Family Violence Case Manager

2 weeks ago

Noosaville, Queensland, Australia The Salvation Army Full time

Number of Positions Available:
1

  • Start your career with The Salvation Army today
  • We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
  • ABOUT US
  • The Salvation Army is one of Australia's largest and mostloved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters


The Salvation Army Australia's Family Violence Stream provides a wide range of services around the country to support women and women with children impacted by family and domestic violence.

We offer refuge, children's and parenting services, counselling, support, men's programs, accommodation and advice to women and children who are experiencing, or who have experienced, family violence.

About the role

To work with families in crisis to assess risk, develop safety plans and develop and implement client led case plans that promote the best interests of women and children, ensure their safety and appropriate development

You will successfully

  • Effective relationships are established with clients that encourage selfdetermination and participation
  • Case management support is provided to clients in accordance with TSA case management models and standards of practice
  • Ongoing assessment is made of the client's issues, needs and circumstances from initial intake to exit
  • Individual case plans are developed in collaboration with clients and include a range of interventions that address the needs or goals of clients
  • Case plans are implemented with active client participation
  • Clients are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers
  • Progress and outcomes of individual case plans are regularly monitored and reviewed and where needed action is taken to ensure the plan continues to meet client needs or goals
  • Accurate, up to date client records and data is maintained for all clients in accordance with TSA standards and procedures using TSA information systems
  • Risks to clients, staff and TSA are identified and bought to the attention of the Team Leader as soon as possible
  • Service gaps are identified and recommendations for service delivery improvements are made to the Team Leader
  • Participation in an oncall roster is required
This is a full-time, Max-term (30/06/2024) position located in Noosaville, QLD. Salary and conditions are in accordance with the SCHADS award Level 5.

You will have

  • Degree qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
  • Relevant experience working in Family Violence Sector
  • A national police record check is required
  • Relevant state Working with Children Check is required
  • Current Queensland Drivers Licence
  • First Aid Certificate and CPR or willingness to obtain
What we offer

  • Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits

  • Employee Assistance Program
  • Independent confidential counselling service
  • Financial, retail and lifestyle discounts and benefits
  • Discounted health and fitness programs through Fitness Passport
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution
  • The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
  • We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
  • The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
  • We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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