Business Operations Manager

2 weeks ago

Sydney, New South Wales, Australia Lyka Full time

Who are we?


Lyka is an Australian founded pet wellness company that's shaking up an outdated industry and paving the way for happier, healthier pets.

Despite medical advancements, animal lifespans are on the decline.

Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity.

Simply put, the status quo is not enough.


As humans, we've experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same.

We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia.

As the world's most sustainable pet wellness company, we're putting pets and our planet first — one bowl at a time.


Today, we are proud to share we've served over 10 million meals to puppers and their parents across Australia, and this is just the beginning.

Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you).

These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet's wellbeing.


To date, we have raised over $60M in funding from our venture fund investments and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack

The Team


Lyka is growing and is on the hunt for an exceptional Business Operations Manager that will be responsible for the Business & People Operations team at Lyka, while also working closely with the Lyka exec team and Board of Directors.


Who you are?


This role will be responsible for building and leading the BizOps Strategic roadmap, and work on optimising processes & systems across Lyka as we enter our next stage of growth.

You will both be great at executing on projects and able to zoom out strategically to guide the team.

You will have the opportunity to work cross-functionally across the whole company, but also work closely with the exec leadership team and the Board of Directors to drive their cadence and agenda, ensuring we are focused on our strategic priorities.


What you will do?

Business Operations:

  • Lead the Business Operations and People Operations team and drive the strategic priorities and roadmap of the BizOps team
  • Analyse existing business processes and tools to identify bottlenecks, redundancies, and areas for automation
  • Collaborate with People team to set up people processes and operations for the next stage of company
  • Identify opportunities to enhance operational efficiency across various business functions
  • Drive new sustainability initiatives within Lyka (we are currently carbon & plastic negative, and currently undergoing B-Corp approval)
  • Manage facilities and drive a vibrant office culture within the team, aligned to our values
  • Roll out initiatives across the company to help reinforce Lyka values

Cross-functional collaboration & communication:

  • Optimise reporting cadences & structures across the company during our next stage of growth
  • Facilitate effective communication and knowledge sharing across the organisation
  • Foster strong relationships with crossfunctional teams and act as a liaison between departments

Executive & Board Support:

  • Drive the cadence of the Lyka executive team, ensuring they are focused on the right focus areas and agenda
  • Optimise and maintain the operating cadence of the executive team, providing support and ensuring the team runs effectively
  • Assist in the preparation of business plans, budgets, and forecasts
  • Collaborate with the leadership team to develop and execute strategic initiatives
  • Support the preparation of board material, board cadences and communication
  • Assist with future capital raises

Who you are?

  • 4+ years in business operations and leadership operations
  • Experience leading a small team
  • Strong project management skills with the ability to prioritize and manage multiple initiatives simultaneously
  • Strong analytical skills with the ability to gather, analyse, and interpret complex data; extremely proficient in Office tools
  • Excellent interpersonal skills and EQ; ability to work with a large range of stakeholders across the business
  • Knowledge of industry best practices and emerging trends in business operations and operational efficiency

Benefits

  • Work in a fastgrowing startup, experiencing what goes behind the scenes to sustain hypergrowth for a startup with a physical product


 Growth and Development
  • Lyka is growing extremely quickly, which means you will

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