Business Enablement Manager
4 weeks ago
**Req ID**: 78958
**Department**: Initiatives and Delivery Cluster
**Division**: Australia Retail
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Business Enablement Manager in our ANZ Q Program, you’ll play a key role in partnering with ANZ Home Loans and OneTwo (a wholly-owned subsidiary of ANZ, born out of ANZ’s innovation arm) to implement a series of digital products that work together to optimise business processes driven by data, artificial intelligence, automation and business integrations. The Business Enablement Manager will partner with the Q Program Initiative Lead / OneTwo Business & Integration Lead to support the execution of the operating model for OneTwo and the Q Program. This role will support the day-to-day operational effectiveness of OneTwo and the Q Program by working closely with all functions within OneTwo and the ANZ Home Loans business and key partners, including Finance and Strategic Delivery.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent, Full time
**Role Location**: 833 Collins Street, Docklands VIC
What will your day look like?
**As a Business Enablement Manager, you are responsible for**:
Provide strategic support to the Q Program Initiative Lead / OneTwo Business & Integration Lead, including working closely with the OneTwo / Q Program leadership team to ensure appropriate focus and funding is allocated to the most important priorities
Assist in the preparation of executive papers for Board, ANZ Executive Committee, the Australia Retail Leadership Team and other working groups.
Project management of strategic operational initiatives within OneTwo
Guide day-to-day operations of the OneTwo office to ensure the team is well-equipped and supported to operate effectively, overseeing finances and supporting people management
Secretariat for various company meetings and forums that require collaboration and decisions, managing their charter, agenda, actions and cadence.
Work closely with OneTwo / ANZ finance business partners to manage funding, including financial forecasting, monitoring, reporting and tax compliance
Accountable for reviewing and managing FTE and costs for the OneTwo business and, working closely with the ANZ PMO to manage FTE and costs across the Q program
Accountable for resource and workforce planning across OneTwo / Q Program, including workforce strategy, succession and transition planning
Effectively contribute to the people and culture approach across OneTwo / Q Program including people development planning and execution, reward and recognition initiatives, triaging and consolidating feedback to the Leadership Team
Contribute to embedding the operating model, overseeing implementation and operational effectiveness (e.g. establishing communities of practice and appropriate rhythms). This includes owning the development/running of OneTwo / Q Program Leadership Team, Extended Leadership Team and key company-wide / Q program major events, with support from other team members where required
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Business Partnering experience, with a focus on operations management
Experience in business enablement activities, including stakeholder engagement with senior management, process optimisation, preparing Executive level Committee papers, managing leadership team meetings.
Proven track-record in strong financial management, including managing budgets, costs and resources.
Project management and organisational skills. Strong ability to plan, execute and monitor initiatives to ensure timely delivery and alignment to goals.
Experience in HR processes, employee relations, people development, performance management and talent acquisition
Previously managed or experience in governance activities for official committees and forums.
A pro-active nature and ability to manage ambiguity while working in a fast-paced environment, embarking on uncharted territory
An ability to connect with people to drive outcomes, anchoring your approach in ANZ’s values and behaviours.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in d
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