Information and Records Management Officer

4 weeks ago


Melbourne, Australia Aged Care Quality and Safety Commission Full time

APS Level 5
$83,048 - $89,813
Melbourne
About the Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.
The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.
We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.
About Governance and Risk
Governance and Risk is a pivotal section within the Commission and is responsible for establishing, leading and coordinating a broad range of corporate strategy, governance and integrity functions and activities across the Commission. This includes corporate strategic, performance and business planning, monitoring and reporting, enterprise risk, internal audit, quality assurance, business resilience activities; leadership of the governance and policy secretariat services enabling the Commission’s committees and Advisory Council work programs; and integrity functions including integrity, fraud, corruption and service complaints and investigations, security and AGSVA clearance processes, FOI, privacy management, information and records management services.
About the Role
We are seeking a motivated and organised person to join our dynamic Information and Records Management team in the Governance and Risk Section. As the APS5 Information and Records Management Officer, you will be part of team supporting the Commission to meet its legislative requirements for record keeping. The Information and Records Management Team provides detailed information and records management functions in accordance with relevant legislation and Commission policies and procedures; in particular key information and data related legislation including Archives Act 1983, FOI Act 1982, Privacy Act 1988 and DAT Act 2022.
Position Duties
Assist electronic (digital) and paper records in line with information and records management processes and security requirements.
Manage BAU and project status reporting for the Information and Records Management team.
Assist with the development of Executive Briefs, policy and other documentation.
Assist with the development of information and record management communication and development products.
Perform vendor management activities, including addressing any issues and questions addressed to the Information and Records Management team.
Assist with the coordination of reporting, such as the National Archives of Australia’s Annual Check-up Survey, the bi-annual Senate Procedural Order No.12 Reporting, performance outcomes and quality assurance.
Build rapport and maintain stakeholder relationships.
Resolve moderately complex issues or escalate as required and suggest alternative approaches and solutions.
Contribute the automation processes ensuring a user-friendly record management system.
Identify and assess risks to work area and take appropriate action.
Assist with quality assurance activities to support compliance with records management procedures and legislation.
Manage own workload and priorities in specified timeframes.
Perform other projects and tasks as required.
**Position Eligibility Requirements (Selection Criteria)**:
To be successful in this role you will need to demonstrate the following:
Demonstrated analytical skills, including the ability to assess documents and use data to provide insights and make sound recommendations.
Strong communication skills, including the ability to discuss issues with credibility, transparency and respect, and tailor messages appropriate for the audience.
Demonstrated ability to work collaboratively, including support change initiatives and encourage others to embrace change and suggest innovations and improvements.
Strong use and support the use of digital technology to work efficiently.
Proven ability to manage administrative tasks such as reporting, document preparation, and coordination to support team objectives and operational efficiency.
Demonstrated ability to show optimism and focus in response to setbacks or challenges.
Baseline security clearance.
**Position Notes**:
Salary offered will be between $83,048 - $89,813 per annum depending on skills and experience. In addition, 15.4% superannuati



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