Case Manager

5 months ago


Parramatta, Australia Just Better Care Full time

Are you passionate about making a positive difference in your local community?
- Assist customers to live independently in their home, keeping them safe and connected to their community.

We are looking for a permanent full time **Case Manager** to join our caring and dynamic office team in Newington. Just Better Care Case Managers perform an integral role in ensuring individualised services are developed and delivered to our Home Care Package customers. **Case Managers **are responsible for the development, maintenance and review of individualised support plans in consultation with customer, their family or guardians and the key health professionals.

**About us**:
Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 15 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay connected to their local community.

Our friendly, compassionate and experienced team makes this possible.

**Duties and responsibilities include**:

- Undertake comprehensive customer assessment and planning by assessing, monitoring, reassessing and reviewing the needs of the customer.
- Ensure appropriate information is provided and explained to the customer at all times regarding the service agreement, including the customer handbook.
- Where applicable, develop strategies which will address the identified needs of the customer in consultation with their representative/s where appropriate, in accordance with funding guidelines.
- Stay current on Aged care policies and regulations
- Provide financial and case management services to customers, and representatives where required.
- Act as a central point of contact, coordinating and liaising with clients, their families, healthcare providers, social services, and community resources.
- On boarding and maintenance of customers packages and portfolios.

**What you will need**:

- Qualifications in Community Services, Human Services, Nursing or equivalent.
- Minimum 2 years experience in an Aged care Case Management role.
- Ability to work flexibly to respond to changing customers’ needs.
- Experience working in a multi-disciplinary team and contribute positively to the team.
- Demonstrated high level verbal and written communication skills, including familiarity with, and confidence in using, the Microsoft Suite
- Proven relationship management with all internal and external stakeholders, as well as good interpersonal, negotiation and problem solving skills
- Current and clear NDIS Worker Screening Clearance & Criminal Record Check.
- Current Working with Children Check (where required in accordance with state based legislation).
- Current Drivers Licence.

**Next steps**:
**Possible starts with you


  • Case Management

    5 months ago


    Parramatta, Australia DFP Recruitment Services Full time

    **Job description**: - **Multiple Federal Government opportunities in Parramatta**: - ** APS6 - $60.26/hour + super**: - ** EL1 - $602.55/day + super**: - ** 12-month contract with possibility of extension**: - ** Hybrid remote work (WFH), 2 days weekly** Our Client is a Federal Government body that supports Australians and their families by valuing a...

  • Case Manager

    4 days ago


    Parramatta, Australia Gallagher Full time

    Overview Are you an experienced Case Manager looking to broaden your skillset or take the next step in your career? We are looking for experienced Case Managers to join our team in the Sydney or Parramatta Office. Our model at GB ensures an all-encompassing support structure, with dedicated workers compensation technical specialists, that allow our case...

  • Case Manager

    3 weeks ago


    Parramatta, New South Wales, Australia Australian Barnardos Recruitment Services Full time

    About the RoleBarnardos Australia is seeking a skilled Case Manager to join our team in Cranebrook. As a Case Manager, you will be responsible for providing case management and care coordination services to young people with complex needs.Key Responsibilities:Conduct assessments to identify client needs and goalsDevelop individual case plans for all...

  • Case Manager

    5 months ago


    Parramatta, Australia Toll Group Full time

    Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...

  • Case Manager

    2 weeks ago


    Parramatta, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...

  • Case Manager

    5 months ago


    Parramatta, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Case Manager

    4 weeks ago


    Parramatta, New South Wales, Australia Australian Barnardos Recruitment Services Full time

    About the RoleBarnardos Australia is seeking a dedicated and compassionate Case Manager to join our team in Cranebrook. As a Case Manager, you will be responsible for providing case management and care coordination services to young people aged 12-21 who require coordination of individual care, support, and advocacy to access health and social services.Key...

  • Case Manager

    2 weeks ago


    Parramatta, Australia Gallagher Full time

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Case Manager

    5 months ago


    Parramatta, Australia Toll Group Full time

    Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...

  • Senior Case Manager

    1 month ago


    Parramatta, New South Wales, Australia Gallagher Full time

    About the RoleWe are seeking an experienced Case Manager to join our team in Sydney or Parramatta. As a key member of our team, you will be responsible for providing case management support across a range of rehabilitation cases, engaging with insured employers, injured employees, and rehabilitation professionals to achieve the best possible outcomes.Key...

  • Case Manager

    2 weeks ago


    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Your new role At QBE, our customers are at the heart of everything we do. As a Case Manager at QBE, You will assist injured workers with their injury management and return to work plans whilst maintaining relationships built on trust with all stakeholders involved. Our Case Managers work...

  • Senior Case Manager

    2 months ago


    Parramatta, Australia Gallagher Full time

    Overview Are you an experienced Case Manager looking to broaden your skillset or take the next step in your career? As our team to continues to grow, we are looking for experienced Case Managers to join us on our exciting journey. This opportunity includes an innovative service model that is truly unique to the market and our service offerings to injured...

  • Case Manager

    5 months ago


    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Case Manager - Managed Fund Claims (SI/Comcare) The Opportunity - Make a positive difference supporting our customers. - Competitive salary + bonus + benefits on offer including flexible work arrangements (including work from home three days per week and flexible start/finish times) - Permanent...

  • Housing Case Manager

    5 months ago


    Parramatta, Australia Welfare Recruitment Solutions Full time

    **Location**: Parramatta **Salary**:$90k + super + NFP benefits **Type**: Full Time, Permanent role **The Client**: Welfare Recruitment Solutions have been approached by an industry leading not-for-profit organisation to assist in the recruitment of a Housing Case Manager. The role will be based in Western Sydney with the expectation of travel in the...

  • Case Manager

    5 months ago


    Parramatta, Australia Link Group Full time

    **Overview** With a focus on quality outcomes by balancing member needs with operational limits, the Case Manager is the primary role to ensure that member / claimant claims are correctly set up in the initial claiming phase and paid correctly at the end of the claiming process. The Case Manager ensures members / claimants receive accurate correspondence,...


  • Parramatta, Australia HOBAN Recruitment Full time

    Join HOBAN Recruitment, a trusted recruitment agency, as we seek a skilled **EL1 Level Case Management **to work on an exciting assignment with our client based in **Parramatta, NSW.** Our client, a leading organisation dedicated to enhancing the lives of individuals with disabilities, is seeking passionate individuals to contribute to their...

  • Srss Case Manager

    1 month ago


    Parramatta, Australia SSI Full time

    Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people...

  • Case Manager

    5 months ago


    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Case Manager - 12-month fixed term - 4 weeks training from Day 1 - Hybrid role - 2 days in office & 3 working from home - Corporate benefits including insurance and retail discounts. The opportunity Its an exciting time to be joining QBE’s Workers Comp business. Make a positive different...

  • Case Manager

    5 months ago


    Parramatta, Australia All Home Caring Services Full time

    **Company description** One goal, one passion. Our aim is to provide specifically tailored plans based on individual needs. We understand there is no one size fits all approach and strive to better understand our clients' needs through better communication. United Link Care Services provide a unique set of practical supports to people of all ages. They go...

  • El1 Case Management

    5 months ago


    Parramatta, Australia DFP Recruitment Services Full time

    **Job description**: - **Multiple Federal Government opportunities in Parramatta**: - ** EL1 - $602.55/day + super**: - ** 12-month contract with possibility of extension**: - ** Hybrid remote work (WFH), 2 days weekly** The **EL1 Case Management** is an important team leadership position and will have delegated authority and responsibility to resolve...