![Ignite Specialist Recruitment Services](https://media.trabajo.org/img/noimg.jpg)
Helpdesk Support Officer
3 weeks ago
Contract Type
Contract
Reference
BH-369900
Industry
IT
Salary
per hour - Min: AUD 35 - Max: AUD 38
- Opportunity to work within the government.
- Be a part of the team that aims to make a difference.
- Immediate Start
**About the Role**
One of our government clients is looking for a helpdesk desk officer to join their team. As helpdesk support Officer you are responsible for delivering efficient, effective, and timely technical support to end-users, enabling them to use technology resources seamlessly and ensuring the smooth operation of an organization's IT environment.**Roles and Responsibilities**
- Provide IT Helpdesk support to the Council’s employees and Councillors (including home support where required for Councillors) for all the Council’s IT systems.
- Provide exceptional customer service by being patient, empathetic, and responsive when interacting with users. Maintain a positive and professional attitude throughout the support process.
- Provide and maintain technical support documentation and records are required.
- Assist with the rollout of technology programs as required.
**What you’ll need to succeed**
- Tertiary qualified in Information Technology or related discipline.
- Relevant work experience in similar IT Support roles.
- Experience working with Office 365/Windows 10/Adobe Suite.
- Able to explain technical concepts in clear non-technical terms.
- Excellent communication skills including impeccable telephone manner.
- Technical experience in supporting Microsoft Teams and Mitel Telephony an advantage.
- Hold a driver's licence as you will be required to travel around sites.
If you meet the above criteria and you’re looking for your next challenge, then click APPLY or contact Fatuma on (02) 9250 8046 for a confidential discussion
-
Helpdesk Support Officer
1 week ago
Melbourne, Victoria, Australia Ignite Specialist Recruitment Services Full timeContract TypeContractReferenceBH-369900IndustryITSalaryper hour - Min: AUD 3- Max: AUD 3- Opportunity to work within the government. Be a part of the team that aims to make a difference. Immediate StartAbout the RoleOne of our government clients is looking for a helpdesk desk officer to join their team. As helpdesk support Officer you are responsible for...
-
Helpdesk Support Officer
1 week ago
Melbourne, Victoria, Australia ignite Full timeOpportunity to work within the government. Be a part of the team that aims to make a difference. Immediate Start About the Role One of our government clients is looking for a helpdesk desk officer to join their team. As helpdesk support Officer you are responsible for delivering efficient, effective, and timely technical support to end-users, enabling...
-
Helpdesk Support Officer
3 weeks ago
Melbourne Eastern Suburbs, Australia HAYS Full timeIT Support | Level 1 | Windows 10 | M365 | Teams | Mitel **Your new company** Exciting contract opportunity for an IT Helpdesk Officer to join a Local Government organisation based in eastern suburbs of Melbourne. **Your new role** As an IT Helpdesk Officer, you will be the first point of contact for all ICT related service requests, incidents, and...
-
Helpdesk Support Officer
3 weeks ago
Melbourne, Australia Experis Full timeOur government client is seeking a Helpdesk/ Service Desk support analyst to join their team in Melbourne. This is a contract opportunity until Jan 2024. Previous experience within Government or local Council is desirable. **Hourly rate - $35/hour - $38/hour + Super** **Key Responsibilities**: - Provide IT Helpdesk support to employees and Councillors...
-
Helpdesk Officer
1 week ago
Melbourne, Australia Public Sector People Full time3-month temporary contract - $37 per hour + super - Monday - Friday **Join Our Team as a Helpdesk Officer - 3-Month Temporary Contract** Are you looking for an exciting opportunity to make a meaningful impact in the public sector? Our client, a dynamic and forward-thinking organisation dedicated to serving the community, is seeking a Helpdesk Officer to...
-
Helpdesk Officer
1 week ago
Melbourne, Victoria, Australia Public Sector People Full time$40 per hour plus super 3 days per week, Local Council Experience EssentialExciting Opportunity: Helpdesk Officer - Level 1 | 5-month Temporary ContractOur Client, a leading organisation committed to enhancing community services, is seeking a skilled and passionate Helpdesk Officer to join their dynamic team. As a trusted partner of Public Sector People, we...
-
Helpdesk Officer
1 week ago
Melbourne, Victoria, Australia Public Sector People Full time3-month temporary contract- $37 per hour + super Monday FridayJoin Our Team as a Helpdesk Officer - 3-Month Temporary ContractAre you looking for an exciting opportunity to make a meaningful impact in the public sector? Our client, a dynamic and forward-thinking organisation dedicated to serving the community, is seeking a Helpdesk Officer to join their...
