Workforce Injury Management Consultant

1 month ago

Sydney, New South Wales, Australia Employers Mutual Management Pty Ltd Full time

EML is a pioneering workers compensation and personal injury claims management business. Our mission is to empower individuals to regain their lives through sustained support during their return-to-work journey. With over 4,000 dedicated employees, we foster a dynamic learning culture that enables us to continually invest in our employees' growth and development, ensuring a long-term career at EML.

The Opportunity

In this exciting role, you will be part of a diverse team based in Sydney, contributing to the well-being of others every day. You will find great satisfaction in knowing that your skills and dedication make a meaningful difference.

This is a unique opportunity for an individual with extensive workers compensation experience or an allied health background to work with EML's specialized insurance business, Hospitality Industry Insurance (HII). We provide industry-specific workers compensation insurance to over 1600 accommodation hotels, pubs, and clubs. This portfolio offers a rewarding and challenging opportunity in the NSW Workers Compensation Scheme.

Your Key Responsibilities

  • Providing technical support to claims teams on the claims management process, ensuring alignment with applicable legislation
  • Reviewing and providing feedback on current claims management practices and procedures, identifying emerging trends and implementing effective management strategies
  • Developing and implementing proactive injury management strategies, leveraging relevant resources to manage claim scenarios
  • Offering specialist injury management coaching and one-on-one support to team members on claims management strategies and treatment approvals
  • In collaboration with the Team Leader, identifying, developing, and implementing effective strategies to support the achievement of key performance indicators and remuneration measures
  • Building and maintaining strong collaborative relationships with internal and external stakeholders

About You

  • Proven technical expertise within the workers compensation scheme
  • Experience in injury management within a fast-paced workers compensation environment
  • Strong experience in claims management, including work capacity, litigation, and long-term claims
  • Experience in managing relationships and competing stakeholder priorities
  • Experience in coaching and supporting others

What We Offer

EML is an equal opportunity employer, committed to maintaining a workplace culture that celebrates diversity and inclusion. We value our employees and offer a range of benefits, including a vibrant team culture, flexibility, a corporate wellbeing program, and comprehensive learning and development support.

Our employees are our greatest asset, and we are committed to investing in their growth and development. If this role aligns with your career aspirations, please submit your application.

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