Ndis Administrator

At Capability Care, we are driven by a vision to be a transformative force, fostering a community everyone is encouraged, motivated, and empowered, irrespective of background.

Through a person-centered approach, we strive for inclusivity, transparency, and enriched lives.

Role Overview

Capability Care Team is growing, and we are currently seeking a dynamic individual to join our team as an administrator and lead support for our team leaders/reception.

In this multifaceted role, you will be responsible for day-to-day administration tasks while also serving as the primary point of contact for participant and support worker inquiries.

Additionally, you will contribute to reception tasks to ensure a seamless and supportive experience for all.

This hands-on position is ideal for someone who is passionate about delivering exceptional service, possesses strong organisational skills, and can thrive under pressure while maintaining positive and clear communication.

Key Responsibilities

• Manage daytoday administration tasks with a focus on efficiency and accuracy.
• Act as the primary point of contact for participant and support worker inquiries.
• Contribute to reception duties to ensure a welcoming environment.
• Priorities and manage a diverse range of tasks under pressure.
• Demonstrate exceptional interpersonal, oral, and written communication skills.
• Collaborate effectively with colleagues, fostering positive working relationships.
• Work closely with senior management to support overall organisational goals.
• Provide insightful reporting by data to highlight progress, trends, and potential risks.

Qualifications:

• Working with Children Check
• NDIS Worker Screening Check
• First Aid and CPR Certification
• Vehicle Registration
• Comprehensive Insurance
• Covid19 Vaccination Certificate
• Certificate III in Administration or Business is desired but not a requirement.

Skills

• Demonstrated experience working in the NDIS space and having direct contact with stakeholders
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent interpersonal, oral, and written communication skills.
• Proactive and selfmotivated, with a keen attention to detail.
• Ability to think on your feet, navigate challenging discussions, and inspire confidence.
• Demonstrated ability to cultivate and maintain collaborative working relationships.
• Proficiency in delivering insightful reports based on data analysis.
• Brevity software experience

What We Offer

• Opportunities for professional development, training, and study assistance.
• A supportive and inclusive environment that encourages you to be yourself and bring your ideas to life.
• An allencompassing and diverse workplace culture where everyone feels valued.

Join us at Capability Care and be part of a team dedicated to making a positive impact in the lives of individuals with disabilities.

Job Type:
Casual

Salary:
$ $33.00 per hour

Expected hours:
per week

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Christmas bonus

Experience:

• MS Office: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Authorisation:

• Australia (preferred)

Ability to Commute:

• Craigieburn, VIC 3064 (required)

Ability to Relocate:

• Craigieburn, VIC 3064: Relocate before starting work (required)

Work Location:
In person

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