Assistant Professional Standards Officer, Clerk

1 week ago

Wollongong, Australia NSW Government -NSW State Emergency Service Full time

**Assistant Professional Standards Officer, Clerk Grade 5/6**
- Full time ongoing employment opportunity in a vibrant team
- Opportunity to make a difference in a dynamic volunteer-based agency committed to helping the communities of NSW
- Hybrid and flexible work options available

**About the opportunity**

The Assistant Professional Standards Officer assists and collaborates with the Professional Standards and Workplace Relations team and key stakeholders for the efficient and effective management of complaints, industrial relations, conduct and performance matters and for the implementation of initiatives, policies and projects in the professional standards area.

The Assistant Professional Standards Officer will also be responsible for managing a caseload allocated to the role, maintain a database of all cases and assist with projects and initiatives for improvement of complaints management area.

**About the NSW SES**

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the NSW community as the lead agency for floods, storms, and tsunamis as specified by the State Emergency Service Act 1989. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well
- trained in the wide variety of roles they perform.

Each NSW SES Unit is as unique and varied as the community it serves, reflecting the vast mix of risks faced and roles required in the diverse locations and communities across the state. In addition to flood, storm and tsunami, our Service provides specialist capabilities that include general land rescue, vertical rescue, road crash rescue, and alpine and remote area search and rescue. The NSW SES responded to over 64,000 requests for assistance from the community over the 2021-22 year.

The NSW SES has over 10,000 volunteer members, including reserves, and a
full-time equivalent workforce of over 370. There are 262 volunteer Units across the State and our volunteer Units are either local, community-based Units, State-wide or regional Units established to provide specialist capabilities. They are varied and unique in their capabilities, designed to address specific risks to communities of NSW.

**About you**

To be successful in this role, you will have:

- Tertiary qualifications in employment relations, law, human resources or a related discipline
- Demonstrated problem-solving skills with the ability to collaborate with others in the team to identify creative solutions for people issues
- Good attention to detail
- The ability to build and maintain strong relationships with internal and external stakeholders
- Excellent communication and interpersonal skills and willingness to work collaboratively within a dynamic team environment.

**What we can offer you**
- 35 hour week
- A hybrid work environment, with options to work from home, the SES State Head quarters or another SES unit or zone office
- Employment with attractive leave entitlements including parental leave, recreation and flex leave and other leave entitlements
- Flexible work and flexible location options across NSW and working within operational requirements
- Attractive salary package of up to $110,701.47 (ie salary + leave loading + super)
- Mental Health & Wellbeing programs and services
- Operational and leadership training and development opportunities via LinkedIn Learning and other training avenues to build and maintain skills
- Comprehensive immunisation programs including the flu vaccine
- Opportunities to build invaluable relationships across emergency service agencies, emergency service committees and other Government and community organisations.

**Are you ready to join us?**
- A cover letter (maximum of one page) briefly responding to the** essential requirements **and your interest in the role;
- Responses to each of the **targeted questions** (maximum of one page per answer); and
- An up-to-date **resume** of no more than four pages detailing your skills and experience relevant to the role

**Targeted Questions**
- _Tell me about a time when you initiated a change in order to improve productivity or quality. How did you identify this improvement opportunity?_ _

**Got a Question?**

The role description is available here.

**Talent Pool**

**Applications close: Wednesday 30**th** August at 11:59pm.

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