Customer Service Representative

6 months ago


Parramatta, Australia Page Personnel Full time

$60-65K + super + fortnightly commission scheme
- Multiple Opportunities Available

**About Our Client**:
Our client is an Australian non-for profit organisation with a customer centric approach. They provide exceptional customer service and ensuring that all customers have a personalised and supportive experience.

As a business they can offer:

- Brand new, purpose built offices
- Multiple career development opportunities and pathways
- Access to EAP and Active Living Programs
- Discounted Health Insurance
- Reward and Recognition Programs
- Supportive and Inclusive Team Environments
- Hybrid working arrangements (from the office & home)

As a Customer Service Representative, your primary responsibilities will include:

- Providing inbound and outbound telephone support to customers
- General administration tasks to support our members
- Meeting service and sales targets to drive member retention and acquisition

**The Successful Applicant**:

- Possess excellent customer service skills and a passion to help people
- Superior communication both written and verbal
- Previous experience working towards KPIs
- Be available to work 7am-7pm on a rotating roster
- Previous experience working in health insurance is desirable
- A positive attitude and a strong work ethic
- Computer literacy, including proficiency in the Microsoft Office suite

**What's on Offer**:
When you join the team as a Customer Service Representative you'll enjoy:

- A permanent employment opportunity
- Fortnightly commission structure based on KPIs
- Hybrid working arrangement
- Discounted health insurance for you and your family
- Training and development opportunities
- A supportive culture and a great team-based environment that fosters collaboration.

Be a part of an organisation that values its employees and offers exciting opportunities for career progression.



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