Associate Consultant

6 months ago

North Sydney, Australia WorkForce Software Full time

WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. Our software products adapt to each organisation’s needs - no matter how unique their pay rules, labour regulations, and rosters - while delivering a breakthrough employee experience at the time and place work happens. EmpLive is helping some of APJ’s most innovative organisations optimise their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. Whether employees are deskless or office workers, unionised, full-time, part-time, or casual, EmpLive makes managing your workforce easy, less costly, and more rewarding for everyone.

Over one thousand organisations with more than 4 million users in over 80 countries rely on WorkForce Software solutions to streamline compliance, reduce labour costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

The Associate Consultant works with more senior team members to help deliver our EmpLive BAU changes in a way that solves the unique business challenges for each customer. The Associate Consultant works with the Services project teams to help ensure EmpLive is being developed comply with the needs of the customer and are delivered successfully by gathering and defining the customer’s documented requirements and validating their expected results. They continue to develop their skills in consulting, leadership client relationships, and in the knowledge of EmpLive.

**Responsibilities**
- Responsible for participating in the gathering and identifying customer business requirements from users, customers, and other stakeholders. This includes creating, maintaining business requirement documents, noticeable use cases and process diagrams.
- Understanding in best practices during the implementation of Workforce Management Software
- Help maintain requirements and keep records of important project artifacts in designated project repository
- Organise multiple tasks and prioritise as needed to meet deadlines
- Attend and participate in team meetings
- Follow process and continuously improve skills by following procedures and processes established by the Deliver Manger or Director of Services
- Provide status updates with Project Managers, customers, and stakeholders on project status
- Partner with all WFS internal teams during project phases to ensure successful customer implementation
- Assist internal WFS team with software testing along with roll out and go-live activities such as data loads and system initialisation
- Become familiar with aspects of AU/NZ labour laws and how they impact employers and their employees
- Conduct web-based and on-site customer solution workshops
- Attend training courses and undertake self-learning as required to further develop the skills and knowledge necessary for continued success
- Maintain internal training certifications as required
- Able to consider the customer needs in the development of strategic plans
- Troubleshoot issues and escalate problems to appropriate technical experts
- Track billable and non-billable project hours
- Work on project implementation assignments and follow standard practices and procedures in analysing situations or data

**Requirements**:

- Entrepreneurial mindset required, as the role needs capability of rapidly shifting focus and responding to ever-changing conditions
- Strong communication skills both written and verbal
- Possess basic problem-solving skills
- Knowledgeable of and understand common implementation principles and lifecycle
- Capability to exercise mature judgement
- Demonstrate technical aptitude to learn quickly and adapts to new circumstances
- Ability to work with a dynamic, customer-focused team and establish excellent working relationships internally and externally
- Demonstrate a strong desire to grow functionally and technically as a professional consultant
- Familiarity with or background in HR, Payroll, or Workforce Management, considered a bonus

**Travel**
- Ability to travel up to 10% - 15%

**Education**
- Bachelor’s degree or equivalent experience

**Why You Should Join the WorkForce Team?**
- Performance Bonus
- Career Development and Training - Be the CEO of your career
- Diversity, Equity, and Inclusion Initiatives including committees such as:

- Women for Inclusion
- Age: Unity Beyond Years
- Racial Equality/Discrimination
- Mental and Physical Ability
- WorkForce Pride Network
- Global Perspectives
- Band of Veterans
- Health and Wellness / Gym Reimbursement
- Parental Leave

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equita

  • Associate Payments Consultant

    6 months ago

    Sydney, Australia CMSPI Full time

    Associate Payments Consultant **Job role**:Associate Payments Consultant **Location**:Sydney, NSW, Australia **Reporting to**:Consulting Team - Performance Manager The world of payments is going through the most thrilling transformation imaginable. Volumes are growing, payment options are expanding, and complexity is intensifying. Retailers are at the...

  • Associate Payments Consultant

    7 months ago

    Sydney, Australia CMSPI Full time

    **Job role**:Associate Payments Consultant **Location**:Sydney, NSW, Australia **Reporting to**:Consulting Team - Performance Manager The world of payments is going through the most thrilling transformation imaginable. Volumes are growing, payment options are expanding, and complexity is intensifying. Retailers are at the epicenter of these changes, and...

  • Associate Consultant

    3 weeks ago

    North Sydney, Australia HCLTech Full time

    Location - Sydney Number of Positions: 5 **Key Responsibilities** - System Design: Analyze user needs and software requirements to determine feasibility of design within time and cost constraints. - Project Management: Oversee the entire lifecycle of software development projects, from inception through deployment and maintenance. - Quality Assurance:...

  • Servicenow Associate Consultant

    4 months ago

    Sydney, Australia TMLabs Full time

    **ServiceNow Associate Consultant** Unlock your potential as a ServiceNow Associate Consultant at TMLabs! Imagine transforming how businesses operate, driving impactful change, and working with cutting-edge technology - all as a ServiceNow Associate Consultant at TMLabs! This isn't just a job, it's your launchpad to a fulfilling career in IT...

