
Customer Service Centre Officer
7 days ago
**Innovator and leader in Australian retailing & manufacturing**:
- ** Benefit from ongoing Stratco training & support**:
- ** Full time opportunity | Development & growth**
**ABOUT STRATCO**
Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.
**THE OPPORTUNITY**
An exciting opportunity has become available for a **Customer Service Centre Officer** based in **Canning Vale.**This position involves working as part of our collaborative Customer Service Centre team - reporting to the Customer Service Centre Manager.
This is a great opportunity for a flexible and customer-focused person to become an integral part of our growing national and international company.
**RESPONSIBILITIES**
- Telephone customer service and sales
- Providing exceptional customer service
- Keying of orders
- Liaison with manufacturing, retail and despatch teams
- Regular communication and interaction with store managers
**ABOUT YOU**
- Previous experience in customer service or internal sales
- Excellent data entry skills
- Strong customer focus with an eye for detail and a sense of urgency to achieve results
- Highly developed interpersonal and communication skills
- Ability to work in a fast-paced sales environment
- Previous experience in a busy Call Centre would be very favourably looked upon
- Flexibility to work alternate weekends (Saturdays/Sundays) which will include weekend loadings/penalty rates
**REWARDS & BENEFITS**
Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme
**OUR EVP**
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.
At Stratco, Safety is paramount, and we take every measure to ensure our team members** ‘Return Home Safe’.**
**APPLICATION PROCESS**
If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.
-
Customer Service Officers
1 week ago
Canning Vale, Australia Mobilize Labour Solutions Full time**Mobilize** was born from the philosophy of "Connecting Good People". Whether you are looking to secure your next permanent, contract or casual position, or a client who is searching for your next hire, Mobilize want to partner with good people - customers, clients and suppliers alike to make meaningful connections. **Mobilize** are seeking multiple...
-
Customer Service Officer
2 weeks ago
Canning Vale, Australia New Start Full timeWe are looking for a **Customer Service Officer** to join our team in **Canning Vale WA.** **Your new role** In your new role as Customer Service Officer, your function will be to: - Answer a high volume of inbound calls and effectively provide resolution, guidance and high-level customer service - Assist members of the public professionally and...
-
Customer Service Centre
7 days ago
Canning Vale, Australia Stratco Full time**Join an innovator & **recognised** **leader in Australian retailing & manufacturing**: - ** Benefit from Stratco training & support to ensure your success**: - ** Full time opportunity with a **competitive** remuneration package** With over 70 years' experience in the building and home renovation markets, **Stratco** has become one of the largest...
-
Customer Service
2 weeks ago
Canning Vale, Australia New Start Australia Full time**Customer Service / Administration** - Monday to Friday - Full time hours (8 hours shifts between 7am and 7pm) Our Client is Australia’s leading supplier of industrial and safety products. Right now they are looking for experienced **Customer Service / Administrators** to join their friendly team based at Canning Vale, WA. **About you**: - Experience...
-
Customer Service Consultant
2 weeks ago
Canning Vale, Australia New Start Australia Full time**Customer Service Consultants to Start Immediately** - Monday to Friday - Overtime penalties Our Client is Australia’s leading supplier of industrial and safety products. Right now they are looking for experienced **Customer Service Consultants** to join their friendly team based at Canning Vale, WA. **About you**: - Experience in a Customer Service /...
-
Service Centre Manager
7 days ago
Canning Vale, Australia Royal Automobile Club of WA Full timeRAC Auto Services has an opportunity for a Centre Service Manager with experience in the automotive industry to join the Auto Services Team in Canning Vale. - Reporting to the Operations Manager - Auto Services, you will lead and support the team through daily operations to deliver quality services and repairs to members and motorists. - What can we offer...
-
Customer Service Officer
1 week ago
Canning Vale, Australia Elgas LIMITED Full timeElgas LIMITED **Customer Service Officer** Canningvale (WA), Australia | req9248 **What you will enjoy doing** - You will manage all administrative aspects of customer transactions, including but not limited to; filing, updating records, banking, correspondence, price adjustments and reconciling stock transactions - You will be the main point of contact...
-
Client Services Officer
2 weeks ago
Canning Vale, Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers and...
-
Client Services Officer
2 weeks ago
Canning Vale, Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join our team of client services officers and...
-
Customer Service Officer
6 days ago
Canning Vale, Australia New Start Full time**Join an iconic business, leaders in industrial & safety supplies**: - **Great employee benefits with ongoing training & career development**: - **Monday to Friday full-time role, with a friendly & supportive team in Perth WA** We have an exciting opportunity for a **Customer Service Consultant** to work at our site located in **Canning Vale WA** **This...