Workforce Management Consultant

7 months ago

Sydney, Australia Employee Matters Pty Ltd Full time

A demonstrated culture of support & encouragement - no hierarchy to navigate
- You're not just a number Opp to affect change in a collaborative environment
- Handy North Sydney location with flexible hybrid working

**Who is Tambla?**

Tambla is an innovative enterprise HR
**software company** delivering intelligent workforce solutions with large “shift-based” workforces. Tambla is passionate about delivering the right solution and outcomes for customers and partners. Our passion for delivering outstanding outcomes allows our team to flex their expert domain knowledge to ensure great user experiences.

**At the forefront of IT solutions**, Tambla is an exciting company to work for and one that continually pushes the envelope.

**The Role**

As a Workforce Management (WFM) Consultant at Tambla, your role is to provide consulting services and solutions to our customers through fresh thinking, high performance, and a
**commitment to quality.**

Tambla is highly supportive and collaborative in its everyday working and this would be an opportunity to join an organisation where your voice is heard & respected and where you are encouraged to make an impact.

**Working with an exceptional team, your role will include but not be limited to**:

- Providing consulting services to customers/businesses based on best practices
- Configure, support and implement Tambla Microster services and solutions
- WFM requirements analysis, solution design and documentation, testing and Training
- Analytical support, investigation, resolution and troubleshooting of production issues
- Create and maintain process and configuration documentation as per Tambla’s project implementation and consulting standards
- Liaising with customers, building strong rapport and business relationships with customers
- Working with multiple technical/functional teams to ensure the customer system is supported
- Assist in the development of the Tambla Microster Professional Services capability through actively mentoring team members on how to do, writing work instructions and knowledge base articles and running ad-hoc and schedule training sessions

**The Person**
- you consider yourself a change agent who’s engaged by process improvement and business requirements analysis that results in the best outcome for your customer_.

**What you’ll bring**:

- A solid understanding of Australian payroll legislation and awards
- 2+ years experience as a WFM consultant
- A proven record in consulting and stakeholder management with some training
- Strong analytical, problem solving and client facing confidence
- Knowledge and experience in any relational Database Management System would be a bonus
- Experience in Rostering, HR and/or payroll (ideally)

Tambla acknowledges the Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past, present and emerging.

**If you are passionate about delivering high quality work, love technology, and looking to work for a fun, professional and customer centric company, APPLY NOW

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