IT Communications Officer, Clerk Grade 5/6

4 weeks ago

Wollongong, Australia NSW Government -NSW State Emergency Service Full time

**IT Communications Officer, Clerk Grade 5/6, Wollongong**
- Work in a volunteer-based agency supporting communities of NSW
- Temporary full-time opportunity until 4 October 2023 (with potential for extension).
- Location: Wollongong - flexible working arrangements available.

**About the opportunity**

An exciting opportunity exists for an IT Communications Officer to join our dynamic team at NSWSES. The IT Communications Officer provides Tier 2 support to end users to resolve radio, telephony and telecommunication issues. The role provides support to SES volunteers and members across the entire region including on telephony/radio installation, configuration and maintenance projects and activities.

**About the NSW SES**

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the NSW community as the lead agency for floods, storms, and tsunamis as specified by the State Emergency Service Act 1989. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well
- trained in the wide variety of roles they perform.

Each NSW SES Unit is as unique and varied as the community it serves, reflecting the vast mix of risks faced and roles required in the diverse locations and communities across the state. In addition to flood, storm and tsunami, our Service provides specialist capabilities that include general land rescue, vertical rescue, road crash rescue, and alpine and remote area search and rescue. The NSW SES responded to over 64,000 requests for assistance from the community over the 2021-22 year.

The NSW SES has over 10,000 volunteer members, including reserves, and a
full-time equivalent workforce of over 370. There are 262 volunteer Units across the State and our volunteer Units are either local, community-based Units, State-wide or regional Units established to provide specialist capabilities. They are varied and unique in their capabilities, designed to address specific risks to communities of NSW.

**About you**

To be successful in this role you will:

- Relevant tertiary qualifications in an IT or related field and/or experience working in a technical support role.
- Demonstrated experience and knowledge of communication technologies.
- Excellent communication and interpersonal skills.
- Thorough knowledge of AIIMS principles and processes, and/or willingness to obtain competence within 12 months

**What we can offer you**
- Employment with attractive leave entitlements including parental leave, recreation and flex leave and other leave entitlements
- Salary: Maximum TRP $110,701 (Salary range $89,707 - $98,982). Total remuneration package includes salary plus employer's 10.5% contribution to superannuation and annual leave loading
- Flexible work options working within operational requirements
- Mental Health & Wellbeing programs and services
- Operational and leadership training and development opportunities via LinkedIn Learning and other training avenues to build and maintain skills
- Comprehensive immunisation programs including the flu vaccine
- Opportunities to build invaluable relationships across emergency service agencies, emergency service committees and other Government and community organisations.

**Are you ready to join us?**
- A cover letter (maximum of one page) briefly responding to the **essential** **requirements** and your interest in the role;
- Responses to each of the **targeted questions** (maximum of one page per answer); and
- An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role

**Targeted Questions**
- Outline your experience in dealing with a range of stakeholders, to gather written and verbal information on a topic, analyse it and produce a written report.
- Describe a?time when you have contributed to the construction or design of a complex technical private radio network?or Telecommunications?specification documentation.

**Got a Question?**

The role description is available here.

**Talent Pool**

**Applications close: Wednesday, 26 April 2023 at 11.59 pm

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