Facility and Administration Officer

3 weeks ago

Craigieburn, Australia Hume City Council Full time

** Permanent Full-time**:

- ** $73,776.74 per annum plus Superannuation**:

- **Join the City Lifestyle team.**

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

To provide high level general office administration to support the Venue Leader Craigieburn.

**What you’ll be doing**:

- To provide high level of customer service to members of the public and internal customers in a timely, professional, and effective manner in accordance with agreed performance standards and service expectations.
- To contribute to the provision of high-quality functions, conferences, learning, cultural and education activities at various venues and facilities across the Hume municipality.
- Manage appropriate systems to ensure effective and efficient day-to-day administration including general correspondence, purchasing, document management, collation of data and reports.
- Create, monitor and/or maintain accounts for various contractors and suppliers as per operational requirements.
- Ensure effective and efficient day-to-day operation of the Hume Global Learning Centre (HGLC) as per the Venue Operations Manual.
- Ensure the HGLC and the community facilities within the Craigieburn catchment are maintained and well presented to a high standard and any maintenance or cleaning issues are dealt with promptly through liaison with the Council’s Building Maintenance Team.

**The skills and experience you’ll bring to the role**:

- Knowledge and/or proficiency in the use of booking and administration systems within a community setting.
- Commitment to quality customer service provision and the ability to follow through all enquiries effectively and efficiently.
- Ability to work as a member of a team committed to providing efficient and quality customer service.
- Excellent verbal and written communication skills and demonstrated ability to gain cooperation and assistance from customers and colleagues, with a broad range of people from diverse backgrounds and cultures.
- Demonstrated competency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and proficiency in keyboard usage along with accomplished grammar and spelling.

**Required Certifications & Qualifications**:

- A nationally recognised Certificate in a related discipline (Administration or Customer Service) or relevant experience.
- Current driver’s license

**Why Hume City Council?**

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:
**We’re better, every day**: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

**We’re in it together**: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

**We show up**: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

**All for Hume**: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

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