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Cruise Operations Manager

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Job Opportunity

We are seeking a Team Leader to manage various cruise bookings and packages. This is a full-time position located in Western Australia.

Main Responsibilities:
  • Manage, book, and invoice cruise reservations and packages efficiently.
  • Meet and surpass monthly sales targets consistently.
  • Handle customer inquiries promptly and accurately.
  • Upsell and cross-sell opportunities to maximize sales potential.
  • Maintain accurate product information for customers.
About You:
  • Proven experience in customer service and sales roles.
  • Minimum 2 years of experience in the Cruise or Travel Industry required.
  • Proficiency in GDS (Global Distribution System) tools.
  • Exceptional attention to detail and problem-solving skills are essential.
Benefits Offered:
  • Career growth opportunities through training and development programs.
  • Exclusive staff discounts and benefits packages.
  • A supportive work environment that fosters collaboration and inclusivity.