Student Support Officer

5 months ago

Sydney, Australia HAYS Full time

Exciting 12 month government opportunity in the city

Are you passionate about empowering potential students to find the right course for them and achieve their career goals? If you love providing excellent customer service and making an impact in every interaction you might be the perfect fit for our customer service team.

**Your new company**

Sought after Education provider offering a diverse range of courses and programs across various platforms.

**Your new role**

As a customer service officer, you will be the first point of contact for our current and prospective students. You will be answering their enquiries on the phone and digitally, providing information, helping students navigate their studying journey and make informed decisions about their course selection. You will also resolve any day-to-day issues with current cohorts.

You will also:

- Provide guidance and support
- Process enrolments, payments, refunds, and transfers
- Maintain accurate and up-to-date records of student data and transactions
- Liaise with internal and external stakeholders to ensure a smooth customer experience
- Contribute to the continuous improvement of our customer service standards and procedures
- Process enrolments, payments, refunds, and transfers
- Collaborate with team and work independently

**What you'll need to succeed**
- Excellent clear communication
- Interpersonal skills and empathetic nature
- A positive, friendly, and professional attitude
- A willingness to learn and adapt to changing customer needs and expectations
- Strong problem solving abilities

**What you'll get in return**
- Work for a well-established government organisation
- Enjoy a supportive and inclusive work culture
- Contract length: 12 months
- Pay rate: $35 per hour
- Based in outskirts of Sydney CBD

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2846567

  • School Learning Support Officer

    1 week ago

    Sydney, Australia NSW School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Sydney, Australia NSW School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Sydney, Australia NSW School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • School Learning Support Officer

    5 months ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    2 months ago

    Sydney, New South Wales, Australia Legal Aid NSW Full time

    About the RoleThe NSW Department of Education is seeking a Student Support Officer to join our team at James Ruse Agricultural High School. As a Student Support Officer, you will work collaboratively with the wellbeing team and school counselling service to enhance student wellbeing and learning outcomes.Key ResponsibilitiesProvide individual and targeted...

  • Student Support Officer

    2 months ago

    Sydney, Australia NSW School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Sydney, Australia AIPC Full time

    Highly collaborative and supportive environment - Be part of a strong student-centric, values-driven education provider - Opportunity for growth within the organisation for the right person Role Type: Permanent, Full-Time **Who we are** The Australian Institute of Professional Counsellors is a private RTO providing Higher Education specialising in the...

  • Student Support Officer

    5 months ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Sydney, Australia NSW School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • School Learning Support Officer

    5 months ago

    Greater Sydney NSW, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Sydney, Australia NSW Government -NSW Education Standards Authority Full time

    **Join us to make a difference for all students in NSW!** **Position details** - Student Support Officer - Clerk Grade 3 / 4 - Temporary role - 12 months - **Close to transport & hybrid work arrangements available** **About the role** Being a Student Support Officer, you be responsible for providing administrative services for a range of student support...

  • Admin/student Support Officer

    5 months ago

    Sydney, Australia Magnus Recruitment Solutions Full time

    We are seeking a compassionate and empathetic **Admin/Student Support Officer ** to join one of our client’s team. As a Student Support Officer, you will be responsible for providing a range of support services to our students to ensure their academic success and well-being. **Responsibilities**: - Provide academic, personal, and career counselling to...

  • Student Support Officer

    4 months ago

    Greater Sydney NSW, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Student Support Officer

    5 months ago

    Greater Sydney NSW, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...