Customer Service Officer

7 months ago

Canning Vale, Australia Hydraulink Fluid Connectors Ltd Full time

**Description**:
About the role

We are on the lookout for a Customer Service superstar to join our friendly team

Hydraulink is not your average company..and this is not your routine customer service job You will get the opportunity to learn all about our business and get a great grounding in hydraulics.

You also get the chance to start a learning pathway that can provide you with great training and loads of opportunities to progress your career - think Mobile Service Technician or Area Sales Manager. Don't limit your career options - because we don't

Your job will be to help the team ensure the best possible flow of product from Inwards Goods to Dispatch. Our goal is to make sure the right product is in the right place at the right time, every time.

Why join Hydraulink? Check out what our team have to say about us
- Hydraulink values employees, we are not just a number
- Great culture (family) - supportive colleagues and working environment
- National brand - better than single independents
- Good career progression, Hydraulink promotes from within

**What we offer**:

- Career progression - don’t limit your career (because we don’t)
- Full training
- A fun, supportive team of people

**You will get to**:

- Answer incoming calls promptly and respond to customer enquiries
- Provide customer with accurate information
- Process sales orders into Pronto
- Generate quotes as requested
- Manage customer expectations with lead times and delays or problems with their orders

This is a great place to start your career with Hydraulink You will get to join a highly motivated, helpful and super friendly team and have the opportunity to learn different roles.

About the person

Previous customer service or purchasing experience would be very useful but more important is to be enthusiastic, have a can-do attitude and a great team player. If you have a great attitude and a desire to learn then we can train you

**Ideally, we are looking for someone with**:

- Excellent communication skills
- High attention to detail
- Ability to work autonomously and as part of a effective team
- Ability to complete tasks accurately and efficiently
- Be able to work well under pressure and meet deadlines
- Experience with Pronto highly regarded

About the company

At Hydraulink we like to keep things moving, it's in our DNA. After all we are a leading multinational hose and fittings brand with a huge network in Australia, New Zealand and Asia Pacific.

Hydraulink is a stable company, proven by over 75 years of success. We are essential services and promote work/life balance.

We are constantly looking at what's next to drive the future for us, and to deliver for our customers. This is where you come in.

Applicants MUST HAVE Residency or valid working rights as well as a current driver's license. A pre-employment medical (including drug & alcohol screen) may form part of our recruitment process.

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