Customer Service and Contractor Liaison Officer

7 days ago

Sydney, New South Wales, Australia Business Development Manager Full time
Dear Prospective Candidate,


We are a nationally recognised company with a strong presence in the letterbox distribution industry, currently seeking a dedicated individual to join our team.

This role involves handling customer updates and complaints, as well as communicating with our letterbox walkers about work opportunities.

Key Responsibilities:

  • Manage customer updates and handle any complaints in a professional and timely manner.
  • Liaise with our centrally recruited contractors, assigning them jobs and ensuring they are clear on their responsibilities.
  • Keep clients updated on the progress of their jobs assigned to walkers.

Skills and Qualifications:

  • Excellent communication skills, with the ability to speak simply and clearly to those who may not be fluent in English.
  • Strong organisational skills, with the ability to manage multiple tasks and deadlines.
  • Experience in customer service or a similar role would be advantageous.

Compensation:

  • Hourly rates will be paid for customer service tasks.
  • Fixed payment will be provided for completed job assignments.


This is a long-term opportunity with potential for growth for those who can maintain client relationships and ensure contractors are effectively assigned to jobs.

Our company has a strong online presence, ranking on the first page of Google industry searches.

For more information about how our business operates, please contact us via direct message on this website. Please provide a resume.

If you believe you have the skills and dedication we're looking for, we would love to hear from you.

Please apply with your resume and a brief cover letter explaining why you would be a good fit for this role.

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