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Operations Support Officer

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Parramatta, Australia SSI Full time

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
About You
The Operational Support Officer for Humanitarian Settlement Program (HSP) & Settlement Services (SETS) will provide high-quality operational and administrative services to support the Head of HSP and SETS and their respective leadership teams.

**Responsibilities**:

- Assessing and prioritising requests to facilitate the optimal use of the executive’s time.
- Coordinate media and speaking engagements by managing inquiries, and invitations and liaising with Marketing and Communications staff to prioritise opportunities and make recommendations to the Head of HSP and head of SETS
- Draft and prepare correspondence, collate relevant reports, papers and materials, prepare high-level PowerPoint presentations, and speeches and undertake research to support meetings and speaking engagements.
- Gather, collate and provide background information to the Heads of to support informed decision-making and planning.

Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.
Essential Criteria
- Qualifications in business administration or a related discipline.
- Minimum 5 years’ experience in a personal or executive assistant role working directly with a senior manager.
- Excellent time management and organisational skills
- Demonstrated ability to manage up
- Project management experience
- Excellent verbal communication and highly developed interpersonal skills and diplomacy
- High-level customer service and attention to detail
- High-level written communication skills

About Us
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
- Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities

About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Our Commitment to Diversity
To Apply
Applications close Wednesday 5th February 2025
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.