Assistant Professional Standards Officer, Clerk

7 months ago

Wollongong, Australia NSW Government -NSW State Emergency Service Full time

**Assistant Professional Standards Officer, Clerk Grade 5/6**
- Full time ongoing employment opportunity in a vibrant team
- Opportunity to make a difference in a dynamic volunteer-based agency committed to helping the communities of NSW
- Hybrid and flexible work options available

**About the opportunity**

The Assistant Professional Standards Officer assists and collaborates with the Professional Standards and Workplace Relations team and key stakeholders for the efficient and effective management of complaints, industrial relations, conduct and performance matters and for the implementation of initiatives, policies and projects in the professional standards area.

The Assistant Professional Standards Officer will also be responsible for managing a caseload allocated to the role, maintain a database of all cases and assist with projects and initiatives for improvement of complaints management area.

**About the NSW SES**

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the NSW community as the lead agency for floods, storms, and tsunamis as specified by the State Emergency Service Act 1989. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well
- trained in the wide variety of roles they perform.

Each NSW SES Unit is as unique and varied as the community it serves, reflecting the vast mix of risks faced and roles required in the diverse locations and communities across the state. In addition to flood, storm and tsunami, our Service provides specialist capabilities that include general land rescue, vertical rescue, road crash rescue, and alpine and remote area search and rescue. The NSW SES responded to over 64,000 requests for assistance from the community over the 2021-22 year.

The NSW SES has over 10,000 volunteer members, including reserves, and a
full-time equivalent workforce of over 370. There are 262 volunteer Units across the State and our volunteer Units are either local, community-based Units, State-wide or regional Units established to provide specialist capabilities. They are varied and unique in their capabilities, designed to address specific risks to communities of NSW.

**About you**

To be successful in this role, you will have:

- Tertiary qualifications in employment relations, law, human resources or a related discipline
- Demonstrated problem-solving skills with the ability to collaborate with others in the team to identify creative solutions for people issues
- Good attention to detail
- The ability to build and maintain strong relationships with internal and external stakeholders
- Excellent communication and interpersonal skills and willingness to work collaboratively within a dynamic team environment.

**What we can offer you**
- 35 hour week
- A hybrid work environment, with options to work from home, the SES State Head quarters or another SES unit or zone office
- Employment with attractive leave entitlements including parental leave, recreation and flex leave and other leave entitlements
- Flexible work and flexible location options across NSW and working within operational requirements
- Attractive salary package of up to $110,701.47 (ie salary + leave loading + super)
- Mental Health & Wellbeing programs and services
- Operational and leadership training and development opportunities via LinkedIn Learning and other training avenues to build and maintain skills
- Comprehensive immunisation programs including the flu vaccine
- Opportunities to build invaluable relationships across emergency service agencies, emergency service committees and other Government and community organisations.

**Are you ready to join us?**
- A cover letter (maximum of one page) briefly responding to the** essential requirements **and your interest in the role;
- Responses to each of the **targeted questions** (maximum of one page per answer); and
- An up-to-date **resume** of no more than four pages detailing your skills and experience relevant to the role

**Targeted Questions**
- _Tell me about a time when you initiated a change in order to improve productivity or quality. How did you identify this improvement opportunity?_ _

**Got a Question?**

The role description is available here.

**Talent Pool**

**Applications close: Wednesday 30**th** August at 11:59pm.

  • Administration Clerk

    2 months ago

    Wollongong, Australia Ramsay Health Care Full time

    **Wollongong Private Hospital is seeking two experienced Administration Clerks to join our team on a** **casual basis**. **Join Australia’s largest Private health care provider today!** *** **About the Role** As an Administration Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their...

  • Ward Clerk

    7 months ago

    Wollongong, Australia Ramsay Health Care Full time

    **Ward Clerk** **Permanent Part-time** We offer flexible career pathways and a genuine commitment to work-life balance, learning and development **About the Role** As a Ward Clerk, you are responsible for providing professional support and assistance to all customers within the Perioperative departments and visitors. Key responsibilities of this job...

