Booking Operations Lead

6 days ago

Perth, Western Australia beBeeLeadership Full time
About the Role

We are seeking a seasoned leader to spearhead our booking operations, ensuring seamless customer experiences and efficient administrative processes.

This is an exciting opportunity for a highly motivated professional to drive sales administration efficiency and deliver exceptional customer service.

  • Manage the end-to-end booking process, maintaining high standards of service quality.
  • Oversee the bookings team, enhancing productivity and boosting conversion rates.
  • Foster excellent client relationships and implement effective retention strategies.
  • Deliver insightful reporting and performance tracking to inform business decisions.
Key Responsibilities

Our ideal candidate will possess strong organisational, interpersonal, and negotiation skills, with intermediate proficiency in Microsoft Office and CRM/booking systems. They should also have a proactive approach to problem-solving and team leadership.

  • 3+ years of experience in customer service, bookings, or sales administration leadership.
  • Strong analytical skills to analyse sales and service performance data for continuous growth.
  • A passion for delivering results-driven solutions and driving business growth.
What We Offer

We prioritise your growth and development, providing ongoing training opportunities and regular performance reviews. Our positive workplace culture promotes a healthy work-life balance and safe working environment. Join us in shaping a forward-thinking team that values innovation and creativity.

If you're ready to take on a challenging and rewarding role as a Booking Operations Lead, we want to hear from you. Apply today and embark on a meaningful career journey with our organisation.

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