1757 - General Manager - Business Operations and

2 weeks ago

Sydney, New South Wales, Australia VOCUS Full time
12 Month FTC - View for further 12 Month Extension

  • Melbourne or Sydney Location
  • Hybrid Way Of Working
  • Flexible Arrangements


The General Manager of Business Operations and Performance is responsible for leading, driving and managing the customer experience and support strategy, business intelligence, forecasting and reporting, P&L (budget) and functional improvements for the Wholesale & Infrastructure BU.

Reporting into the COO and managing a national team totaling 22, both onshore and offshore.


Key to success will be the ability to meet customer and internal teams/members expectations and business agreed metrics, optimise revenue and efficiencies, reduce costs, forecast accurately and meet all budget metrics that are defined based on data insights.

Some other responsibilities will include, but not be limited to:

Responsibilities:

  • Drive and deliver the operations and process improvements within a sales organistion to create a best in market customer experience
  • Lead, select, develop, and coach team members/leaders, ensuring efficient operation of the function and cross functionally across the division
  • Support and supervise the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources, along with overseeing the development, defining, and processing of the sales incentive plan/s
  • Coordinate and participate in the compilation of budgets and forecasts and presenting them to higher management for approval and working to achieve and operate within these agreed budgets taking accountability for the overall financial performance.

Skills:

  • Ability to communicate effectively at all levels of the organisation and articulate methodologies and results to nontechnical audiences.
  • Ability to use the dynamics and value drivers of the business strategy to make decisions about the impact of changes with an understanding and appreciation of the financial implications of decisions and their impact.
  • Strong analytical, operational, and commercial capabilities proven to be able to manage a large budget
  • Proven ability to develop corporate infrastructure, including policies procedures and systems
  • Strong influencing, motivational and leadership skills with sound administrative skills and a proven record of successful staff management

Vocus Vibe & Perks

  • Diverse and dynamic teams with supportive culture.
  • Comprehensive ongoing training, support, and development opportunities.
  • Hybrid Working Environment 2 days in the office, 3 days working from home.
  • Generous discounts on Power, Gas, Mobile and Internet; plus, discounts to over 400 retailers.


 Leave Offerings
  • Anniversary leave, ability to purchase additional leave and paid superannuation contributions for parental leave.


 Study Assistance
  • Programs to excel your leading and development.


 Health & Wellbeing
  • Support and initiatives.
LI-VOC

LI-Hybrid

  • Customer Service and Contractor Liaison Officer

    1 week ago

    Sydney, New South Wales, Australia Business Development Manager Full time

    Dear Prospective Candidate,We are a nationally recognised company with a strong presence in the letterbox distribution industry, currently seeking a dedicated individual to join our team. This role involves handling customer updates and complaints, as well as communicating with our letterbox walkers about work opportunities.Key Responsibilities: Manage...

  • General Business Manager

    1 week ago

    Sydney, New South Wales, Australia Brown and Chase Full time

    17th August, 2023:The ClientThe client is a leading Australian provider of logistics services and global supply chain solutions for small businesses to large enterprises.The RoleThe purpose of this role is to manage administrative performance nationally, to assist with both organic and acquisition growth, to drive company vision and values and to cement both...

  • Business Manager

    1 week ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Career defining opportunity with large and successful organisation Excellent salary package + car + uncapped bonus incentive High level of autonomy - closest thing to running your own business Business Manager opportunity at Dotmar Engineering Plastics - North Rocks. We are seeking a dynamic leader with exceptional people skills and hands-on leadership...

  • Business Manager

    2 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Career defining opportunity with large and successful organisation Excellent salary package + car + uncapped bonus incentive High level of autonomy - closest thing to running your own business The Opportunity:We are on the lookout for an individual with exceptional people skills and a genuine knack for hands-on leadership, to take on a true leadership...

  • General Manager, Operations

    2 weeks ago

    Sydney, New South Wales, Australia Talent Web Property Full time

    General Manager, Operations (construction) THE COMPANYOur client is a high performing and well-respected Construction, fitout and refurbishment business with an enviable portfolio of delivered projects spanning the past 25 years. Their close-knit team of construction professionals have a client centric reputation seeing them deliver beyond client...

  • Business Management Graduate Program

    2 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Competitive entry level salary + huge bonus potential $$$ Ongoing training and development provided with a clear pathway to management Various opportunities in Western Sydney Switched-on and ambitious? Looking to kickstart your career but don't want to be stuck wearing a tie in a boring office? What we're looking for We are currently on the lookout for...

