Enablement Manager

4 months ago

Sydney, Australia Motorola Solutions Full time

**Company Overview**:
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

**Department Overview**: Noggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system. Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations.
Sales enablement sits in the Revenue Operations team within our Business Development department, and is responsible for both sales and customer success enablement strategies and processes.
**The Enablement Manager will play a pivotal role in equipping our sales and customer success teams with the tools, resources, and strategies needed to excel. This role involves developing and implementing enablement programs, creating training materials, and optimising sales and customer success processes to enhance performance and drive revenue growth. The Enablement Manager will work closely with Sales, Customer Success, Marketing and Product teams to ensure alignment and deliver impactful solutions that meet our business objectives.

**Key Responsibilities**:

- Develop Enablement Programs: Design and implement enablement strategies and programs to enhance the effectiveness of the business development team, including training, onboarding, and continuous development. Ensure mechanisms for certification exist and are adhered to.
- Create Training Materials: Develop and maintain training content, including presentations, playbooks, and instructional materials to support sales and customer success processes and product knowledge.
- Optimise Sales Processes: Analyse and improve sales processes to increase efficiency and effectiveness, including CRM utilisation, sales workflows, and performance metrics.
- Cross-Functional Collaboration: Work closely with Sales, Customer Success, Marketing, and Product teams to align enablement strategies with business goals, ensure consistent messaging, and address any gaps or needs.
- Monitor and Measure Impact: Track and analyse the effectiveness of enablement programs and initiatives, using data to assess performance and make data-driven recommendations for improvements.
- Provide Ongoing Support: Offer ongoing support and coaching to sales teams, addressing challenges and providing resources to help them achieve their sales targets.

**Basic Requirements**:
**Education and Qualifications**
- Bachelor’s Degree: A degree in Business Administration, Sales, Marketing, Human Resources, or a related field.
- Master’s Degree (Beneficial): An MBA or a Master’s in Learning and Development, Organisational Psychology, or a related field.
- Certifications (Beneficial): Professional certifications such as Certified Professional in Learning and Performance (CPLP), Sales Enablement Certified Professional (SECP), or similar credentials.

**Experience and Skills**
- Proven experience in sales enablement, sales operations, or a related role, preferably in the SaaS or technology sector.
- Strong understanding of sales processes, CRM systems, and sales enablement tools.
- Excellent communication and presentation skills, with the ability to create engaging training content.
- Strong analytical skills with experience in tracking and measuring program effectiveness.
- Ability to collaborate effectively across teams and influence stakeholders.

**Personal Attributes**

You’re a strategic thinker with strong communication skills, adept at developing and executing initiatives that align with business goals. You are adaptable, analytical, and collaborative, and work well with cross-functional teams. You have strong problem-solving abilities, technical proficiency, and a customer-centric attitude. You have a results-oriented mindset.

**Inclusion and Diversity**

**Travel Requirements**: None
***Relocation Provided**: None
***Position Type**: Experienced

**Referral Payment Plan**: No

**_ EEO Statement_**

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender

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