![IDP Education Ltd](https://media.trabajo.org/img/noimg.jpg)
Sales Support and Customer Service Officer, Sydney
2 weeks ago
Our_
_ __core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training.
_ _
- We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations._
- As a coowner of IELTS, we deliver the English test that is trusted by more governments, universities and organisations than any other. We also operate English language teaching schools in South East Asia. _
- We are innovators, driven by the needs of our customers and deep data insights. Our 5,000 team members based around the world understand that our services change lives not only of our customers, but their wider communities. _
- By combining empathy and professional expertise with digital excellence, we create launch pads for our customers to achieve global success. _
POSITION PURPOSE
The
Sales Support and Customer Service Officer delivers an outstanding experience to our students as their first face to face touch point and provides administration support to Counsellors and team members, aiding to provide a seamless customer experience.
Full time
role based out of our George Street
Office, Sydney.
RESPONSIBILITIES
- Be responsible for the accurate preparation and submission of documentation in a timely manner.
- Support IELTS customers and teams.
- Work with marketing and the broader team to organise and prepare any events.
- Manage and store student files through the established filing system, maintain and update all generic IDP and institutional information materials.
- Create and maintain a great workplace environment for our team, visitors and customers, displaying warmth and professionalism whilst adhering to processes, policies & code of conduct.
WHAT WE'RE LOOKING FOR
- Completed Bachelor's degree or equivalent
- Working experience in Australia or in the International education industry
- Demonstrated customer service orientation
- Strong Communication skills (oral and written)
- Proficiency with Microsoft Office environment, particularly Word, PowerPoint & Excel
- High degree of motivation, initiative and flexibility
- Ability to remain calm under pressure
GOOD TO HAVE
- Completion of PIER Education Agent's Training Course
- Proficiency in a second language
WORKING AT IDP
IDP Education's ongoing success comes from our highly committed and caring employees around the globe.
We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.
We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.
We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world.
We respect diversity in our people:
their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.
-
sales & customer support officer
2 weeks ago
Sydney, New South Wales, Australia Optimal Recruitment Full timeCall Centre & Customer Service Customer Service Sydney Part-time 7/5/2024 Permanent, part-time position (22.5 hours per week) Choose your days Work in collaboration with sales and office administration Join Australia's leading supplier of medical gas and resuscitation equipment where you superior internal sales and customer service expertise will...
-
Customer Support Officer
2 weeks ago
Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full timeCustomer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities availableDCS is a great place to work, and it's not just us saying thatOur values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public...
-
Customer Sales Support
2 weeks ago
Sydney, New South Wales, Australia West Recruitment Full timePermanent opportunity in a small team Kingsrove location onsite parking- $65,000 + superAbout your new employer:Our client is a global manufacturer or medical devices. A position has become available within the organization for a Customer/Admin Sales support to join their Sydney team based in Western Sydney.About your new job:Reporting to the Customer...
-
Customer Sales Support
2 weeks ago
Sydney, New South Wales, Australia West Recruitment Pty Ltd Full timeEmail: Call: West Sector: Business Support Job Summary Permanent opportunity in a small team Kingsrove location onsite parking- $65,000 + super Job Description About your new employer:Our client is a global manufacturer or medical devices. A position has become available within the organization for a Customer/Admin Sales support to join their Sydney team...
-
Sales Consultant
2 weeks ago
Sydney, New South Wales, Australia Sales HQ Full timeTop performers are earning $110K+ Progression opportunities into a senior role within 12 months NO cold calls | Inbound leads directly from NRL site & MarketingIf you're a Footy fan and have some sales experience, this without a doubt has to be one of the exciting opportunities you'll see this yearThe CompanyWork alongside one of the most highly reputable...
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia Regional Express (Rex) Full timeJob Opportunity: Customer Service Officer in SydneyRex, the largest independent regional and domestic airline in Australia, is looking for a highly motivated individual to join their team as a Part-Time Customer Service Officer in Sydney.Responsibilities:Provide check-in services for Rex flights at Sydney Airport.Handle reservation and ticket sales.Assist...
-
Finance Support Officer
2 weeks ago
Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full timeFinance Support Officer, Temporary Opportunity for 12 months, Sydney Location with hybrid workingAn exciting opportunity has arisen for a Finance Support Officer to join the Operations Procurement Team within DCS NSW.The Department of Customer Service is transforming the way NSW Government agencies interact with customers. We are passionate about putting the...
