Customer Support and Delivery Officer

2 weeks ago


Adelaide Region SA, Australia HAYS Full time

A well-reputed company is seeking an enthusiastic Customer Support and Delivery Administrator to join them.

**Your new company**
This company is a manufacturer of precision-engineered Australian-made, steel framing products that are used by leading residential home builders across multiple states and territories.

**Your new role**
Your new role Reporting to the Customer Support Manager, you will be responsible for administering functions of the end to end project lifecycle to ensure compliant project delivery to Company promises and client expectations. Some of your responsibilities will include;
- Provide material take-offs and estimate to manufacturing workgroups
- Analyse and use data for continuous improvement initiatives
- Prioritise and schedule projects for fabrication and site installation in accordance with client schedules, business capabilities and operation demand
- Log and action client feedback, provide resolutions and outcomes within service response times
- Advise management on matters requiring escalation
- Action and/or implement any reasonable directions of Management

**What you'll need to succeed**
You will require the following skills and attributes to be successful in this role.
- Previous experience in a customer service and administration role
- Experience within the building or construction industry within customer service is highly desired
- Knowledge of D365 is highly desirable
- Strong written and verbal communication skills
- Exceptional attention to detail
- Demonstrated the ability to multitask and handle a challenging role
- Demonstrated the ability to work in a team while also being able to work autonomously

**What you'll get in return**
A fulltime 6-months temporary contract where you will be working in an office located in the Edinburgh North. Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online timesheet submission and approval
- No hidden fees or costs for our services
- Regular contact with local Adelaide consultants throughout the duration of your assignment

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2709722



  • Adelaide Region SA, Australia HAYS Full time

    Contract opportunity for a passionate and driven IT Customer Support Officer for an initial 3-month contract **Your new company** *** This well-regarded SA government department based in the Adelaide CBD, is continuing to experience growth, and is looking to add to their progressive team. They are currently dealing with high demand in their service desk and...


  • Adelaide Region SA, Australia PERSOLKELLY Full time

    PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options. **PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946;...


  • Adelaide Region SA, Australia HAYS Full time

    2-month contract opportunity for an IT Customer Support Officer **Your new company** A great contract opportunity is available for a passionate and driven IT Customer Support Officer for an initial 2-month contract **Your new role** - Provide professional, responsive, timely and effective assistance to customers in accordance with established Service...


  • Adelaide Region SA, Australia Department of Employment and Workplace Relations Full time

    APS Level 3 - Adelaide, SA; Brisbane, QLD; Canberra, ACT; Newcastle, NSW; Perth, WA; Tonwnsville, QLD - $69,863 - $72,767 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals...


  • Adelaide Region SA, Australia EML Full time

    **Customer Support Officer**: SA - Adelaide Workers Compensation Full Time - **Utilise your industry knowledge in workers compensation**: - **Provide clients and intermediaries with a high level of customer service**: - **Work for an organisation that celebrates success with reward and recognition** EML is a leading **Workers Compensation** and **Personal...


  • Adelaide Region SA, Australia EML Full time

    **Customer Support Officer**: SA - Adelaide Workers Compensation Full Time - **Bring your high attention to detail and excellent data entry skills**: - **Enter important data into the system while working with key stakeholders**: - **Work for an organisation that celebrates success with reward and recognition** EML is a leading **Workers Compensation**...

  • Assistant Director

    18 hours ago


    Adelaide Region SA, Australia Fair Work Ombudsman Full time

    Ongoing Executive Level 1 opportunity - Position available in Adelaide or Perth We are seeking an Assistant Director - Customer Service Delivery to manage our Perth and Adelaide sites within the Customer Services Branch. Full-time and part-time hours are available. Successful applicants will be required to work part of the week out of one of the advertised...


  • Adelaide Region SA, Australia Entree Recruitment Full time

    **Full-time 12-month contract | Located in the Adelaide CBD | $70,000 + super** - ** Provide exceptional customer service and build relationships** - ** Fast-paced, supportive working environment** **About the Company** As a significant employer in South Australia, our client is a diverse member-based association that positively impacts the lives of its...