  • Associate Consultant

    4 months ago

    Sydney, Australia Business Sweden Business Support Office Full time

    The Sydney office is part of the EAPAC team, working closely with all the colleagues around the world and within our Industry and Service Networks. We deliver advisory and consultancy services related to commercial excellence and revenue growth across various sectors. Our consultancy scope includes for instance market entry and growth strategy, M&A, public...

  • Associate Managing Consultant, Advisors

    3 weeks ago

    Sydney, Australia Mastercard, Inc. Full time

    Associate Managing Consultant, Advisors & Consulting Services, Strategy & Transformation **Our Purpose** Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making...

  • Associate Consultant, Business Experimentation

    7 months ago

    Sydney, Australia Mastercard, Inc. Full time

    Associate Consultant, Business Experimentation **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...

  • Associate Clinical Consultant

    2 months ago

    North Ryde, Australia Johnson & Johnson Full time

    Associate Clinical Consultant - Abiomed - Great Place to Work® Certified - 2024 - Competitive salary package, flexible work practices, award winning benefits - Continuous training and development ABOUT THE COMPANY Join our mission-driven team dedicated to recovering hearts and saving lives. Your expertise will directly contribute to improving patient...

  • Associate Managing Consultant, Business

    3 weeks ago

    Sydney, Australia Mastercard, Inc. Full time

    Associate Managing Consultant, Business Experimentation/Analytics Consulting **Our Purpose** Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions...

  • Associate Strategy Consultant

    6 months ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - Become a pivotal member of a growing & highly regarded professional team - Aon will provide you a meaningful, and exciting career - Great opportunity to join a global market leader **Associate Consultant, Strategy & Technology Group (STG)** We are seeking 2 passionate Associate Consultants to join our Aon Strategy and Technology...

  • Associate Consultant

    4 months ago

    Sydney, Australia Appian Corporation Full time

    Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and...

  • Associate Consultant

    6 months ago

    Sydney, Australia OC&C Strategy Consultants Full time

    If you are an ambitious undergraduate or a professional up to three years of university, we would like you to explore our Associate Consultant (AC) - Strategy role based in our Sydney Office. We will make you an Associate Consultant and assign you to a project team right away. It will be small - way smaller than the industry average so you’ll have to pull...

  • Associate Consultant Workplace Advisory

    2 weeks ago

    Sydney, Australia Gallup Full time

    **Build your consulting career while helping organizational leaders solve their greatest challenges and seize their greatest opportunities.** As an associate consultant, you will work with high-achieving coworkers and experts to _create world-class workplaces _. Your bold thinking, effective communication, commitment to excellence and inspiring influence...

  • Associate Technology Consultant

    2 months ago

    Sydney, Australia Manhattan Associates Full time

    We create possibilities that move life and commerce forward Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place. As an Associate Technology Consultant,...

  • Salesforce Associate Functional Consultant

    6 months ago

    Sydney, Australia ProQuest Consulting Full time

    **Salesforce Associate Functional Consultant** ProQuest Consulting is a Sydney-based Summit Partner with over 15 years of experience delivering powerful multi-cloud Salesforce solutions using our own very disciplined Agile PQScrum framework. Working across various industries including Public Sector, Energy, Manufacturing and Financial Services. We are...

  • Associate Consultant

    7 months ago

    Sydney, Australia Fuse Recruitment Full time

    **Sydney NSW** **$70000 - $75000 per annum, Benefits: superannuation** **Full time** - Our client is a trusted leader in safety and risk management solutions. They are dedicated to helping organisations create safer work environments and mitigate potential risks. Their team of experts is passionate about safeguarding businesses and their employees. We are...

  • Associate Managing Consultant, Program Management

    8 months ago

    Sydney, Australia Mastercard, Inc. Full time

    Associate Managing Consultant, Program Management **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...

  • Associate Security Consultant

    2 months ago

    Sydney, Australia NCC Group Full time

    Associate Security Consultant Sydney, Australia Office based Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society safer and more secure. Our people are the ones who make that possible; a global community of talented individuals working together towards a...

  • Senior Associate

    4 weeks ago

    Sydney, New South Wales, Australia BTI Executive Search Full time

    About the Role">We are seeking an experienced consultant to join our team as a senior associate. In this role, you will work closely with our clients to understand their needs and provide expert advice to help them achieve their goals.">Salary Range">The salary for this position is estimated to be in the range of AU$90,000 to AU$120,000 per annum, depending...

  • Associate Consultant

    6 months ago

    Sydney, Australia Fuse Recruitment Full time

    **Sydney NSW** **$70000 - $75000 per annum, Benefits: superannuation** **Full time** - Our client is a trusted leader in safety and risk management solutions. They are dedicated to helping organisations create safer work environments and mitigate potential risks. Their team of experts is passionate about safeguarding businesses and their employees. We are...