Strategic Account Manager

7 months ago

Melbourne, Australia Hudson Australia Full time

This position is to grow our client's revenue and subscription market share in the medium segment by acquiring new business and keeping existing customers, with an emphasis on a small number of Mid-Market critical accounts. You will oversee achieving business goals, putting plans in place to increase market share, and fostering new business through client acquisition as a SAM. Along with working closely with the BDM team to onboard new Tier-One Customers and Solutions Consultants, your role will also entail attaining portfolio-wide whole-of-business sales and wallet share development. Additionally, you will oversee a portfolio of significant Tier 1 accounts with the goal of maintaining and increasing the wallet share by expanding the multi-product holdings of the customer.

**In this role you wil**:

- Acquire new business and retain existing business to drive company revenue and subscriber market share in the Medium Segment.
- Implement strategies to grow market share across the portfolio and cultivate new business through customer acquisition.
- Work closely with the BDM team to onboard new Tier-One Customers and Solutions Consultants, aiming for whole-of-business sales and growth of wallet share.
- Manage a portfolio of key Tier 1 accounts, focusing on retaining and growing the share of wallet by increasing the multi-product holdings of the customer.
- Build and nurture relationships with customers, differentiating our offerings from competitors and positioning value propositions effectively.
- Utilize your extensive relationship/strategic sales experience within the Telecommunications and/or IT sectors to drive business growth.
- Demonstrate a proven track record of successful strategic account management, face-to-face relationship selling, and high-calibre prospecting ability.
- Utilize your business development and/or account management experience, along with your commercially astute mentality and sound understanding of business drivers.

**About you**:

- Experience in strategic account management, face-to-face relationship selling, and high-calibre prospecting.
- Extensive relationship/strategic sales experience within the Telecommunications and/or IT sectors.
- Proven track record of successful business development and/or account management experience.
- Strong ability to differentiate from competitors and nurture relationships with customers, effectively positioning value propositions.
- Commercially astute mentality with a sound understanding of business drivers.
- Excellent communication, negotiation, and presentation skills.
- High motivation, energy, and a can-do attitude.
- Strong analytical and problem-solving abilities.

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