Student Service Officer

6 months ago


Sydney, Australia Dolores Recruitment Full time

**Urgently require 2 Student Service Officers **( 1 - Permanent Full-Time, 1 - Full-Time on 1 year Contract)

**RTO based in Sydney CBD. Interviews begin next week**
- Ensure that the RTO maintains compliance with the regulatory standards for RTOs
- Monitor accuracy and consistency in documentation and student Data Management system
- Assist students in all areas of their enrolment (processing necessary paperwork, interpreting data and conveying accurate information regarding attendance, course progress and payments)
- Manage and maintain all Compliance and Student Record Intervention in relation to Attendance, Academic performance and any other Requests
- Provide general administrative support to Academic, Student Services, Marketing, Admissions issuing of Offer Letters and eCoes, and all areas of the college as would be required
- Understand and provide accurate information about the College's courses, timetable, policies and procedures
- Update records management accurately of College Database (RTO Manager) and eLearning (Moodle)
- Perform Administrative/Reception, Academic and Marketing support functions, including Admissions when required

**Essential Requirements**:

- Experience with RTO Manager and E Learning (Moodle) Platform
- Meeting deadlines in monitoring student attendance and academic progress
- Effective implementation of intervention policy to ensure student comply with their visa conditions
- Excellent communication (written and verbal), organizational and time management skills
- Good planning and organization skills and an impeccable attention to detail
- Advanced computer skills Word, Excel, Outlook and PowerPoint (minimum)
- Sociable, motivated and enthusiastic personality
- Practical experience in using PRISMS
- A willingness to work flexible hours & do what is required when the college cycle requires it
- Permit to work in Australia

**Desired criteria**:

- Previous work experience in Student Services or Compliance in a CRICOS registered training organization
- Knowledge of National Code and Vocational Education and Training Industry
- Experience using RTO Manager database
- Bilingual

Always remember, "Never Give Up Success is just around the corner."



  • Sydney, Australia Good Day Education Pty Ltd Full time

    We are a leading education agency located in Sydney CDB. We represent highly reputable schools and universities nationwide to promote mostly the Brazilian market. Due to the market demand, we are opening a position for a Student Services Officer, who can add value to the company. The role will require the successful applicant to perform the following...


  • Sydney, Australia Lotus People Full time

    Join a vibrant customer engagement team to make a difference - Dynamic role with lots of variety in administration & customer experience - Based in the newly refurbed CBD office with 2 days' work from home **THE COMPANY** Lotus People are delighted to be partnering with this well-respected professional education institution, who offer high quality...


  • Sydney, Australia Choice Business College Full time

    Choice Business College is a rapidly growing Registered Training Organisation (RTO), delivering a range of nationally recognised courses to international students. We have campuses in Sydney and Melbourne. We are currently seeking an enthusiastic Student Support Officer, for our Sydney Campus. Job description: - Orientation and Induction sessions...


  • Sydney, Australia Academies Australasia College Full time

    **Student Services Officer - Early Childhood Education and Care (ECEC)** The ECEC Student Services Officer has the responsibility to carry out the roles and functions required in the Early Childhood Education and Care Department to the standard required. The appointee must uphold the organisation’s Code of Ethics, strive for customer satisfaction, work as...


  • Sydney Central Business District, Australia Navitas Full time

    **About the role** The Student and Academic Services Officer is responsible for providing high quality administrative and services support within the Campus across a broad range of academic and student services and administrative functions with the primary responsibility for front counter student-facing activities. **Key Result areas** - Advise and assist...

  • Acknowledge Education

    7 months ago


    Sydney, Australia UP Education Full time

    Acknowledge Education provides quality education to international and domestic students through a range of Vocational, Bachelor and ELICOS courses across Australia. **About the role** We are seeking a dynamic and detail-oriented Student Services Officer to join our Oxford campus. This role is critical in providing friendly, informative, and quality...


  • Sydney, Australia Acknowledge Education Full time

    Ongoing commitment to your growth with $1,500 professional development - Incredibly committed and supportive work environment - Be part of a fast-growing organization working in an agile environment **Join the Acknowledge Education Team: Igniting Potential, Fostering Growth!** Acknowledge Education is a leading training provider with campuses throughout...