-
IT Helpdesk Support Engineer
1 week ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with this brilliant organization located in Perth that right now has an exciting opportunity for an experienced IT Helpdesk Support Engineer to join a great team. Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone Key Responsibilities include: Providing IT support...
-
IT Helpdesk Support Engineer
1 month ago
Melbourne, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with this brilliant organization located in Perth that right now has an exciting opportunity for an experienced IT Helpdesk Support Engineer to join a great team. Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone Key Responsibilities include: Providing IT...
-
IT Helpdesk Support Engineer
3 weeks ago
Melbourne, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with this brilliant organization located in Perth that right now has an exciting opportunity for an experienced IT Helpdesk Support Engineer to join a great team. Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone Key Responsibilities include: Providing IT...
-
IT Helpdesk and Support Technician
3 weeks ago
Melbourne, Australia Rokon Full timeWork as part of a small, collaborative team - Richmond Location - Genuine career progression and development With over 20 years’ experience, Rokon has become one of Victoria’s most prominent civil contractors. Partnering with some of the largest developers and Infrastructure owners in the state, we pride ourselves on being able to deliver projects on...
-
IT Helpdesk and Support Technician
2 months ago
Melbourne, Australia Rokon Full timeWork as part of a small, collaborative team - Richmond Location - Genuine career progression and development With over 20 years’ experience, Rokon has become one of Victoria’s most prominent civil contractors. Partnering with some of the largest developers and Infrastructure owners in the state, we pride ourselves on being able to deliver projects on...
-
Helpdesk Officer
3 weeks ago
Melbourne, Australia Public Sector People Full time$40 per hour plus super - 3 days per week, - Local Council Experience Essential! **Exciting Opportunity: Helpdesk Officer - Level 1 | 5-month Temporary Contract** **Our Client,** a leading organisation committed to enhancing community services, is seeking a skilled and passionate Helpdesk Officer to join their dynamic team. As a trusted partner of Public...
-
IT Helpdesk Support
1 month ago
Melbourne, Australia Milestone IT Full timeMilestone IT is currently working with this brilliant organisation that has an exciting opportunity for an experienced IT Helpdesk Support to join a great team.Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.Key Responsibilities include:Providing IT support over the phone Providing first level...
-
IT Helpdesk Support
3 weeks ago
Melbourne, Australia Milestone IT Full timeMilestone IT is currently working with this brilliant organisation that has an exciting opportunity for an experienced IT Helpdesk Support to join a great team.Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.Key Responsibilities include:Providing IT support over the phone Providing first level...
-
It Helpdesk Support
1 week ago
Melbourne, Victoria, Australia Milestone It Full timeAdded Tuesday 21st of May :39:05 PM Milestone IT is currently working with this brilliant organisation that has an exciting opportunity for an experienced IT Helpdesk Support to join a great team.Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.Key Responsibilities include: Providing IT support...
-
Helpdesk & Systems Support Officer
3 weeks ago
Melbourne, Australia Exigence IT Solutions Full timeAt Exigence our focus is to help our clients achieve their organisational goals effectively and efficiently through the provision of first class IT services. As a managed IT service provider specialising in pharmaceutical and biotechnology verticals, we work closely with our clients to ensure that when it comes to IT, the tail is not wagging the dog! We have...
-
Helpdesk & Systems Support Officer
3 weeks ago
Melbourne, Australia Exigence IT Solutions Full timeAt Exigence our focus is to help our clients achieve their organisational goals effectively and efficiently through the provision of first class IT services. As a managed IT service provider specialising in pharmaceutical and biotechnology verticals, we work closely with our clients to ensure that when it comes to IT, the tail is not wagging the dog! We have...
-
Helpdesk & Systems Support Officer
1 week ago
Melbourne, Australia Exigence IT Solutions Full timeAt Exigence our focus is to help our clients achieve their organisational goals effectively and efficiently through the provision of first class IT services. As a managed IT service provider specialising in pharmaceutical and biotechnology verticals, we work closely with our clients to ensure that when it comes to IT, the tail is not wagging the dog! We have...
-
IT Helpdesk and Support Technician
1 week ago
Melbourne, Victoria, Australia Rokon Full timeWork as part of a small, collaborative team Richmond Location Genuine career progression and developmentWith over 20 years' experience, Rokon has become one of Victoria's most prominent civil contractors. Partnering with some of the largest developers and Infrastructure owners in the state, we pride ourselves on being able to deliver projects on time and on...