Student Services Officer

1 week ago

Sydney, Australia Lotus People Full time

Join a vibrant customer engagement team to make a difference
- Dynamic role with lots of variety in administration & customer experience
- Based in the newly refurbed CBD office with 2 days' work from home

**THE COMPANY**

Lotus People are delighted to be partnering with this well-respected professional education institution, who offer high quality education in an innovative, flexible and practical way. This institution is one we have supported in an ongoing capacity. They are dynamic and provide a very supportive and inclusive culture, which has been confirmed true by all of the previous placements we have made with them.

**THE ROLE**
***
Working on the customer engagement team, you will be responsible for providing excellent customer service and administrative support to both the college and students.

**DUTIES**
- Ensure enrolments are processed accurately and in timely manner
- Provide guidance and support to students to assist with completion or transfer of study
- Database entry of student information and completion documents
- Support the Team Leader with a variety of tasks ask requested
- Other ad hoc administrative duties

***
**THE CANDIDATE**
***
This truly is a wonderful opportunity to join a professional and supportive team in a great environment. This role will suit you if you have a natural drive to provide excellent customer service and a desire to help people, whilst also holding necessary skills in administration, time management and a real keen eye for detail.

A positive mindset is an absolute must, and a willingness to learn. If you have experience within the education sector, then this will be a huge bonus, however this isn’t a deal breaker as to whether you are successful in the process or not.

If you have experience using Salesforce then this is another plus, but if not, someone who is tech savvy and has the ability to pick up using systems quickly will be necessary

**THE PROCESS**

If you are shortlisted for the role, there will be a 1 stage interview process with the our client, and first rounds will be happening between 1st May -8th May.

**HOW TO APPLY**

To be considered for this position, please **APPLY** for the role through this advert.

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