Sales Enablement Manager

2 weeks ago

Sydney, Australia Motorola Solutions Full time

Job Description

The Enablement Manager will play a pivotal role in equipping our sales and customer success teams with the tools, resources, and strategies needed to excel. This role involves developing and implementing enablement programs, creating training materials, and optimising sales and customer success processes to enhance performance and drive revenue growth. The Enablement Manager will work closely with Sales, Customer Success, Marketing and Product teams to ensure alignment and deliver impactful solutions that meet our business objectives.

Key Responsibilities:

Develop Enablement Programs: Design and implement enablement strategies and programs to enhance the effectiveness of the business development team, including training, onboarding, and continuous development. Ensure mechanisms for certification exist and are adhered to. 

Create Training Materials: Develop and maintain training content, including presentations, playbooks, and instructional materials to support sales and customer success processes and product knowledge.

Optimise Sales Processes: Analyse and improve sales processes to increase efficiency and effectiveness, including CRM utilisation, sales workflows, and performance metrics.

Maintain Process Documentation: Develop and update comprehensive documentation for sales processes, ensuring all changes are accurately captured. Align training materials with the latest process updates to maintain consistency and effectiveness.

Cross-Functional Collaboration: Work closely with Sales, Customer Success, Marketing, and Product teams to align enablement strategies with business goals, ensure consistent messaging, and address any gaps or needs.

Monitor and Measure Impact: Track and analyse the effectiveness of enablement programs and initiatives, using data to assess performance and make data-driven recommendations for improvements.

Embed KPIs: Develop standardised KPIs and reporting frameworks, ensuring their seamless adoption and consistent use within a structured and well-defined sales rhythm.

Provide Ongoing Support: Offer ongoing support and coaching to sales teams, addressing challenges and providing resources to help them achieve their sales targets.

Data Quality: Establish and enforce standards for consistent data capture, ensuring accuracy, completeness, and reliability of data across all systems


Basic Requirements

Education and Qualifications

Bachelor’s Degree: A degree in Business Administration, Sales, Marketing, Human Resources, or a related field.

Master’s Degree (Beneficial): An MBA or a Master’s in Learning and Development, Organisational Psychology, or a related field.

Certifications (Beneficial): Professional certifications such as Certified Professional in Learning and Performance (CPLP), Sales Enablement Certified Professional (SECP), or similar credentials.

Experience and Skills

Proven experience in sales enablement, sales operations, or a related role, preferably in the SaaS or technology sector.

Strong understanding of sales processes, CRM systems, and sales enablement tools.

Excellent communication and presentation skills, with the ability to create engaging training content.

Strong analytical skills with experience in tracking and measuring program effectiveness.

Ability to collaborate effectively across teams and influence stakeholders.

Personal Attributes

You’re a strategic thinker with strong communication skills, adept at developing and executing initiatives that align with business goals. You are adaptable, analytical, and collaborative, and work well with cross-functional teams. You have strong problem-solving abilities, technical proficiency, and a customer-centric attitude. You have a results-oriented mindset.

Inclusion and Diversity

Motorola Solutions embraces a diverse pool of candidates in its recruitment activities. We consider all qualified applicants and do not discriminate based on age, gender identity, biological sex, sexual orientation, intersex status, race, national or ethnic origin, religion, disabilities or health conditions, marital or family status and other areas of potential difference.


Travel Requirements

None


Relocation Provided

None


Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email

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