Ndis Administration Officer

2 weeks ago


Perth, Australia Chandler Macleod Full time

**Location***
- Perth, Western Australia
- **Category***
- Office Support
- **Salary**
- $ AUD - $ AUD Hourly
- **Posted**
- 23-Apr-2024
- **Work type**
- Casual/Temp
- **Contact**
- Joy Delos Reyes
- **Reference**
- BH-159970-1
- **About the company**

Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for a NDIS Administration Officer to join their busy team for a 12-month temporary assignment.
**About the role**

As NDIS Administration Officer, you will provide Home and Living secretariat support for all Home and Living decisions. In addition, your key duties are as follows:

- Support the teams with Home and Living enquiries
- Lead and contribute to the implementation of process improvement initiatives.
- Manage, collate, interpret, and analyse data to produce reports and dashboards that inform strategic and operational planning.
- Contribute to the achievement of key performance indicators, including planning targets.
- Monitor and action correspondence, assigning and actioning internal work items.
- Coach, mentor staff and provide support on established technical, operational and administrative activities, procedures, practices and program/project objectives.

**About you**

To be successful in this role, you must have:

- Proven experience in a similar Administration or Secretariat support role, ideally within the disability setting (NDIA/NDIS)
- Background in using PACE or Salesforce is highly desirable
- Able to work in a fast paced and changing environment.
- Good verbal and written communication skills.
- Good stakeholder management skills including resolving issues and complaints.
- Ability to interpret and analyse data to assign work to staff to support operations.

**Benefits**
- Immediate start pending clearance
- Full-time hours, Monday to Friday
- $55.24 per hour + super
- Rockingham, WA location


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