Technical Consultant

5 months ago

North Sydney, Australia WorkForce Software Full time

EmpLive Technical Consultant

The Technical Consultant works as a member of the EmpLive Services team to ensure the successful delivery of EmpLive according to the customer’s documented pay and roster rule requirements.

**Responsibilities**:

- Educate internal customers on best practices in implementation of EmpLive and optimising the existing solution.
- Responsible for participating in the gathering and identifying customer business requirements from users, customers, and other stakeholders. This includes creating, maintaining business requirement documents.
- Estimate work effort and communicate with other consultants and stakeholders on project status.
- Review and interpret customer-specific needs and communicate information to WFS project teams.
- Responsible for configuring accurate rules / award interpretation using T-SQL as per requirements.
- Partner with all WFS internal teams during project phases to ensure a successful customer implementation.
- Assist internal customers with software testing along with roll out and go-live activities such as data loads and system initialisation.
- Become familiar with aspects of labour laws and how they impact employers and their employees.
- Help maintain requirements and keep records of important project artifacts in designated project repository.
- Attend training courses and undertake self-learning as required to further develop the skills and knowledge necessary for continued success

**Requirements**:

- Knowledge of HR, Payroll, or Time & Attendance, preferred.
- Logical and technical mindset that can analyse problems and identify root causes.
- Extensive experience with SQL/T-SQL.
- Programming experience utilizing Java, Javascript, C++ or other similar programming languages is preferred
- Ability to work with a dynamic, customer-focused team and establish excellent working relationships internally and externally
- Excellent oral and written communication skills
- Able to work on a dynamic, customer-focused team
- Ability to work in Australia is compulsory

Travel
- 0-5%

Education
- Bachelor’s degree or equivalent

Why You Should Join the WorkForce Team?
- Performance Bonus
- Career Development and Training - Be the CEO of your career
- Diversity, Equity, and Inclusion Initiatives including committees such as:

- Women for Inclusion
- Age: Unity Beyond Years
- Racial Equality/Discrimination
- Mental and Physical Ability
- WorkForce Pride Network
- Global Perspectives
- Band of Veterans
- Health and Wellness / Gym Reimbursement
- Parental Leave

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

WorkForce Software is an Equal Opportunity Employer.

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