Employee Relations Manager

4 days ago

Melbourne, Victoria, Australia beBeeEmployeeRelations Full time $120,000 - $135,000

Job Title: Employee Relations Manager

Job Description:

We are seeking a highly skilled and experienced Employee Relations Manager to join our team. As an Employee Relations Manager, you will be responsible for managing employee relations cases involving interpersonal conflict and/or allegations of HR policy violations.

Key Responsibilities:

  • Manage Employee Relations (ER) cases involving interpersonal conflict and/or allegations of HR policy violations.
  • Analyze context, facts, and documentation gathered within ELR's case management process to develop balanced recommended actions that address any misconduct and restore damaged relationships.
  • Facilitate restorative conversations (mediated discussions) between employees with an emphasis on repairing relationships.
  • Maintain confidential records within a shared case management tool; leverage the case management tool to identify themes affecting employee groups or subgroups, and develop a measured response related to trends.
  • Foster effective relationships with HR, Employment Legal, and business leaders at all levels.

Requirements:

  • Undergraduate Degree and a minimum of 7+ years of experience in employee relations, mediation, or human resources-additional years of experience awarded for relevant advanced degrees.
  • Demonstrated case management skills to include: planning, organisation, attention to detail, and ability to deliver multiple tasks or competing priorities within a time-sensitive environment.
  • Advanced written and verbal communication skills-must be an impactful and persuasive communicator at all levels of the organization.
  • Significant case management (workplace investigations) capabilities paired with a thorough understanding of Australian (or APAC) employment principles, concepts, policies and standards.
  • Proven expertise in developing and implementing policy and educational programs to address legislative changes, ensuring compliance and promoting awareness.
  • Proven data analytics skills with expertise in applying case precedent to inform recommendations and using case data to perform trend analysis.
  • Strong data management skills with a focus on enhancing team-wide data standards and practices.
  • Direct experience with conflict management techniques such as mediation and restorative practices.
  • The ability to mentor teammates across a global ELR team and work independently to drive results at a high level without day-to-day supervision.

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