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Customer Service Officer

1 month ago

Canning Vale, Australia Beaumont Tiles Full time

**Enjoy your career with Beaumont Tiles**
- **
Join the tile industry leader within the Wesfarmers/ Bunnings group**:

- ** National Market leader. Be part of our growth**:

- ** Be an integral part of a dynamic, supportive, and successful team**:

- ** Permanent full-time opportunity**

**THE ROLE**
This is an exciting opportunity for a results-oriented person with well-developed communication skills to become a vital part of Australia's leading Tile & Bathroom ware group.

As the Customer Service Officer within our Trade Team, it will be your role to service our clients with day-to-day planning and enquiries. You will support our Residential and Commercial Sales team by providing accurate and timely administrative support, whilst always maintaining a calm and friendly demeanor.

Led by the Residential and Commercial Sales Manager, and as part of a team of passionate sales professionals, you will present yourself with positivity and energy. Your drive and motivation to succeed will see you constantly developing your industry knowledge so that you are a true expert in your field.

Your day-to-day tasks will include, but not be limited to:

- Data entry and data maintenance
- Preparation and coordination of building projects to be estimated
- Placing orders in an accurate and timely manner
- Problem solving/troubleshooting
- Complaint handling
- Relationship management with customers, suppliers, and team members within Beaumont Tiles

**FOR YOU**

The challenge for you is to bring positivity and energy to the team, be motivated to succeed, and constantly develop your industry knowledge so that you are a true expert in your field.

Your infectious passion for sales and service will naturally generate demand, interest, and excitement for Beaumont’s customers and inspire them with an outstanding “experience” every time.

To be successful in this dynamic role, you will need to bring:

- An aptitude for administration and organisation
- Excellent MS Office skills
- A passion for providing outstanding customer service
- Outstanding communication both face-to-face and over the phone
- High levels of accuracy with good attention to detail
- Reliability and the ability to remain calm under pressure
- A desire for personal growth and achievement
- Technology savvy

**OUR CULTURE**
At Beaumont Tiles, we believe that creating a culture of belonging and inclusivity is crucial to our success, and we strive to reflect the diversity of our local communities in our workforce. At the same time, we recognise that people are more than their roles and titles. We want everyone to feel included, secure to explore areas they feel passionate about, and empowered to develop their full potential.

**THE PERKS**
- Be part of a market leader and nationally recognised company
- Attractive remuneration packages with incentives
- Employee assistance program (EAP)
- Training and development opportunities
- Exclusive employee discounts
- Fun and collaborative work environment

**ABOUT US**

**HOW TO APPLY**
If you are looking for the next step in your Sales career, this is a great opportunity for you to make your mark and further develop your career with a growing and successful company. If you want to join a great team, click** 'Apply' **now

**Enjoy your work with Beaumont Tiles