Transport Allocator

7 months ago

Altona, Australia Winning Services Full time

**Company Description**
The Winning Group isn't just a retail business as you might know us; we are a leading technology and logistics company and a premium retailer. We are a multi-award winning fourth generation Australian family owned business, whose entities include Winning Appliances, Appliances Online, Winning Services, Home Clearance and Rogerseller.

Reporting into the Transport Manager, the Transport Allocator is responsible for daily delivery allocation. This consists of building runs for the delivery team to complete which will need to be delivered to customers’ premises in a timely manner. The Transport Allocator will operate with a continual focus on Safety, Service, Cost and Team. The Transport Allocator will operate and align with company values.

**Position Responsibilities**
- Foster relationships with internal and external stakeholders.
- Collaborate effectively within the team.
- Drive Continuous Improvement initiatives.
- Maintain office cleanliness and high standards.
- Enhance customer satisfaction (NPS).
- Provide regular reports.
- Optimise Transport operations and reduce costs.
- Manage daily overtime expenses.
- Support cross-functional tasks as needed.
- Promptly report incidents, injuries, near misses, and hazards to Transport Manager.
- Comply with safety protocols and training.
- Adhere to WH&S policies.
- Oversee on-site adherence to Safe Working Practices (SWPs) per National Safety Plan.
- Prioritise Driver Safety and Chain of Responsibility.

**Qualifications**
- 2+ years of experience in transport and logistics.
- Previous experience in allocation is desirable but not mandatory.
- Proficient in managing Chain of Responsibility compliance.
- Strong focus on safety, including expertise in safe manual handling.
- Effective written and verbal communication skills.
- Ability to solve problems efficiently.
- Driven by results and targets, with a proactive attitude.
- Intermediate computer literacy, including proficiency in Google Suite, Microsoft Office, and large ERP/WMS/TMS systems.
- Tertiary qualifications in Transport, Logistics, or Supply Chain are preferred but not required.
- Experience with appliances, furniture, or large bulky items is advantageous but not necessary.
- Meticulous attention to detail.
- Capable of multitasking effectively.
- A strong team player.
- Comfortable with and adaptable to change.

**Key Position Outputs**
- Meet LTI and MTI safety targets
- Meet NPS targets
- Meet cost targets in line with company policy and process
- Meet customer service targets in line with company policy and process

**Additional Information**
- Exciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team
- Our in-house Training Academy provides ongoing training and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge. We also conduct annual growth and development reviews for all our team members.
- Enjoy generous discounts on our white goods and homewares range, which features cutting-edge brands from the world's industry leaders.
- Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.

**Culture**

At Winning, we take immense pride in creating an environment where you can truly flourish. Our culture is more than just words on a page; it's the heart and soul of everything we do. We value open communication, collaboration, and diversity. We embrace the unique perspectives and backgrounds that each team member brings because we believe it's the key to our success.

We also understand the importance of work-life balance in fostering happiness and productivity. That's why we prioritise it, ensuring you have the flexibility to thrive both personally and professionally. We're not just interested in your present success; we're invested in your future growth. With a commitment to continuous learning and development, we provide the tools and opportunities for you to reach new heights.

In the spirit of reconciliation, Winning Group acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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