Shift Replacement and On Call Coordinator

4 weeks ago


Melton, Australia Empowering Care Pty Ltd Full time

**Shift Replacement and On Call Coordinator**

**The Role**
The Shift Replacement and On Call Coordinator is an integral position playing a crucial role in supporting the service delivery team to effectively maintain well-balanced and accurate staff rosters in a timely manner.

Reporting to the Director this role will liaise with Team Leaders and act as a pivotal resource for frontline staff to ensure appropriate coverage of staffing to ensure the delivery of services across Melbourne West.

**Duties include, however are not limited to.**
- Ensuring accurate shifts are Rosters for staff and are covered across services.
- Support, Coordinators and management team with proactive and reactive staffing and capacity planning
- Communicating rosters and roster changes to relevant staff and managers
- Support recruitment by engaging with applicants regarding agreed rostering requirements within recruitment processes.
- Administer workforce planning requirements, including roster changes, leave and absence planning to ensure effective coverage of all shifts to participants and service delivery targets.
- Attending On call duties.
- Answering calls, transferring calls to correct personnel where necessary or taking messages and making sure they are passed to the appropriate employees in a timely manner.
- Logging in of all Phone Calls received

**To be successful in the position, you will have / be.**
- Rostering experience **- Essential**:

- Excellent understanding of windows and rostering platforms
- Experience working within SCHADS Awards and rostering requirements.
- Strong communication and engagement skills
- Excellent administration and attention to detail
- Agility and timely responsiveness
- End to end rostering and coordination processes
- Highly effective time management skills and exceptional attention to detail
- Previous experience in On-Call duties.
- Basic knowledge of excel software
- A passion and strong interest in the health care sector

**Benefits (not limited to)**
- Highly supportive and committed team.
- Career advancement options
- Dedicated leadership team with a commitment to make a difference.
- Flexible, family friendly workplace
- New office with great facilities and technology set up.
- Mobile provided.
- A strong team of professionals, a supported family feel service and a share work ethics.
- An innovative and progressive multidisciplinary team striving to achieve best outcomes for people.

**Above all else**:
A fun, vibrant working culture where people genuinely love their jobs, stay long in their careers and the people that interact with daily.

**HOW TO APPLY**

Pay rate will be commensurate on qualifications and experience.

**Salary**: $30.00 - $33.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday
- On call

Ability to commute/relocate:

- MELTON, VIC 3337: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Rostering: 1 year (required)

Work Location: In person

Expected Start Date: 11/09/2023



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