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Manager Ide Operations and Records Management
5 months ago
About the organisation
The Victorian Gambling and Casino Control Commission (VGCCC) is an independent statutory authority which regulates Victoria's gambling industry. The organisation licenses, informs and educates, monitors and enforces the gambling industry through a risk-based approach to regulation. Underpinned by its values of “work together, act with integrity, respect others, make it happen, and act with courage and confidence” the VGCCC plays an important role in ensuring the integrity, safety and fairness of the gambling industry so that it delivers sustainable benefits to Victoria. Our culture is supportive and collaborative, fostering the growth and development of our people and provide great facilities with a work/life balance.
The opportunity
Leading a team reporting to the CIO, this role is the ICT operations technical resource responsible for the delivery of technology outcomes and records management to the VGCCC.
Who we are looking for;
We are looking for a hands-on ICT Operations Manager ideally with technical expertise and experience in Microsoft, Cisco, Azure, ServiceNow, Salesforce and Oracle enterprise environments. Experience in managing security and networks and a records management function are highly desirable.
Key responsibilities
- Manage ICT Day to Day Operations including ICT operational processes and procedures.
- Manage ICT Security function for the VGCCC including liaison with external ICT security forums.
- Management of ICT Infrastructure, Azure, Network & Service Desk
- Provide leadership and guidance to a dedicated team of IT support and administration specialists and assist in the management of individual and team performance and development utilising the VGCCC Performance Planning and Development (PDP) process and ongoing performance management strategies
- Manage asset lifecycle and refreshment program of work
- Manage Records Management & compliance function for the VGCCC.
**Rewarding our employees is important to us, we provide**:
- competitive salary
- challenging yet rewarding atmosphere that encourages success and growth
- employee health and wellbeing initiatives and foster a work/life balance
- inner city location; and
- employee learning and development opportunities
**Please note**: to be successful in achieving an interview, completion of the questionnaire is essential.
Applicants may be required to undergo pre-employment screening as part of the recruitment process. For further information, please refer to the Victorian Public Sector Commission website pre-employment screening policy.
Applications close 4 Dec 2023