  • Adelaide Region SA, Australia HAYS Full time

    If you’re looking for a service driven career full of excitement and opportunity, this is the role for you! **Your new company** Recognised for being the leader in their class for their customer experience, this respected banking institution’s focus is on innovation and the community. They are one team, with the same mission - to be one of the...


  • Adelaide Region SA, Australia Skylight Mental Health Full time

    **Customer Relations Officer**: **Position open until filled** - Job DescriptionSkylight is looking to recruit a Customer Relations Officer; the position can be ongoing or casual arrangement. You must be available Monday to Friday 12pm - 5pm. The role is classified as SCHADS Level 2.4 and 06-08fte. **Company Overview** Skylight Programs deliver a range of...


  • Adelaide Region SA, Australia Hudson Australia Full time

    **About the role**: - ASO3 Customer Service Officer - 11 openings - Immediate start for initial 3-month contract - possibility of extension - Adelaide CBD location - office based position - Full time role - rostered shift between 8:00 am to 6:00 pm - $33 per hour + Super **About the team**: The People Support Unit is the first point of contact for...

  • Support Officer

    3 weeks ago


    Adelaide Region SA, Australia Bendigo & Adelaide Bank Full time

    About the role Based at any of our Adelaide Head Office location, this permanent, full time Support Officer Role reports to the Team Manager Interstate Funding with key responsibilities relating to the accurate processing of finance settlements with stakeholders (which solicitors, other financial institutions, agents etc.) You will also care for funding and...


  • Adelaide Region SA, Australia Talent International Full time

    **Job Details**: **Location** Adelaide **Salary** Negotiable **Job Type** Full Time **Ref** BBBH101087_1682056827 **Contact** Taliya Pagnozzi **Posted** about 1 hour ago - **ASAP starts**: - ** Multiple Project Officer roles**: - ** Contract positions** Our clients are currently seeking multiple Project Officers for contract roles to start...

  • Ict Support Officer

    18 hours ago


    Adelaide Region SA, Australia HAYS Full time

    A 6-month contract for an ICT Support Officer role for a SA Government department based in Adelaide. **Your new company** This SA Government Department is based in Adelaide and they are in the lookout for ICT Support officer to join their team at multiple sites at surrounding suburbs of Adelaide. **Your new role** Reporting to the Senior ICT Support...


  • Adelaide Region SA, Australia HAYS Full time

    A well-reputed company is seeking a casual Customer Service Officer to join their team **Your new company** This company is a dynamic and fast-paced organisation that specialises in manufacturing innovative products for domestic customers They believe in working along with clients to give their homes a complete makeover as required. **Your new...


  • Adelaide Region SA, Australia HAYS Full time

    A federal Government Department is seeking Multiple Customer Service experts **Your new company** This Federal Government Department are seeking Multiple Customer Service experts to join them for an initial engagement of 12 months with potential for further extensions. **Your new role** **What you'll need to succeed** - Previous experience working within...


  • Adelaide Region SA, Australia HAYS Full time

    A contract with a reputed government department based in the Adelaide CBD with potential to become permanent **Your new company** This SA Government Department is based in the Adelaide and they are in the lookout for an Information Management Support Officer to join their team. **Your new role** The information management support officer performs a...


  • Adelaide Region SA, Australia Sika Corporation Full time

    Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 300 factories with over 25,000 employees & an expanding team across...


  • Adelaide Region SA, Australia BGIS Full time

    **BGIS **is experiencing strong company growth and requires a **Customer Service Officer **to join our existing team. **The Role** The responsibilities of the **Customer Service Officer **include: - Answer incoming calls from clients; - Answer inquiries; - Lodging work requests using the nominated CMMS; - Handle complaints; - Data entry - Interpret and...


  • Adelaide Region SA, Australia Qantas Airways Limited Full time

    The Jetstar team at Adelaide Airport are seeking expressions of interest from customer service superstars who are interested in joining our team at the Adelaide Domestic Terminal. The roles offered are Customer Service Officers and Cabin Baggage Officers. If you’ve ever thought about a career in aviation — now is the perfect time to take off with...