  • Sydney Olympic Park, Australia Ambulance Service of NSW Full time

    **Employment Type**: Permanent Full Time, 38 hours per week **Position Classification**: Health Mgr Lvl 1 **Remuneration**: $84,436 per annum - $112,331 per annum + super and benefits **Location**: NSW Ambulance State Operations Centre, Sydney Olympic Park **Closing Date**:18 December 2024 **ABOUT NSW AMBULANCE** NSW Ambulance is an integral part of the...


  • Sydney, Australia AIPC Full time

    Highly collaborative and supportive environment - Be part of a strong student-centric, values-driven education provider - Opportunity for growth within the organisation for the right person Role Type: Permanent, Full-Time **Who we are** The Australian Institute of Professional Counsellors is a private RTO providing Higher Education specialising in the...


  • Sydney, Australia Magnus Recruitment Solutions Full time

    We are seeking a compassionate and empathetic **Admin/Student Support Officer ** to join one of our client’s team. As a Student Support Officer, you will be responsible for providing a range of support services to our students to ensure their academic success and well-being. **Responsibilities**: - Provide academic, personal, and career counselling to...


  • Sydney, Australia Boston Institute Full time

    **Job Title: Student Support Admissions Officer** **Location**: Boston Institute Sydney CBD **Department**: Admissions **Reports to**: CEO **Position Summary**: The Student Support Admissions Officer plays a critical role in guiding prospective students through the admissions process, ensuring a supportive and informative experience. This position combines...


  • Sydney, Australia Melbourne Institute of Technology Full time

    Position: Student Administration & Experience Officer Location: Sydney Campus Employment type: Full-time Award: Educational Services (Post-Secondary Education) Award 2020 About us Melbourne Institute of Technology (MIT) is a leading Private institute of Higher Education with campuses in Melbourne and Sydney. We provide IT, Networking, Data Analytics,...


  • Sydney, Australia NSW Government -NSW Education Standards Authority Full time

    **Join us to make a difference for all students in NSW!** **Position details** - Student Support Officer - Clerk Grade 3 / 4 - Temporary role - 12 months - **Close to transport & hybrid work arrangements available** **About the role** Being a Student Support Officer, you be responsible for providing administrative services for a range of student support...


  • Sydney, Australia UP Education Full time

    Are you someone who possesses exemplary interpersonal and organizational skills, with a keen interest in providing outstanding support to students? Are you looking to be the first point of contact with potential new students, help encourage them to enrol into our program, and then nurture them along their journey? **About the role**: We have an exceptional...


  • Sydney, Australia HAYS Full time

    Exciting 12 month government opportunity in the city! Are you passionate about empowering potential students to find the right course for them and achieve their career goals? If you love providing excellent customer service and making an impact in every interaction you might be the perfect fit for our customer service team. **Your new company** Sought...


  • Sydney, Australia Times Education Group Australia Full time

    **EMPLOYER**:Times Academy (TA) is a Vocational Education and Training College wholly owned and operated by Times Education Group Australia with campuses in Sydney and Brisbane. **ABOUT TIMES EDUCATION**: Times Education Group Australia is an education company that focuses on advanced educational concepts for training, consulting, educational resource...


  • Sydney, Australia Brighton College Pty Ltd Full time

    **MARKETING AND STUDENT RECRUITMENT OFFICER -**Sydney Campus - Full-time GREAT OPPORTUNITY IN QUALITY AND FRIENDLY RTO ============================== **MARKETING AND STUDENT RECRUITMENT OFFICER** **About us** Brighton College is an Australian Registered Training Organisation (RTO) with campuses in Brisbane, Melbourne, Hobart and Sydney. Brighton College...


  • North Sydney, Australia Infrastructure People Full time

    Opportunities for career progression and personal development - Competitive renumeration package and benefits - Join an organisation working across the APAC Region. **Infrastructure People are partnering with a Global Registered Training Organisation (RTO) that are seeking a Student Support Administrator to join the business based out of their North Sydney...

  • Acknowledge Education

    6 months ago


    Sydney, Australia UP Education Full time

    Acknowledge Education provides quality education to international and domestic students through a range of Vocational, Bachelor and ELICOS courses across Australia. **About the role** We are seeking a dynamic and detail-oriented Student Services Officer to join our Melbourne campus. This role is critical in providing friendly, informative, and quality...


  • Sydney, Australia Australian Language Center Full time

    ALC is seeking an outgoing, energetic and keen to learn marketing specialist, with focus on recruitment and marketing promotion for our college. Australian Language Center is an ELICOS college serving International students in Australia.ALC specialises in teaching people from non-English speaking backgrounds to become proficient in the use of the English...