  • Clerk

    7 months ago

    Wollongong, Australia Ramsay Health Care Full time

    **Clerk** **Stores &Supply** **Wollongong Private Hospital, Wollongong** - **Permanent full-time position**:Enjoy flexible hours for **better work life balance!**: - We care about** YOU! **Access counselling, **wellbeing services**, legal & financial assistance - **Enjoy benefits** such as paid parental leave, study leave and the option to purchase...

  • Ward Clerk

    12 hours ago

    Wollongong, Australia Ramsay Health Care Full time

    **Ward Clerk** **Permanent Part-time (16 hour’s fortnight)** **Join us and we will**: - Value your strengths - Appreciate your contribution - Support you to learn and grow **About the Role** As a Ward Clerk, you are responsible for providing professional support and assistance to all customers within the Perioperative departments and visitors. Key...

  • Clerk - Bookings

    2 weeks ago

    Wollongong, Australia Ramsay Health Care Full time

    **Bookings Clerk** **_ Fixed Term 12-month Full-Time Opportunity_** *** **About the Role** An exciting opportunity exists for an experienced administrative professional to join our team at Wollongong Private Hospital. In this role, you will be joining an experienced administration team where you provide comprehensive customer focused service to our...

  • Clerk - Bookings

    7 months ago

    Wollongong, Australia Ramsay Health Care Full time

    **Bookings Clerk - Temporary Fulltime (maternity relief 15 months)** **JOIN US NOW AND ACCESS**: - Flexible work practices to best match your work/life balance - Professional Development - Grow your career across our national network! - Employee assistance program - Industry discounts across private health insurance, retail services, financial services and...

  • Clerk - Bookings

    7 months ago

    Wollongong, Australia Ramsay Health Care Full time

    **Bookings Clerk** **Maintain patient bookings for the hospital & provide general admin support as part of our friendly, tight-knit team! Thrive in an environment that supports your growth!** **About the Role** An exciting opportunity exists for an experienced administrative professional to join our team at Wollongong Private Hospital. This is a Fixed...

  • Administration Assistant

    4 months ago

    Wollongong, Australia Ramsay Health Care Full time

    **Our Administration Department has two opportunities available for Administration Clerks to join the team at Wollongong Private Hospital!** **About the Roles** - 12 month fixed full-time contract: Theatre Bookings Clerk - Casual Administration Clerk - float In the theatre bookings position, you will be responsible for the theatre bookings, theatre...

  • Clerk - Bookings

    1 month ago

    Wollongong, Australia Ramsay Health Care Full time

    **Clerk - Bookings** **Wollongong Private Hospital, Wollongong** **Permanent Full Time** **The Opportunity** An exciting opportunity exists for an experienced administrative professional to join our team at Wollongong Private Hospital. Maintain patient bookings for the hospital & provide general admin support as part of our friendly, tight-knit team!...

  • Information and Privacy Officer, Clerk Grade 5/6

    7 months ago

    Wollongong, Australia NSW Government -NSW State Emergency Service Full time

    **Information and Privacy Officer, Clerk Grade 5/6, Wollongong** - Exciting opportunity to join a small but dedicated government relations and legal team within a volunteer-based agency supporting communities of NSW - Full time ongoing role - Clerk Grade 5/6 - Location: Wollongong, with flexible work arrangements supported **About the opportunity** The...

  • Medical Records Clerk

    3 months ago

    Wollongong, Australia Ramsay Health Care Full time

    **Medical Records Clerk** **Wollongong Private Hospital, Wollongong** Temporary full time - 12 months maternity leave **Join us and we will**: - Value your strengths - Appreciate your contribution - Support you to learn and grow. **About the Role** You will be joining our Medical Records Team holding a key responsibility of maintaining patient medical...