  • General Manager Operations

    1 week ago

    Sydney, New South Wales, Australia Opal. Full time

    Discover Opal.As part of the Nippon Paper Group, Opal is one of Australasia's leading packaging and paper companies. We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.We stand for innovation, smart solutions and sustainability and this is an exciting time to...

  • Executive Business Manager

    2 weeks ago

    Sydney, New South Wales, Australia Business English Academy Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Excellent opportunity to support the Chief Executive Officer (CEO ) and Chief Strategy & Operating Officer in Rhombus Advisory. The core responsibilities are the provision of effective, efficient and professional executive and administration support ensuring...

  • General Manager Operations

    1 week ago

    Sydney, New South Wales, Australia West Recruitment Full time

    South Western Sydney Private Equity Circa $150KWe are thrilled to announce our partnership with a dynamic private equity-backed manufacturing business that specializes in large, diverse projects, delivering high-quality products to an expansive range of industries within the construction sector. With an impressive growth trajectory, this business is poised...

  • General Manager, Operations

    1 week ago

    Sydney, New South Wales, Australia Talent Web Full time

    THE COMPANYOur client is a high performing and well-respected Construction, fitout and refurbishment business with an enviable portfolio of delivered projects spanning the past 25 years. Their close-knit team of construction professionals have a client centric reputation seeing them deliver beyond client expectations, securing repeat business from a diverse...

  • Business Operations Manager

    1 week ago

    Sydney, New South Wales, Australia Westpac Full time

    How will I help?PPP provides services to the Westpac Group in the areas of Property, Procurement, and Group Protective Services (physical security, business continuity, and crisis management). The General Manager, PPP is supported by the Business Manager to the GM PPP and the Portfolio and Delivery Team (reporting to the Chief Operating Officer, PPP), in the...

  • Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Kent Removals and Storage Full time

    About Us:Kent is an Australian success story that started over 75 years ago and has grown from a family business to an award-winning organisation. Don't make the mistake of thinking we're just a bunch of trucks, we have over 400 amazing employees and contractors across a network of almost 20 locations. Our specialised business units supporting our operations...

  • Business Management Graduate Program 2024

    2 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Competitive entry-level salary + huge bonus potential Industry leading training with ongoing career development and support Immediate start available - multiple opportunities in Grafton and Yamba Switched-on and ambitious? Looking to kickstart your career but don't want to be stuck wearing a tie in a boring office?What we're looking for We are currently on...

  • General Manager

    1 week ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Leading supplier of electrical infrastructure products - market knowledge a must Stable, successful business. Part of Metal Manufactures Pty Ltd Based in Prestons, NSW, with 6 direct and 13 indirect reports About the Company: All Round Supplies is a leading supplier of electrical infrastructure products. Part of Metal Manufactures Pty Limited (MMPL), one...

  • General Manager National Touring Operations

    2 weeks ago

    Sydney, New South Wales, Australia Morton Philips Full time

    11/5/2023- _Dynamic and experienced leader__ _:- _Develop and implement business plans to drive business growth__ _:- _Excellent communication, leadership, and problem-solving skills__ _General Manager National Touring OperationsJourney Beyond, part of the Hornblower Group, is a national business focused on bringing Australia's most unique and iconic tourism...

  • Business Operations Manager

    1 week ago

    Sydney, New South Wales, Australia Lyka Full time

    Who are we?Lyka is an Australian founded pet wellness company that's shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease,...

  • General Manager, Strategy and Operations

    1 week ago

    Sydney, New South Wales, Australia Mirvac Full time

    Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and...

  • Business Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia Allianz Australia Full time

    Business Operations Manager, Sydney, NSW- Be excited to be part of a company that is making a positive impact at scale:Feel inspired to share your ideas, get involved and take action in matters that matter to youLooking for a role that allows you to take deep ownership of your work? In this role, you will support the General Manager Workplace Services taking...

  • General Manager, Sales Operations

    2 weeks ago

    Sydney, New South Wales, Australia Neilson Financial Services Limited Full time

    At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products.We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international...

  • Sales Operations Manager

    1 week ago

    Sydney, New South Wales, Australia Universal Business Team Full time

    The CompanyFelton Industries is an Australian leading designer, manufacturer, and supplier of quality outdoor furniture and have been supplying premium seating solutions for educational, community, sporting, and commercial environments across Australia for more than 20 years. Using premium Australian materials, they design and manufacture innovative, outdoor...