong growth trajectory Work from both Melb CBD and Brooklyn Location About us:Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New...

  • IT Helpdesk Officer

    6 months ago


    Melbourne, Australia Forensicare Full time

    Location: Melbourne Job type: Full time Organisation: Forensicare **Salary**: Salary not specified Occupation: IT and Telecommunications Reference: 16409 - **Extensive investment in facilities and people supporting our significant service expansion**: - ** Free On-site Parking**: - ** Salary $62,020.4 (HS1) to $70,855.20 (HS2) depending on skills plus...

  • Payroll Officer

    6 months ago


    Melbourne, Australia Sharp & Carter Full time

    Full time permanent position - Office located in Melbourne CBD - Highly flexible working environment - 3 days office / 2 from home **The Organisation** Our client is an S&P/ASX 300 listed business providing integrated end-to-end asset life-cycle services to utility and telecommunications asset owners. They are on the lookout for a Payroll Officer to...

  • Payroll Officer

    6 months ago


    Melbourne, Australia Sharp & Carter Full time

    Full time permanent position - Office based in Melbourne CBD - Highly flexible working environment - 3 days office / 2 from home - Full time permanent position - Office based in Melbourne CBD - Highly flexible working environment - 3 days office / 2 from home **The Organisation** Our client is an S&P/ASX 300 listed business providing integrated end-to-end...


  • Melbourne, Australia Arrotex Pharmaceuticals Pty Full time

    We are a values-led business with a supportive and friendly team and culture - The ability to work autonomously and drive your own success - Convenient head office location close to public transport, cafés and shops **About the role**: The Buy It Right (BIR) Team are seeking to appoint a service-focused Trainer to join our Melbourne/Sydney office on a full...