-
Executive Support Officer
2 weeks ago
Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full timeExecutive Support Officer - Births, Deaths & Marriages, Ongoing role, Sydney Based, Grade 5/6The Registry of Births, Deaths & Marriages (BDM) is seeking an enthusiastic Executive Support Officer who possesses administrative, organisational and Microsoft365 skills.This role supports two Directors who are looking for a person who is proactive and has the...
-
Support Officer
2 weeks ago
Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full timeInformation Security Support Officer- **Role Type**: Temporary (9 months) with possibility for extension- Grade: 3/4- Salary:Starting at $75,992 base +10.5% superannuation- Location: Sydney, Remote within NSWWho we areThe Department of Customer Service (DCS) is a service provider, regulator and central agency of government. DCS is undertaking an ambitious...
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia Support Services - InfraBuild Full timeAbout the role:Join a successful and tight-knit team at our Wetherill Park site. You will be working closely with sales and operations to deliver an outstanding customer experience. This position would be a suitable opportunity for someone looking to build on their existing customer/sales experience. This is a full time and permanent role, Monday to Friday....
-
Sales & Events Officer
2 weeks ago
Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full timeSales and Event Co-ordinator NSW Registry of Births Deaths & Marriages***- Work with multiple key stakeholders to develop professional communications Manage competing demands with short deadlines 24 months full time temporary roleAbout Us:NSW Registry of Births, Deaths & Marriages was established in 1856 to maintain registers necessary for the purposes of...
-
Customer and Office Support Officer
2 weeks ago
Sydney, New South Wales, Australia Gateway Synergy Recruitment Full timeVery strong SME medical consumables company growing rapidly Epping location, experience in admin and customer service role preferred Stable career path, proficiency in Microsoft Office neededThe CompanyA National SME medical company with head offices in Sydney selling medical equipment into a variety of platforms and channels both privately and publicly.The...
-
Sales & Customer Service Agent
2 weeks ago
Sydney, New South Wales, Australia 4Mile Full timeWork with our supportive team, earn rewards, grow:Are you passionate about your work and determined to make a difference? Are you constantly developing your interpersonal and collaborative skills? If so, why not join our impressive team of customer-focused service agents, and let your career take flight? Work from anywhere there is internet connectivity,...
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia CSR Group Full timeCustomer Service Officer - Schofields:Job no:Work type: Full timeLocation: SydneyCategories: Call Centre/Customer Service, Manufacturing/Operations, Transport/LogisticsCustomer Service Officer - RosehillAbout the opportunity:***Our Customer Service Officer role focuses on providing comprehensive internal sales and customer service support to internal and...
-
Sales and Customer Service
2 weeks ago
Sydney, New South Wales, Australia Buildco Recruitment Full timeClear pathway into a management role as the Sales team expands Salary + Super + Commissions Mix of both hire and salesA new role for an experience Sales and Customer Service Representative to join a large Scaffolding business in Sydney. This is an opportunity to play a crucial role in driving the business forward by effectively managing sales inquiries,...
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia Bendigo and Adelaide Bank Full timeCustomer Service Officer (Part-time) | Community Bank Bexley, NSWDo more, dream more, become more. Welcome to Bendigo.About usWe're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in...
-
Customer Service and Sales Support Associate
2 weeks ago
Sydney, New South Wales, Australia W. L. Gore & Associates Full timeAbout Us:Gore is a materials science company focused on improving lives through discovery, product innovation and rewarding careers for our Associates.This role will be located at our facility in Sydney, Australia.Responsibilities: Support effectively the order to cash process, including administering order fulfilment using an ERP system and supporting case...
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia Rex Full timeRex is Australia's largest independent regional and domestic airline operating a fleet of 57 Saab 340 and 10 Boeing NG aircraft to 56 destinations throughout all states in Australia. In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter operator) and the two pilot academies,...
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia Bendigo and Adelaide Bank Full timeCustomer Service Officer (12 month contract) | Community Bank Albany | WADo more, dream more, become more. Welcome to Bendigo.About usWe're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us...
-
Customer Case Officer
2 weeks ago
Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full timeCustomer Case Officer - NSW Small Business Commission (Aboriginal Targeted)- Grade: Clerk Grade 5/6- Salary range: $89, ,982 + superannuation and leave loading- Duration: Ongoing position available, with the possibility of a talent pool- Applications Close:Thursday 1st June 2023 [9:59am]- Location: Parramatta, 4PSQAbout the Opportunity Join a highly...