Comparison Coach

5 months ago

Melbourne, Australia iSelect Full time

Comparison Coach

**About us**:
At iSelect, we're passionate about helping Australians reduce their household bills and save money, time and effort. We are Australia's go-to destination for comparison across insurance, utilities and personal finance products made available from our range of providers. We compare from a wide range of Australia's leading brands and our highly trained consultants help customers compare, select and save.

**What you do**:
As a pivotal member reporting directly to the Learning and Development Manager, you'll play a key role in shaping the journey of our newest recruits. Your responsibilities will include guiding them through our comprehensive onboarding program, where you'll impart essential skills in contact center sales and customer service. Additionally, you'll provide hands-on leadership, directly managing their progress and development. Join us and be part of shaping the future of our talent pool

Here are some examples of the tasks you would be asked to do
- Provide expertise and support to the training facilitator during onboarding for our new comparison experts.
- In partnership with the facilitator and Team Leder identify gaps in knowledge, provide recommendations, and develop solutions, to align with the learning needs.
- Maintain accurate records of coaching sessions, training materials, and generate reports to track progress and measure the effectiveness of coaching initiatives.
- Monitor and evaluate calls and performance metrics to identify areas for improvement among comparison experts.
- Design, develop, and implement comprehensive training programs that cover various aspects of the sales process, including product knowledge, system navigation, sales techniques, objection handling, and closing strategies for our existing Comparison Experts.
- In partnership with the Learning and Development Lead, identify process gaps and inefficiencies in the sales cycle and suggest improvements to enhance overall performance and productivity.

**About you**
- Are you the guru when it comes to training and coaching sales teams to success? We want someone with a solid track record in elevating sales performance through effective training and coaching strategies.
- Are you the type of person who lights up when you see others succeed? We're looking for someone who thrives on coaching, someone who knows how to inspire and empower individuals to unlock their greatest strengths and achieve their goals.
- Do you speak the language of sales fluently? We need someone who not only understands sales processes and methodologies but also knows how to measure and improve sales performance.
- Have you cut your teeth in the Contact Centre world? We're looking for someone with firsthand experience in this fast-paced environment, who understands the unique challenges and opportunities it presents.
- We need a relationship builder extraordinaire who can collaborate effectively with stakeholders to achieve common goals.
- Do you have the credentials to back up your expertise? While not mandatory, certification in coaching, training, or sales would definitely catch our eye.
- Are you a master at identifying training needs and designing effective solutions? If you have a knack for conducting thorough training needs analysis from start to finish, we want to hear from you.

**What's in it for you**:

- **An Ace Team** - A highly supportive and collaborative People and Culture team
- **Hybrid Working -** the ability to work from home and the office
- **Professional Development - **We also encourage ongoing learning and development with free access to the full Linkedin Learning Library
- **Recharge Days -** For the times when you just need to take a break, we offer three extra days to use at your discretion (yes, in addition to your 20 days Annual Leave)
- **Salary packaging -** we can help you to maximise your salary with options such as novated leasing.
- **Annual iStar trip -** We love to reward and recognize our employees, whether you've gone above and beyond or consistently upheld our Values of 'Being Brave', 'Keeping it real', 'Celebrate' and 'Have Heart' Last year our award winners went to Thailand
- **Income Protection Insurance -** a monthly income replacement benefit (after a waiting period) if you are medically certified as unable to work due to an injury or illness that is not work-related.
- **Paid Parental Leave** (for both primary & secondary caregiver) and a Return to Work Bonus for when you're ready to come back.
- **Wellbeing Centre -** Our online platform which provides education, support and tools to help you live a healthier and happier life - find online yoga, cardio & boxing classes, healthy recipes and meditation & mindfulness tools.
- **Employee Assistance Program -** Free access to qualified psychologists and coaches who can assist you with the demands of work and home life.
- **Rewards Platform - **A simple way of saving money for you and your family by offering you instant

  • Comparison Expert

    5 months ago

    Melbourne, Australia iSelect Full time

    Comparison Expert - Health - July **About us**: At iSelect, we're passionate about making Australians' lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier - giving our customers back precious time so they can do more of what they...

  • Full Stack Java Developer

    1 month ago

    Melbourne, Victoria, Australia ISelect Full time

    About Us:i Select is a leading comparison and purchasing platform that helps Australians save time, money, and effort. With over 20 years of experience, we provide a one-stop destination for comparison and purchasing across insurance, utilities, and personal finance products.What We Do:We compare a wide range of brands and our trained comparison experts help...

  • Sales Consultant

    1 month ago

    Melbourne, Australia iSelect Full time

    Sales Consultant - Utilities Insurance **Generous commission & incentives available for our Comparison Experts. Amazing OTE earning capabilities for those that thrive in a sales environment.** Join our high-performing Utilities team as a **Comparison Expert**. Curate top deals, drive sales, and offer advice on bill comparisons in Australia. With...

