Employee Relations/HR Complex Case Management

Overview

Employee Relations/HR Complex Case Specialist with demonstrated expertise in workplace investigations and complex case management to join CSIRO's Workplace Relations team.

In this role, you will manage the end-to-end process of sensitive matters, including misconduct, bullying, harassment, and discrimination.

Role highlights

• Collaborate with senior leaders and diverse teams to drive positive people outcomes
• Enjoy flexible hybrid work options supporting work-life balance
• Join Australia's national science agency and contribute to a values-driven organisation

About CSIRO

As Australia\'s national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.

Visit CSIRO.au for more information.

The opportunity

CSIRO is seeking an experienced Employee Relations/HR Complex Case Specialist with demonstrated expertise in workplace investigations and complex case management to join the Workplace Relations team. In this role, you will manage the end-to-end process of sensitive matters, including misconduct, bullying, harassment, and discrimination.

Reporting to the Case Management Manager, you will draw on your formal training in workplace investigations and HR to plan, scope, and conduct investigations that are procedurally fair, thorough, and well-documented. Your ability to analyse evidence, prepare clear investigation reports, and provide practical recommendations will be critical. Strong communication and stakeholder engagement skills will enable you to guide leaders and employees through complex resolution processes with confidence and professionalism.

Experience within government or large, complex organisations will be highly regarded, as you work to uphold CSIRO's workplace standards and foster a safe, respectful and inclusive environment.

Your high-level duties will include:

• Lead and manage complex workplace investigations into misconduct, bullying, harassment, discrimination and other sensitive matters, ensuring fairness, confidentiality and alignment with CSIRO values.
• Undertake evidence-based analysis and prepare clear findings and recommendations, providing accurate, risk-focused advice to senior management.
• Collaborate with Centres of Excellence and key stakeholders across CSIRO to draw on subject matter expertise and support effective resolution of cases.
• Maintain accurate records and case documentation throughout the lifecycle, ensuring timely administration, reporting, and confidential communication with all parties.
• Support the Manager, Case Management in assessing and recommending appropriate courses of action for complex people matters.
• Model professionalism, integrity and respect by upholding CSIRO's Code of Conduct, values, and diversity and safety commitments in all work.

Role particulars

Location and office arrangements: Canberra, Brisbane, Melbourne, Sydney, Adelaide or Hobart. Hybrid working available. Other CSIRO locations may be considered.

Salary: AU$114,219 – AU$123,605 per annum (pro rata for part-time), plus 15.4% superannuation

Tenure & work schedule: Indefinite/Full Time

Reference: 100679

As the successful candidate, you will bring

Essential Criteria

• Bachelor's degree (or equivalent experience) in Human Resource Management, Business Management, Industrial Relations, Employment Law, or a related discipline; postgraduate qualifications desirable.
• Specialised workplace investigation qualifications and at least five years' experience conducting workplace or regulatory investigations, ideally within government or large complex organisations.
• Proven ability to research, interpret and apply legislation, policies, and guidance in ambiguous situations, supporting management through complex and sensitive people matters.
• Strong judgement, independence, and risk-based decision-making in handling complex cases.
• Excellent written, verbal, and interpersonal skills, including influencing, negotiation, and managing sensitive or high-conflict situations with professionalism.
• Commitment to confidentiality, ethical standards, and fostering respectful, collaborative workplace behaviours.

For full details about this role, and other criteria, please review the Position Description.

Not sure if you meet all the criteria? While CSIRO policy requires meeting all essential criteria, there are many ways to demonstrate your capabilities. If you are unsure about applying, please reach out to the contact person in the Position Description.

Setting you up for success

We are committed to providing a recruitment process that is fair, equitable and accessible. Please contact wade.barker@csiro.au and let us know how we can support you.

Life at CSIRO and flexible work arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO.

Inclusion and belonging

CSIRO is committed to diversity and inclusion. We are an equal employment opportunity organisation and focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.

CSIRO holds Gold Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.

Eligibility

Applications for this position are open to Australian Citizens, New Zealand Citizens and Australian Permanent Residents. Appointment to this role is subject to a national police check and may be subject to other security/medical/character requirements.

Child safety

CSIRO is committed to the safety and wellbeing of children and young people involved in our activities and programs. View our Child Safe Policy.

How To Apply

Please apply online and submit a cover letter (maximum 2 pages) and CV that demonstrate your motivation and ability to meet the essential requirements of this role.

Applications close

Sunday 7 September 2025, 11:00pm AEST

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