  • Medical Records Clerk

    4 weeks ago

    Wollongong, Australia Ramsay Health Care Full time

    **Medical Records Clerk** **Wollongong Private Hospital, Wollongong** **12 Month Fixed Term Full Time Role (Maternity Leave Relief)** **The Opportunity** You will be joining our Medical Records Team holding a key responsibility of maintaining patient medical records for the hospital. In this role: - You will be rotating duties within the team and have...

  • Resource Systems Officer, Clerk Grade 5/6

    6 days ago

    Wollongong, Australia NSW Government -NSW State Emergency Service Full time

    **Resource Systems Officer, Clerk Grade 5/6, Wollongong** - Join our expert team providing flexible and high-level functional and technical support across multiple locations and platforms. We are seeking skilled professionals to contribute to our dynamic and versatile environment. - Utilize your expertise and proficiency to become part of a team in...

  • Medical Records Clerk

    7 months ago

    Wollongong, Australia Ramsay Health Care Full time

    **Medical Records Clerk** **Permanent Part-time** **About the Role** - You will be joining our Medical Records Team holding a key responsibility of maintaining patient medical records for the hospital. - You will be rotating duties within the team and have the opportunity to offer general administrative support to other elements of the team from time to...

  • Medical Records Clerk

    7 months ago

    Wollongong, Australia Ramsay Health Care Full time

    **Medical Records Clerk** **Casual opportunity** - Utilise your Administration experience to grow your career across our National Network! **About the Role** - You will be joining our Medical Records Team holding a key responsibility of maintaining patient medical records for the hospital. - You will be rotating duties within the team and have the...

  • Aboriginal Enquiry Officer

    2 weeks ago

    Wollongong, Australia NSW Government -Southern HDDSEM Full time

    **Aboriginal Enquiry Officer (Identified)** **Housing Contact Centre** **Location: Bega** - **Industry leading training and career development**: - **1 x Ongoing Full-Time**: - **Satellite Office Location: Bega**: - **Clerk Grade 5/6, Salary ($87,493 pa - $96,540 pa), plus employer’s contribution to superannuation and annual leave loading**: - **A...

  • Assistant to The Operations Manager

    2 weeks ago

    Wollongong, Australia Every Human Full time

    Assistant to the Operations Manager Every Human Disability Services Pty Ltd **Casual / Part-time** Remote / Wollongong - Clerks - Private Sector Award (MA000002) Level 2 - Year 1 or Traineeship Opportunity_ - Flexible hours - Work from home - Ongoing training opportunities - Caring and supportive team **Every Human** is seeking to employ a suitably...

  • Aboriginal Commissioning

    2 weeks ago

    Wollongong, Australia NSW Government -Southern HDDSEM Full time

    **Aboriginal Commissioning and Planning Officer** **Clerk Grade 7/8** **Location: Nowra** **Ongoing role available** - **Location: Nowra**: - **Clerk Grade 7/8**: - **Salary ($99,431 - $110,064 pa), plus employer’s contribution to superannuation and annual leave loading**: - **Industry leading training with ongoing career development and...

  • Aboriginal Enquiry Officer

    2 weeks ago

    Wollongong, Australia NSW Government -Southern HDDSEM Full time

    **Aboriginal Enquiry Officer** **Housing Contact Centre** **Location: Bega** - **Industry leading training and career development**: - **1 x Ongoing Full-Time**: - **Satellite Office Location: Bega**: - **Clerk Grade 5/6, Salary ($87,493 pa - $96,540 pa), plus employer’s contribution to superannuation and annual leave loading**: - **A talent pool...

  • Assistant Administration Officer

    7 months ago

    Wollongong, Australia Indigeco Full time

    Contract opportunity - Government department - Wollongong location Description: Role Title: Assistant Administration Officer Duration: 3 month Pay Rate: $37.22 per hour plus super Location: Wollongong Our client is looking for someone to provide a range of administrative tasks, including managing incoming phone calls and reception services to internal...