Strategic National Account Manager

2 months ago


Melbourne, Australia Aurex Group Limited Full time

Strategic account manager
- National commercial accounts
- Buisness Development experience

**Company Overview**:
Our client is a leading Commercial Cleaning Services company based in Melbourne, dedicated to delivering excellent facility management and soft service solutions to their clients. With a commitment to innovation and client satisfaction, they are currently seeking a strategic and client-focused National Account Manager. You will be instrumental in fostering strong client relationships, optimising contracts and contributing to the overall success of the business.

**Responsibilities**:
Client Relationship Management:

- Build and nurture strong client relationships to understand and exceed their unique needs.
- Act as the primary point of contact, fostering clear communication channels and swift issue resolution.

Business Development
- Optimise the contract and find sales opportunities withing existing portfolio
- Collaborate with internal teams to identify and implement service enhancement strategies.

Contract Management:

- Manage client contracts, ensuring adherence to terms and conditions.
- Work closely with legal and finance teams to negotiate contract renewals and modifications.

Problem Resolution:

- Proactively identify and address client concerns, ensuring timely and satisfactory resolution.
- Implement preventative measures to minimize potential service disruptions.

Team Collaboration:

- Collaborate closely with operational teams to ensure a cohesive approach to service delivery, exceeding client expectations.
- Provide leadership and support to achieve shared goals and objectives.

**Qualifications**:

- Bachelor's degree in Business, Management, or a related field.
- Proven track record in client services management within the facilities services industry.
- In-depth understanding of facility management principles, practices and operations.
- Exceptional communication, negotiation, and problem-solving skills.
- Ability to thrive in a collaborative, fast-paced environment.



  • Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - Competitive- Contact: - Carissa McPherson**About the Company**: Our client is a global innovator, helping farmers by delivering world-leading animal management solutions, enabling them to operate responsibly, productively, and profitably. They lead the market in electric fencing, weighing and electronic...


  • Melbourne, Australia Lineage Group Full time

    Fast Growing, Australian Owned Bespoke 3PL Business - Diverse and Expanding Customer Base - Competitive Package with Strong Performance Bonus **Strategic Account Manager** - Fast Growing, Australian Owned Bespoke 3PL Business - Diverse and Expanding Customer Base - Competitive Package with Strong Performance Bonus **ABOUT THE COMPANY** This is an...


  • Melbourne, Australia Blackbook Executive Full time

    Flexibility! - Excellent remuneration - Accelerate your success in a growing company Our client is a top tier pharmaceutical business with a range of branded products across multiple categories. An opportunity has arisen for a National Account Manager to manage the Pharmacy or Grocery portfolio. Reporting to the Senior Sales Leader, you will be responsible...


  • Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - Competitive Salary On offer- Contact: - Frederica Puttick**About the client** Our client is a prominent Australian-owned player in the consumer goods industry, renowned for their commitment to quality and innovation. With a solid track record of success spanning several decades, they have experienced...


  • Melbourne, Australia H.B. Fuller Full time

    H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...


  • Melbourne, Australia Treasury Wine Estates Full time

    **About the role** Reporting to the Head of National Accounts, you will deliver the strategic, commercial, and execution plans within BWS, in line with the overarching TPB strategy and game plan. In this position, you will present longer-term planning across category, activation and portfolio plans in BWS to convey joint business objectives. - Ensure...


  • Melbourne, Victoria, Australia Asahi Beverages Full time

    Your impact:We have an opportunity for you to join the Asahi Lifestyle Beverages (ALB) Foodservices team looking after our largest Foodservice Wholesalers, Mining, Catering, Airport and Hotel customers. As the National Account Manager - Food Service.Reporting to the National Channel Manager, you will be responsible for managing the relationship and...


  • Melbourne, Victoria, Australia Just Digital People Full time

    Growth role- $140-150k + super + commission Melbourne basedWe are excited to be working with a leading Logistics and Transport Freight Forwarder. They are experiencing a huge growth phase in their sales division and are seeking a National Account Manager to be based in their Melbourne office.What you'll do: Oversee a diverse portfolio of clients across...


  • Melbourne, Australia The Royal Australian College of General Practitioners (RACGP) Full time

    Member Experience Marketing and Commercial Melbourne Full Time, Permanent 8/2/2024 Leading National Health and Education member-based organisation Full time, permanent opportunity, 2 days East Melbourne office, 3 days WFH $128,661 p.a plus 14% Superannuation and 17.5% annual leave loading Leading National Health and Education member-based organisation Full...


  • Melbourne, Victoria, Australia Six Degrees Executive Full time

    Location: Melbourne Job Type: Permanent Salary: Competitive Contact:Sarah HayAbout the company***My client is a global FMCG business who are significant market share holders within a number of food categories They are pioneers with innovation and are continuously investing in driving outstanding NPD initiatives which is only adding to their dominant global...


  • Melbourne, Victoria, Australia Six Degrees Executive Full time

    Location: Melbourne Job Type: Permanent Salary: Competitive Contact:Carissa McPhersonAbout the CompanyOur client is a major supply-chain solutions based importer and distributor of food products for the Australian, New Zealand and export markets. A family-owned business in Australia for more than 170 years, they manage the entire supply chain to ensure the...


  • Melbourne, Australia Chorus Executive Full time

    Wonderful food business and brands - Great package and corporate culture - Senior role in the Foodservice team **organization** *** This FMCG manufacturer with their Head Office in the SE Suburbs of Melbourne has gone from humble beginnings over 50 years ago to now being a major player in all of the categories that they now compete in. Their stable...


  • Melbourne, Victoria, Australia Six Degrees Executive Full time

    Location: Melbourne Job Type: Permanent Salary:$168650 per annum, Benefits: Salary + super + commission + carContact: Carissa McPhersonAbout the company:Our client is a privately owned family business, established more than 100 years ago, who design, manufacture & supply the most comprehensive range of industrial & transportation hardware across all its...


  • Melbourne, Victoria, Australia The Royal Australian College of General Practitioners (RACGP) Full time

    Member ExperienceMarketing and CommercialMelbourneFull Time, Permanent8/2/2024Leading National Health and Education member-based organisationFull time, permanent opportunity, 2 days East Melbourne office, 3 days WFH$128,661 p.a plus 14% Superannuation and 17.5% annual leave loadingLeading National Health and Education member-based organisationFull time,...


  • Melbourne, Victoria, Australia Treasury Wine Estates Full time

    About the roleReporting to the Head of National Accounts, you will deliver the strategic, commercial, and execution plans within BWS, in line with the overarching TPB strategy and game plan. In this position, you will present longer-term planning across category, activation and portfolio plans in BWS to convey joint business objectives. Ensure delivery of...


  • Melbourne, Victoria, Australia H.B. Fuller Full time

    H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...


  • Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - Competitive- Contact: - Carissa McPherson**About the Company**: Our client is a global innovator, helping farmers by delivering world-leading animal management solutions, enabling them to operate responsibly, productively, and profitably. They lead the market in electric fencing, weighing and electronic...


  • Melbourne, Victoria, Australia SDAH Saputo Dairy Australia (Holdings) Full time

    At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we've grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion...


  • Melbourne, Victoria, Australia Saputo Inc. Full time

    At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we've grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion...


  • Melbourne, Australia Hudson Australia Full time

    This position is to grow our client's revenue and subscription market share in the medium segment by acquiring new business and keeping existing customers, with an emphasis on a small number of Mid-Market critical accounts. You will oversee achieving business goals, putting plans in place to increase market share, and fostering new business through client...