Health Bookings Coordinator

3 weeks ago

Perth, Western Australia Sonic HealthPlus Full time
Overview

Sonic HealthPlus is a Proudly Australian provider and the largest provider of corporate medicine in the country, with a national network of clinics delivering Occupational Health, General Practice and integrated medical, paramedical and wellness services to corporate and community groups.

We are seeking a Health Bookings Coordinator to join our team in Osborne Park. Reporting to the Health Booking Manager, this role provides professional and efficient support to candidates and clinical DFR staff to ensure timely progression through the medicals and psychology components of the DFR Process. The position helps optimise booking capacity and coordinate appointment changes, including short-notice changes. Flexible work options are available (full time, part time, 4-day weeks, 9-day fortnights, or flexible start/end times).

DUTIES

  • The responsibilities for this position include but are not limited to:
  • Liaising directly with Defence Force applicants for a premium candidate experience
  • Assisting in booking appointments and management of candidate records
  • Monitoring and quality checking availability configuration for future appointments
  • Adhering to KPIs including client wait time and reporting requirements
  • Logging all calls and monitoring phone queues and emails
  • Data inputting and validation
  • General administration duties
Candidate Requirements

The successful candidate will be well organized with strong administration and customer service skills, and the following:

  • Well-developed communication skills with an excellent phone manner
  • Professional work ethic, able to work independently and as part of a team
  • Proficiency in Microsoft Office applications including Outlook and Excel
  • Highly organized with the ability to prioritise and multi-task
  • Willingness and flexibility to undertake additional tasks as required
  • Attention to detail and a commitment to quality service
  • Hold or be able to maintain an AGSVA Baseline Security Clearance

Previous experience in a healthcare/medical setting and using a scheduling system is highly regarded. Training will be provided; previous experience is not a requirement.

Why Join Us
  • Ongoing training and development
  • Stable national healthcare provider (part of Sonic Healthcare)
  • Paid parental leave
  • Discounts including travel, gym membership and health insurance options
  • Novated Leasing
  • Discounted fees for medical services (e.g., pathology, radiology, travel health)
  • Employee Assistance Program
  • Focus on corporate social responsibility and community support

Subject to eligibility criteria.

How To Apply

As part of our pre-employment process, preferred candidates must provide a National Police Clearance conducted within the last 3 months. Shortlisting will commence immediately. Applications will close when suitable applicants are obtained.

Diversity, Equity, and Inclusion

We embrace a diverse mix of minds and backgrounds and are committed to gender equity, a safe and welcoming workplace, and supporting veterans and current Australian Defence Force members and their families. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations, religions and gender identities. We are an Equal Opportunity Employer and strive for accessibility in recruitment processes.


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