Community Safety Support Officer

2 months ago

Melbourne, Australia Whitehorse City Council Full time

**Salary $70,993 to $74,912 per annum + 11.5% Superannuation**:

- **Permanent Full Time position**:

- **Flexible working arrangements**:

- **Great team culture**

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and IntegrityLong Term Financial Sustainability

We are a highly collaborative team working in an agile and fast-paced environment underpinned by our organisational values and a service driven approach.

**The role**:
The position will deliver a range of administrative support and customer services within the Community Safety Department, with a commitment to quality and continuous improvement principles. Furthermore, the position will contribute to the further development and achievements of the Department.

**About you**:
To be considered for this position you will have:

- Provide high quality, professional administrative support to the Community Safety Department in relation to infringements, animal registrations and permits
- Strong attention to detail attributes
- Provide quality customer service when responding in relation to a wide range of requests and advice relating to the Community Safety DepartmentAbility to work collaboratively within a team environment, and to provide and accept effective feedback

**In return, we will offer**:
**The ability to make a difference - **Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

**Great working conditions **- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

**An extensive Health and Wellbeing offering **- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

**Transformation**:

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

**Reward & Recognition - **extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.

**Further Information**:
Further information is available from Lee Paris on (03) 9262 6064. To apply, please submit a copy of your resume (maximum 5 pages), and a one page statement addressing the key selection criteria and what you would bring to the role by 24 October 2024.

**Come and join the transformation
- Download the Position Description: _

Community Safety Support Officer
- City of Whitehorse is a culturally and linguistically diverse community. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of our community. We are committed to upholding a safe, inclusive and respectful workplace that values the contribution of all. _
- Whitehorse City Council is committed to being a child safe organisation. We recognise our responsibilities to keep children and young people safe from harm and have established policies, procedures and training to achieve these commitments.**About Us**:
The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities.

Whitehorse City Council provides more than 100 services and facilities across a range of areas within our community services, city development, infrastructure, corporate services and transformation directorates. Whitehorse is one of Melbourne’s largest metropolitan councils with a workforce of approximately 1300 employees and aspires to foster an inclusive, vibrant, prosperous and sustainable community. Our employees help us achieve these goals

At Whitehorse, employee health, wellbeing and development are paramount, and we aim for everyo

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