Workforce Planning Manager

6 months ago

Sydney, Australia Montu Full time

**Company Description** About Montu**

Montu is Australia’s largest medical cannabis company. With operations in Australia and Europe, we take a technology-first approach to improving the medical cannabis patient experience - whether it’s by delivering best-in-class online clinical care, or through our industry-leading product lines and innovative supply chain management tools.

Montu operates a fully integrated, end-to-end ecosystem of healthcare companies that touches every part of the medical cannabis experience, from patient care through to pharmacy dispensing, clinical education, product development, wholesale distribution and more.

Recognised by the Deloitte Fast 50 as the fastest growing tech company in Australia for two years running - with revenue growth of over 26,000% and 9,000% - Montu is now the largest business of its kind outside North America.

This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane.

The Workforce Planning Manager plays a pivotal role in overseeing the workforce needs of the clinic, particularly in relation to the hiring and scheduling of doctors and nurses who conduct patient consultations. This role involves forecasting future staffing requirements, managing staff movement, and ensuring efficient hiring and onboarding processes. The manager leads a rostering or scheduling team responsible for slotting nurses and doctors into appointments with patients.

**Key Responsibilities**:
**Workforce Planning**:

- Develop and execute workforce planning strategies to meet the clinic's staffing needs
- Forecast future staffing requirements based on patient demand, staff movement, and other relevant factors
- Coordinate recruitment efforts with Talent Acquisition for doctors and nurses, factoring in timelines for interviewing, hiring, and onboarding processes
- Collaborate with Talent Acquisition and Clinical Education & Onboarding Manager to ensure a smooth hiring pipeline

**Rostering and Scheduling Management**:

- Build and lead the scheduling team responsible for assigning nurses and doctors to patient appointments
- Develop and maintain efficient scheduling processes to optimise staff utilisation and patient access to care
- Ensure accurate and timely scheduling of appointments while considering staff availability and patient preferences
- Implement systems to track and monitor appointment scheduling metrics, such as wait times and appointment utilisation

**Clinical Governance and Compliance**:

- Collaborate with clinical governance teams to ensure compliance with regulatory requirements and industry best practices

**Strategic Growth Initiatives**:

- Support strategic growth initiatives by providing insights and recommendations on workforce planning and staffing strategies
- Collaborate with cross-functional teams to identify opportunities for operational improvement and efficiency

**People Leadership**:

- Build and lead a high-performing workforce planning and scheduling team.
- Provide mentorship, coaching, and professional development opportunities to team members
- Set clear objectives and key performance indicators (KPIs) for the team and monitor performance against targets

**Qualifications** Qualifications, Skills, and Experience**:

- Bachelor's degree in business administration, human resources, healthcare management, or a related field
- Previous experience in workforce planning, recruitment, and scheduling management, preferably in a healthcare or clinical setting
- Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
- Proven leadership and management abilities, including the ability to lead and motivate a team to achieve organisational goals
- Familiarity with relevant regulatory requirements and industry best practices in workforce management and clinical governance

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**Additional Information**
You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers.

Other benefits include:

- Unlimited access to the SAGED and Greenhouse learning platforms.
- Discounts with over 450 retailers through the Merit Reward and Recognition platform.
- Competitive salary and package.
- Full time, work-from-home role.
- Access to co-working spaces in Sydney, Melbourne and Brisbane.
- Mental health support through our wellbeing platform, Unmind
- Being part of one of the fastest-growing industries in Australia while improving the lives of hundreds of thousands of patients.
- We are committed to facilitating a barrier-free recruitment process and work environment. If you requi

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