Customer Service Officer

7 months ago

Canning Vale, Australia Beaumont Tiles Full time

**Enjoy your career with Beaumont Tiles**
- Are you passionate about delivering exceptional customer experiences?
- Do you thrive in a dynamic and supportive environment?
- Permanent full-time opportunity, located in Perth

Beaumont Tiles, Australia's leading Tile & Bathroom ware group, is looking for a Customer Service Officer to be a vital part of our Trade Team. Enjoy a permanent full-time opportunity with a market leader and be part of a growing and successful company within the Wesfarmers/Bunnings group.

**THE ROLE**

As a Customer Service Officer, you'll play a crucial role in servicing our clients, providing day-to-day planning and inquiries support for our Residential and Commercial Sales team. Your responsibilities will include data entry, project coordination, order placement, problem-solving, and maintaining positive relationships with customers, suppliers, and team members.

**What We're Looking For**:

- Strong aptitude for administration and organisation
- Excellent MS Office skills
- Passion for providing outstanding customer service
- Exceptional communication skills, both face-to-face and over the phone
- High attention to detail and accuracy
- Ability to remain calm under pressure
- Tech-savvy and eager for personal growth

**FOR YOU**

The challenge for you is to bring positivity and energy to the team, be motivated to succeed, and constantly develop your industry knowledge so that you are a true expert in your field.

Your infectious passion for sales and service will naturally generate demand, interest, and excitement for Beaumont’s customers and inspire them with an outstanding “experience” every time.

To be successful in this dynamic role, you will need to bring:

- An aptitude for administration and organisation
- Excellent MS Office skills
- A passion for providing outstanding customer service
- Outstanding communication both face-to-face and over the phone
- High levels of accuracy with good attention to detail
- Reliability and the ability to remain calm under pressure
- A desire for personal growth and achievement
- Technology savvy

Your impact...

Bring positivity, energy, and motivation to the team. Your infectious passion for sales and service will generate demand, interest, and excitement for Beaumont's customers, creating an outstanding "experience" every time.

**OUR CULTURE**
At Beaumont Tiles, we believe that creating a culture of belonging and inclusivity is crucial to our success, and we strive to reflect the diversity of our local communities in our workforce. At the same time, we recognise that people are more than their roles and titles. We want everyone to feel included, secure to explore areas they feel passionate about, and empowered to develop their full potential.

**THE PERKS**
- Be part of a market leader and nationally recognised company
- Attractive remuneration packages with incentives
- Employee assistance program (EAP)
- Training and development opportunities
- Exclusive employee discounts
- Fun and collaborative work environment

**ABOUT US**

**HOW TO APPLY**
If you are ready for the next step in your customer service career and want to make a mark with a growing and successful company, click '**Apply**' now

**Enjoy your work with Beaumont Tiles

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