Multimedia Support Officer, Clerk Grade 3/4

1 week ago

Wollongong, New South Wales, Australia NSW Government -NSW State Emergency Service Full time

Multimedia Support Officer, Clerk Grade 3/4, Wollongong

  • Join the Media and Communications team working in a volunteerbased agency supporting communities of NSW
  • Temporary role up to 31 January 2025 with possible extension or ongoing backfilling Parental Leave
  • Location: Wollongong, with hybrid working arrangements also allowing you to enjoy the flexibility of remote work whilst fostering relationships and collaborating in a vibrant officer environment.

About the opportunity


The Multimedia Support Officer will assist in creating high quality and engaging graphics, animation and video for internal/external projects, the NSW SES website, intranet and social media channels; identifies innovative and creative ways to drive and improve the audience experience with content that is dynamic, timely and accurate.


About the NSW SES

Our Mission:
NSW SES saving lives and creating safer communities.

Our Vision:
A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.


The NSW State Emergency Service (NSW SES) is an emergency and rescue service made up almost entirely of volunteers and supported by a small staff contingent.

NSW SES is a key influencer of other emergency service agencies and works closely with these partners to modernise and grow volunteering to save lives and protect communities.


While major responsibilities are for flood, storm operations and tsunamis, the NSW SES also provides the majority of general rescue effort in the rural parts of the state.

This includes road accident rescue, vertical rescue, bush search and rescue, evidence searches (both metropolitan and rural), other forms of specialist rescue that may be required due to local threats, Urban Search and Rescue and Community First Response.


About you

To be successful in this role you will:

  • Excellent communication and time management skills
  • Be proficient in building and maintaining relationships with stakeholder, internal and external
  • Experience is supporting social media content, campaigns, and management systems (eg. Hootsuite and Meta Business)
  • Demonstrated previous experience in assisting with multimedia content, creating videos and awareness of the latest technologies and tools

Desirable skills but not essential:

  • Desktop publishing (reports and print design)
  • Graphic design and video editing

How to apply

  • A cover letter (maximum of one page) briefly responding to the
    essential requirements and your interest in the role;
  • Responses to each of the
    targeted questions (maximum of one page per answer); and
  • An uptodate
    resume of no more than four pages detailing your skills and experience relevant to the role

Targeted Questions

  • Select a recent creative design/video task/s you have completed and explain how you delivered the final work and fulfilled the requirements of the brief.
  • Describe an example where you improved the outcomes of a project for the customer of the business. What were some of the challenges you faced and how did you overcome them?

Want to know more?
The role description is available here.

A recruitment pool may be created to fill similar roles for both ongoing and temporary opportunities if they arise.

Applications close:
Sunday 3rd** December 2023 at 11:59pm.

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