Customer Care Representative

8 months ago


Parramatta, Australia Australian Unity Full time

**Your New Opportunity**

Our Home Health platform is a leading integrated healthcare business delivering in home clinical care and services that meet the needs of the wider community. As on of our **Customer Care Representatives**, you will join our amazing Customer Care Team where you will be a central point of contact for our Home Care customers nationally. You will deliver quality customer service outcomes and solutions to customers and their loved ones who are looking for that extra helping hand, in and out of their own homes.

This is a **permanent full-time** position based out of our Parramatta Office in Sydney where you will have flexibility to work a **hybrid work model**.

**What's on Offer**:

- Enjoy **additional yearly **paid Well-Being, Community & Deep Listening **leave days**:

- **Fitness Passport** - a discounted workplace health and fitness program
- **Mental health support** through our tailored EAP
- Flexible Working - **Hybrid **work model
- Attractive **employee discounts **across Australian Unity products + discounts on Travel and Accommodation
- **Novated Leasing** - enjoy a new car whilst salary packaging with Maxxia

**About you**:

- Proven customer service expertise
- Strong inbound/outbound telephony work
- Sales experience
- Knowledge of Aged Care services (desirable)
- Ability to identify and breakdown complex problems
- Strong Objection handling skills
- Demonstrated analytical and problem solving skills
- Understanding of compliance and regulative issues



  • Parramatta, Australia Synaco Global Recruitment Full time

    Do you want to keep yourself busy over the holiday period? We've got a little present for you! Position: Customer Care RepresentativeLocation: Marsden Park, NSW - Parking Onsite.Casual Hourly Rate: $41.11 per hour + superDuration: 3 months Shifts: Monday to Friday - candidate will need to work over the Christmas period - excluding public holidays. This is...


  • Parramatta, Australia Page Personnel Full time

    Highly Competitive Salary Packages - Multiple Opportunities Available **About Our Client**: At Page Personnel, we believe that exceptional customer service is the key to success. As a Customer Service Representative, you will be delivering outstanding service and ensuring that every customer interaction leaves a lasting impression. Join our team as a...

  • Case Manager

    6 months ago


    Parramatta, Australia Just Better Care Full time

    Are you passionate about making a positive difference in your local community? - Assist customers to live independently in their home, keeping them safe and connected to their community. We are looking for a permanent full time **Case Manager** to join our caring and dynamic office team in Newington. Just Better Care Case Managers perform an integral role...


  • Parramatta, Australia Page Personnel Full time

    $60-65K + super + fortnightly commission scheme - Multiple Opportunities Available **About Our Client**: Our client is an Australian non-for profit organisation with a customer centric approach. They provide exceptional customer service and ensuring that all customers have a personalised and supportive experience. As a business they can offer: - Brand...


  • Parramatta, Australia Charterhouse Full time

    Job details Location: Parramatta Salary: $40.17 per hour Job Type: Contract Discipline: Call Centre & Customer ServiceReference: V-119018 Posted: about 13 hours ago Share this job ...


  • Parramatta, Australia Charterhouse Full time

    Job details Location: Parramatta Salary: $40.17 per hour Job Type: Contract Discipline: Call Centre & Customer ServiceReference: V-119018 Posted: 2 days ago Share this job Job...


  • Parramatta, Australia Michael Page Full time

    Temporary contracts for skill development and growth.Western Sydney locations.About Our ClientWith a strong commitment to innovation and a customer-centric approach, the company continually strives for improvement.Job Description Respond to customer enquiries via phone and email. Resolve customer issues efficiently and effectively. Work collaboratively with...


  • Parramatta, Australia Just Better Care Full time

    **Office**: Ryde Parramatta / Bankstown**: **Location**:Ryde/Parramatta & Bankstown**: **Employment Status**:Full-time**: - Are you passionate about making a positive difference in your local community? - Assist customers to live independently in their home, keeping them safe and connected to their community. The Customer Care and Support Officer will be...

  • Case Manager

    3 months ago


    Parramatta, Australia Just Better Care Full time

    Are you passionate about making a positive difference in your local community? - Passionate about providing top level customer care and service? - Looking to join a vibrant team who is growing? We are looking for a permanent full time **HCP** **Care Advisor** to join our caring and dynamic office team in Parramatta! Our Care advisors perform an integral...


  • Parramatta Park, Queensland, Australia Australian Unity Full time

    Australian Unity seeks a skilled Customer Service Representative to join our Sales Team. This Permanent Full-Time role offers a hybrid work model, providing the flexibility you need.In this position, you will primarily be making outbound calls to prospective and current customers to support them in transitioning to a Home Care Package. You will use a...


  • Parramatta, Australia Launch Recruitment Full time

    Work from their beautiful offices in Parramatta - Earn $36.30 per hour - Multiple opportunities available **About the role**: Based in Parramatta we have an opportunity for multiple Customer Service Representatives to join a friendly team providing service to customers experiencing suspicious or fraudulent activity on their banking products and providing...


  • Parramatta Park, Queensland, Australia Costco Wholesale Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Costco Wholesale. As a key member of our front-end staff, you will be responsible for providing exceptional customer service to members, ensuring a positive shopping experience, and maintaining the cleanliness and organization of our...


  • Parramatta, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Parramatta location**: - **$32.00 per/h + comm.**: - **Gtd 25hrs per week (7.30am to 12.30am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25...


  • Parramatta Park, Queensland, Australia Costco Wholesale Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Front End team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our members, ensuring a seamless shopping experience, and contributing to the overall success of our warehouse.About the RoleAs a Customer...


  • Parramatta Park, Queensland, Australia HCF Australia Full time

    About the RoleWe are seeking a skilled and enthusiastic Insurance Customer Service Representative to join our team at HCF Australia. As a Telephone Sales Representative, you will play a vital role in providing exceptional customer service and selling HCF Health and Life Insurance products to potential customers.ResponsibilitiesRespond to inbound calls from...


  • Parramatta Park, Queensland, Australia Synaco Global Recruitment Full time

    Synaco Global Recruitment is an established business recognized for its exceptional service, quality, and expertise in the steel industry.As a Customer Service Officer at Synaco Global Recruitment, you will be the frontline representative of our company. Your primary responsibilities include providing accurate product information to customers, generating...

  • Support Coordinator

    6 months ago


    Parramatta, Australia Just Better Care Full time

    This is an exciting opportunity for a Support Coordinator role to join our caring and dynamic team located in Parramatta. In this role, you will be responsible for the delivery of high-quality Care Management Services to our NDIS clients as well as Home Care Package clients, including: **Key responsibilities**: - Undertake comprehensive customer assessment...


  • Parramatta Park, Queensland, Australia Randstad Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service in a fast-paced contact centre environment.Key ResponsibilitiesCustomer Service: Provide high-quality customer service through strong communication and problem-solving skills.Enquiry...


  • Parramatta, Australia IMB Bank Full time

    **Banking experience not required; excellent training provided**: - **Parramatta location - Community minded and trusted bank** IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and...


  • Parramatta, Australia Uplift Recruitment Full time

    Full-time during business hours - WFH flexibility after in-office training - Discounts on the products Our client manufactures products designed for people who love exploring outdoor activities and fitness. As a Customer Support Representative, you will be responsible for helping customers solve technical issues with their products. You need to handle many...