Bookings Manager

7 days ago

Perth, Western Australia Buscojobs Full time

Lead and inspire a dedicated team in a fast-paced environment, providing coaching and support to maximise performance.

About Horizons West

Horizons West is part of Kelsian Group Limited, Australia's largest integrated land and marine, tourism and public transport service provider with established international operations in London, Singapore and the US.

About the Role

Join our dynamic team at Horizons West Bus and Coachlines as a Bookings Manager We are seeking an enthusiastic leader who is passionate about delivering exceptional customer service and driving sales administration efficiency. This is an exciting opportunity for an ambitious professional to make a significant impact.

Duties

  • Manage the end-to-end booking process while ensuring high service standards.
  • Oversee the Bookings Team, enhancing efficiency and boosting conversion rates.
  • Foster excellent client relationships and implement retention strategies.
  • Deliver insightful reporting and performance tracking to drive decision-making.

Skills, Qualifications & Experience

  • 3+ years of experience in customer service, bookings, or sales administration leadership.
  • Strong organisational, interpersonal, and negotiation skills.
  • Intermediate proficiency in Microsoft Office and CRM / booking systems.
  • A proactive approach to problem-solving and team leadership.
  • Experience in transport, logistics, or education / resources sectors.
  • Familiarity with contract management and pricing strategies.
  • Ability to analyse sales and service performance data for continuous growth.

Benefits

  • Career Development: We prioritise your growth Access ongoing training opportunities and performance reviews to help you reach your career goals.
  • Positive Workplace Culture: Join a supportive team that believes in a healthy work-life balance and promotes a safe working environment.
  • Innovative Environment: Be part of a forward-thinking team that values continuous improvement and encourages new ideas.

How to Apply

If you're ready to take on a challenging and rewarding role as a Bookings Manager and contribute to the success of Horizons West Bus and Coachlines, we want to hear from you

Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.

We are requesting your resume and a cover letter explaining why you are the best person for this position.

Applications close by 5 pm Tuesday, 2 September 2025

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.

#J-18808-Ljbffr

  • Booking Process Manager

    18 hours ago

    Perth, Western Australia beBeeLeader Full time $90,000 - $120,000

    We are seeking a highly skilled leader to manage the end-to-end booking process. Key responsibilities include overseeing a team of professionals, ensuring high service standards and efficiency in sales administration. The successful candidate will be responsible for fostering excellent client relationships and implementing retention strategies.Key...

  • Booking Operations Lead

    7 days ago

    Perth, Western Australia beBeeLeadership Full time

    About the RoleWe are seeking a seasoned leader to spearhead our booking operations, ensuring seamless customer experiences and efficient administrative processes.This is an exciting opportunity for a highly motivated professional to drive sales administration efficiency and deliver exceptional customer service.Manage the end-to-end booking process,...

  • Health Bookings Coordinator

    13 hours ago

    Perth, Western Australia Sonic HealthPlus Full time

    OverviewSonic HealthPlus is a Proudly Australian provider and the largest provider of corporate medicine in the country, with a national network of clinics delivering Occupational Health, General Practice and integrated medical, paramedical and wellness services to corporate and community groups.We are seeking a Health Bookings Coordinator to join our team...

  • Health Booking Team Member

    6 hours ago

    Perth, Western Australia beBeeCoordinator Full time $75,000 - $95,000

    Job OverviewWe are seeking a highly skilled coordinator to manage the progression of Defence Force applicants through the medicals and psychology components of the recruitment process.This role provides professional support to candidates and clinical staff, ensuring timely progression and a premium candidate experience.Key Responsibilities:Liaise with...

  • Customer Service Manager

    2 days ago

    Perth, Western Australia beBeeCustomerService Full time $80,000 - $120,000

    Job Title: Customer Service ManagerThis is a challenging opportunity to lead a team in delivering exceptional customer service and driving sales administration efficiency.The successful candidate will be responsible for managing the end-to-end booking process, ensuring high service standards are maintained.They will oversee the team, enhancing efficiency and...

  • Cruise Operations Manager

    2 days ago

    Perth, Western Australia beBeeTeam Full time $60,000 - $80,000

    Job OpportunityWe are seeking a Team Leader to manage various cruise bookings and packages. This is a full-time position located in Western Australia.Main Responsibilities:Manage, book, and invoice cruise reservations and packages efficiently.Meet and surpass monthly sales targets consistently.Handle customer inquiries promptly and accurately.Upsell and...

  • Events Experience Manager

    2 days ago

    Perth, Western Australia beBeeEvent Full time $77,500 - $85,000

    Conference and Events CoordinatorWe are seeking a detail-oriented and organized Conference and Events Coordinator to manage event bookings, liaise with clients, and ensure every detail is perfect.About the Role:Proactively maintain the conference and events database, including key client and contact details.Identify new business opportunities for...

  • Reservations Manager

    4 weeks ago

    Perth, Western Australia Nexus Airlines Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Nexus Airlines is looking for aReservations Managerto lead our high-performing reservations team and ensure the smooth, efficient, and customer-focused management of our reservation systems across SABRE and Takeflite.TheReservations Manageris responsible...

  • Reservations Manager

    4 weeks ago

    Perth, Western Australia Nexus Airlines Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Nexus Airlines is looking for aReservations Managerto lead our high-performing reservations team and ensure the smooth, efficient, and customer-focused management of our reservation systems across SABRE and Takeflite.TheReservations Manageris responsible...

  • Release Manager

    3 weeks ago

    Perth, Western Australia Pyramid Global Technologies Full time

    About the job Release Manager (DevOps for TPM)Job Description of Release Manager (DevOps for TPM) in Perth:Experience: 6-7 yearsExpertise: DevOpsResponsibilities:End-to-End Management of Pricing releases, Break fix, Enhancements.Management of Code baseline consistency of the applications across portfolios.Managing risks and resolving challenges that impact...