Service Coordination Officer

6 days ago

Melton, Australia Melton City Council Full time

**Full Time Permanent Position**

**Band 6 - Salary Range $92,304 - $100,516 per annum + 11% Super + ADO**

**Salary offered will depend on level of skills and experience**

**About Melton City Council**

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality — one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

**The Opportunity**

A fantastic opportunity has arisen to supervise, lead and support suitably skilled staff to perform Domestic Assistance, Personal Care Respite Care and Social Support Individual services for older adults, people with disabilities and their carers who are in receipt of Commonwealth Home Support Program (CHSP) and Home and Community Care Program for Younger People (HACC PYP).

**Key Responsibilities**
- Provide leadership, supervision, mentoring and support to a team of Community Care workers.
- Provide a leadership role inclusive of direction and promotion of the Client Connection Services, processes and outcomes and influencing effective industry practice.
- Ensure services are delivered within the Framework of Reablement and the Person-Centred Model with the objective of assisting clients to live as independently as possible for as long as possible.
- Ensure that services are provided within recognised Occupational Health and Safety standards and in accordance with the provision and spirit of the Victorian Equal Employment Opportunity Act.
- Strategically identify staffing competencies required to meet client needs and assist with recruiting and maintaining staffing levels to meet service delivery targets.

To view the **Position Description**, click **here**.

**About you**

**_ To be successful in this role you will have the following:_**
- Tertiary qualification in health, community services or disability and/or substantial experience in a similar position.
- Experience in the delivery of CHSP and HACC PYP services.
- Experience in managing, supervising support staff.
- Knowledge of the ageing process, disability across ages and related health and social factors.
- Excellent networking, time management and communication skills.
- Current valid Victorian Driver’s Licence.

**Culture and Values**

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture

**Benefits**

There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits | Melton City Council
- 13 ADO's (Accrued Day Off) per year
- 4 weeks and 2 days annual leave **(As of 1st of July 2024 will increase to 5 weeks)**:

- Flexible Working Hours
- Extensive Career Development & Leadership Programs
- 16 weeks Paid Parental Leave **(Super is paid during parental leave)**:

- 3 weeks Paid Secondary Carer Leave
- Family Room available including Breastfeeding Facilities (Melton City Council | Australian Breastfeeding Association)
- Wellbeing initiatives
- Subsidised Uniforms

**How To Apply**

If you require further information about the position, please contact** Anna Munro**, Team Leader Client Connections on **9747 7109.**

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.

**To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.**

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any COVID-19 Public Health Orders applicable to Local Government employees and Council’s COVID-19 vaccination policy which require employees to provide documentary evidence of their vaccination status before attending the workplace.

**Melton City Council is committed to being a child safe

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