Key Account Manager

6 months ago


Macquarie Park, Australia Abbott Laboratories Full time

At Abbott, we understand that proper nutrition is the foundation for living the best life possible. That’s why we develop science-based nutrition products for people of all ages. We are behind some of the world’s most trusted names in pediatric, adult and healthy-living nutritional products, including **Ensure®** ,** **Glucerna®** and **PediaSure®**, as well as specialty products that help meet the nutritional requirements of people with a variety of health conditions, such as cancer-induced weight loss, diabetes and kidney disease.

**Purpose of the role**
- Develop a Key Account strategy to drive profitable growth within targeted and tendered accounts across the hospital, Aged Care, wholesaler and community channels.
- Gain new business and grow existing business through building confidence in and loyalty to Abbott Nutrition products.
- Become the preferred partner for key customers and accounts, by delivering exceptional key account management strategies.
- Develop a deep understanding and relationship of all key account stakeholders and decision-makers, to ensure value is added to the customer and Abbott.

**Key Responsibilities**
- Deliver on sales objectives for territory.
- Leverage business analytics and customer insights to conduct on-going analysis of growth potential throughout the territory.
- Build strategic relationships with KOLs and stakeholders across channels to expand Abbott’s influence throughout the territory.
- Work with line manager to define territory goals and opportunities.
- Collaborate with cross-functional teams (Marketing, Sales, Analytics, Training, SFE) to plan and execute brand and account strategy within territory.
- Secure commitment to use Abbott Nutrition products as the brand of choice by increasing HCP knowledge about the role and importance of nutrition on patient quality of life at key points throughout the patient journey.
- Outperform competition in -hospital value and volume share, partnership and product portfolio placement to establish brands’ superiority at Key Account level.

**Required Skills**:

- Science qualification in Nutrition and Dietetics.
- Eligible for recognition as an Accredited Practicing Dietitian (APD) and for membership of Dietitians Australia (DA).
- At least 2 years’ sales experience in a similar role with an understanding of the healthcare system.
- Experience managing tender and contracts within public hospitals with experience in Nutrition industry is desirable
- Knowledge of Homecare and community landscape including the National Disability Insurance Scheme is desirable
- High customer-orientation and strong relationship-building skills

**Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.**

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions for the respective country applicable.

We ask that recruiters respect our internal recruitment process and PSA panel by refraining from contacting us or forwarding unsolicited profiles.


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