  • Sales Consultant

    2 months ago

    Melbourne, Australia iSelect Full time

    Sales Consultant - Health Insurance **Unlock your potential: Become a Comparison Expert offering growth and generous commission incentives.** Join our high-performing Health Insurance team as a **Comparison Expert**. Curate top deals, drive sales, and offer advice on bill comparisons in Australia. With comprehensive training, selling tools and techniques,...

  • Sales Expert

    1 month ago

    Melbourne, Victoria, Australia iSelect Ltd Full time

    About the RoleWe are seeking a highly motivated and dedicated Sales Consultant to join our high-performing Utilities team. As a Comparison Expert, you will be responsible for curating top deals, driving sales, and offering advice on bill comparisons in Australia.Key ResponsibilitiesExtensive product knowledge - Electricity and GasExperience in either call...

  • Sales Team Leader

    4 months ago

    Melbourne, Australia Ethos360 Full time

    Opportunity to lead a team of high performing sales agents - Hybrid role with WFM flexibility - Great team environment and company culture **The Business**: You will be joining the team as a Sales Team Leader at one of Australia’s fastest growing energy comparison companies. Their mission is the help customers compare and find better energy plans in one...

  • Infrastructure Technology Specialist

    3 months ago

    Melbourne, Australia iSelect Full time

    Infrastructure Technology Specialist **About us**: At iSelect, we're passionate about making Australians' lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier - giving our customers back precious time so they can do more of what they...

  • Technical Lead

    5 months ago

    Melbourne, Australia iSelect Full time

    Technical Lead **About us**: At iSelect, we're passionate about making Australians' lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier - giving our customers back precious time so they can do more of what they love. With over 20...

  • Sem Manager

    5 months ago

    Melbourne, Australia iSelect Full time

    SEM Manager **About us**: At iSelect, we're passionate about making Australians' lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier - giving our customers back precious time so they can do more of what they love. With over 20...

  • Technical Lead

    5 months ago

    Melbourne, Australia iSelect Full time

    Technical Lead - Intergration **About us**: At iSelect, we're passionate about making Australians' lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier - giving our customers back precious time so they can do more of what they love....

  • Digital PR Manager

    5 months ago

    Melbourne, Australia iSelect Full time

    Digital PR Manager **About us**: At iSelect, we're passionate about making Australians' lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier - giving our customers back precious time so they can do more of what they love. With over...

  • Pr Specialist

    5 months ago

    Melbourne, Australia iSelect Full time

    PR Specialist **About us**: At iSelect, we're passionate about making Australians' lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier - giving our customers back precious time so they can do more of what they love. With over 20...

  • End User Computing

    3 months ago

    Melbourne, Australia iSelect Ltd Full time

    About us:At iSelect, we’re passionate about making Australians’ lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier – giving our customers back precious time so they can do more of what they love. With over 20 years’...

  • Full-Stack Developer

    5 months ago

    Melbourne, Australia iSelect Ltd Full time

    About us:At iSelect, we’re passionate about making Australians’ lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier – giving our customers back precious time so they can do more of what they love. With over 20 years’...

  • Cyber Security Business Analyst

    3 months ago

    Melbourne, Australia iSelect Ltd Full time

    About us:At iSelect, we’re passionate about making Australians’ lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier – giving our customers back precious time so they can do more of what they love. With over 20 years’...

  • Senior Full Stack Developer

    4 weeks ago

    Melbourne, Victoria, Australia iSelect Ltd Full time

    About UsiSelect Ltd is a leading provider of comparison and purchasing services for insurance, utilities, and personal finance products. With over 20 years of experience, we have established ourselves as a one-stop destination for consumers seeking to save time, money, and effort.Our MissionWe are passionate about making Australians' lives easier by...

  • Technology Operations Manager

    4 weeks ago

    Melbourne, Victoria, Australia IT M S Full time

    About Usi Select is a leading provider of comparison services for insurance, utilities, and personal finance products. We are passionate about helping Australians reduce their household bills and save money, time, and effort.Job SummaryWe are seeking a highly skilled Technology Operations & Infrastructure Manager to join our team. This is a leadership role...

  • Quality Assurance Lead

    1 month ago

    Melbourne, Australia iSelect Full time

    Quality Assurance Lead **About us**: At iSelect, we're passionate about making Australians' lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier - giving our customers back precious time so they can do more of what they love. With...

  • Sales Manager

    5 months ago

    Melbourne City Centre, Australia Page Personnel Full time

    Innovative, inspiring, highly successful Australian company - Flexible Hybrid Work - Work from home and in the CBD office **About Our Client**: Join one of Australia's leading comparison websites for all things "Life Admin." As a proud Australian, innovative business, due to expansion they are seeking a Senior Sales Manager to join their Health Insurance...

  • Technology Operations Lead

    1 month ago

    Melbourne, Australia iSelect Full time

    Technology Operations Lead **About us**: At iSelect, we're passionate about making Australians' lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier - giving our customers back precious time so they can do more of what they love....